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"Room was not properly prepared. He did not work for two days. Customer service never took my call. There was no access to the cart for the luggage. I’ll have to take my kids to another location because room was too cold."

"Overall, the hotel was pretty decent, especially if you aren't looking for anything too luxurious and just for a place to stay. My closet door was broken and couldn't slide to close, but I wasn't planning to use it anyway. The air conditioner is pretty loud, but it does the job."

"I suppose I should be thankful for the price but I did not have a good experience at the hotel. I had no idea there was construction going on during my stay. Most rooms are under renovation. During my stay: there was no shower curtain on the shower. The tv didn’t work. There was no housekeeping in the 4 nights I stayed there. While the staff was nice these issues could not be overlooked and they were slow to resolve them. At least the beds were comfortable and the lobby cookies were tasty. "

"Rooms were very clean, excellent job by the staff"

"Quick check-in, friendly staff, room was spacious, comfortable, and clean. Breakfast was ok."

"Paid for breakfast but it didn't get honored.outside is kind of sketchy with people hanging out that I don't believe we're staying at the hotel, got woken up in the middle of the night because somebody pulled the fire alarm, so we had to evacuate. These may be a lot of things that the staff didn't have control of the staff was nice.And despite what outside looked like, the rooms were real clean and comfortable Don't know if I will ever stay here again. Not that the hotel is bad, but outside is very sketchy."

"Yes but it can improve more "

"The breakfast is not that good, it was fine but the coffee was not fresh the first day and there was small quantities of fresh fruits"

"One of the worst rooms I’ve ever stayed in. The 5th floor is below the cub and there was a wedding party blasting music until 1130 pm. There is no soundproofing at all, including for street noise. The room showed visible signs of disrepair and our toilet was clogged before using it. The check in process is absolutely horrible. There is no visible signage showing where the hotel is, and good luck getting your bags to the lobby - there is no parking or blocked off area for checking in out front. Valet is laughably expensive. The staff are all good, minus the women who checked us in. The restaurant was good as well, but also pricey. Comped breakfast did not make up for the lost night off sleep on a busy travel day. Not a comfortable stay, would not recommend. "