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Reviews of Le Grand Chalet

4 out of 5
Le Grand Chalet
Neueretstrasse 43, Gstaad, Saanen, BE

Reviews

10

Exceptional

Rating 10 - Excellent. 55 out of 58 reviews" "
Rating 8 - Good. 3 out of 58 reviews" "
Rating 6 - Okay. 0 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANA, Princeton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jan 2024

10/10 Excellent

ANA, Princeton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Jan 2024

10/10 Excellent

Gil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in a stunning location, this hotel captivates with its breathtaking views of the Alpine mountains. The exceptional service from the friendly staff enhances the overall experience, making it truly memorable. Don’t miss the opportunity to indulge in the exquisite offerings at the hotel’s restaurant – a definite highlight of your stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

paramvir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Everything was great during our stay. Thank you .
Stayed 1 night in Jul 2023

10/10 Excellent

Julie

Stayed 2 nights in Sep 2022

10/10 Excellent

Jurgita, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views, amazing staff, superb restaurant ( the best in Gstaad).
Stayed 1 night in Jun 2022

10/10 Excellent

Abigail E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great hotel! Would stay there again anytime
Stayed 3 nights in Dec 2021

10/10 Excellent

Phinathkorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Amazing little get away with Michelin star rated delicious dinner, and steam room all to ourselves!
Stayed 1 night in Sep 2021

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and location
Great and beautiful hotel. We‘ve tried a few hotels in Gstaad. This is our favorite. Staff very friendly and professional.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location close to center, as its higher up the hill the views are lovely
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Qiuick stop In Gstaad whole taking the Golden Pass Line to Montreaux. Hotel was very lovely with super nice staff. I emailed our train time and the picked us up. Beautiful view from terrace, went to dinner and it was excellent. Great breakfast too. I’d stay here any time!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Douglas, Buffalo, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
It Was Amazing, Excellent Hotel, Wonderful Views
Stayed 2 nights in Aug 2018

10/10 Excellent

Antony J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep moving along
An outstanding family run hotel in chalet style - nothing too much trouble and many little extras with a permanent smile . The food is without doubt the best we had including visiting the grandest establishments/hotels but very competitive prices. Check it all out
Stayed 3 nights in Jun 2018

10/10 Excellent

martin&patrick, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, comfortable, excellent service
I don’t usually write reviews but felt compelled to write about le grand chalet. Excellent hotel with fantastic staff. Great views, comfortable rooms, excellent breakfast (included, how refreshing!), fabulous wine list, helpful transportation service. Special thanks to Carol for all the advice, help with bookings, and making us feel so welcome; and to Charles for making the logistics of getting to/from Ski slopes and town so seamless. This was our first time to le grand chalet. We are already planning coming back next year for another long weekend. Top marks!
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you think a Swiss break should be...
Staying at Le Grand Chalet was a delight. We had been upgraded to include large seating area, large balcony and a view of the valley that's was breath taking. Breakfast was a large choice buffer with all the typical Swiss options. We would recommend dining at the hotel, the food was the best and at around 60 euros if eating off the half board menu was excellent value at Swiss prices. Only one small drawback, the hotel is situated high on the hill-side and unless you are part mountain goat it's a long walk on a steep hill. However the hotel staff will come and collect you with a smile and at no additional cost, which we used an four occasions.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Chalet - Gstaad
Hotel is nice situation in the hill-side (need 4x and snow chains in wintertime to drive all the way to the hotel. Staff were superb - all our questions were addressed immediately. Food in the restaurant is excellent but a bit price ( note that the hotel does offer special deal for staying guests). Only downside is that the hotel allows people to smoke on the balcony of the rooms and unfortunately we stayed next to a couple who seem to spend the whole time from morning to evening smoking Area wise - most of the cable cars/ lifts only opens in July - so if you arrive earlier - expect some steep hikes.
Stayed 5 nights in Jun 2017

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best 4-star stay in Gstaad
Fully deserving of its high ranking, Le Grand Chalet scores on all fronts: rooms, service, food, condition, and area. The service was impeccable, from maid service to pick-up and drop-off at the ski areas, as well as the handling of special requests. The dining room serving French cuisine is one of the best in the region, and the wine list is one of the best not just in Gstaad, but all of Switzerland. Not to be missed is the breakfast buffet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent views and 1st rate food. Room very clean and comfortable.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and food at the hotel were excellent.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Beautiful Relaxing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent restaurant, peaceful
Gorgeous panoramic views from room and restaurant. Excellent dinner and breakfast - highly professional service. Luxurious room. Hiking trails from hotel, but also close to town. We will return!
Huge room with wrap around balcony
View from room
Best Wienerschnitzel I've ever had

10/10 Excellent

Albert, Palm Beach, Florida, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Swiss fairy tale.
We come back to the Grand Chalet in Gstaad every year. It truly represents the best of what Switzerland offers. A wonderful chalet (not one of this big impersonal hotels) that offers great facilities and a most welcoming hotel staff. They make you feel at home and are always there to help and guide you in your many discoveries in this beautiful town of Gstaad in the Berner Oberland. The restaurant La Bagatelle is first class and offers, in addition to meat dishes, the best ocean fish you can find. Enjoy the panoramic terrace in the evening. Breathtaking and so quiet and relaxing. A WINNER that will make you come back and appreciate true Swiss hospitality.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Gstaad
Large room. Modern bathroom. Complimentary shuttle to town center. Great view from some rooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sunder Sukesh, Charlotte NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view to die for!
Room has excellent view of the GStaad Valley and mountains. Staff (front desk, drivers and catering) were all extremely polite, efficient and showed keen interest in providing the best of service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely chalet in the Swiss Alps
Beautiful location to visit Gstaad from and go on lovely hikes in gorgeous scenery.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the perfect stay
the perfect stay. everything was immaculate. highly recommend this hotel.

10/10 Excellent

David, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rustic Swiss hotel with mod cons
The hotel staff were simply amazing and cannot do enough for you - in particular Carole at reception and Antonio the shuttle bus driver. The hotel stands a lone on a hill so is not within walking distance to the town esp in winter when there is ice and snow, But there is a free shuttle bus up to 6pm to take you to the ski slopes or to town. The hotel's restaurant is supposed to be one of the best in Gstaad. Highly recommended.

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Randolph

Stayed 1 night in Dec 2023

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit hervorragender Gastronomie!
Wir kommen gerne wieder!
Stayed 4 nights in May 2021

10/10 Excellent

Sabrina

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Kurztrip in die Berge
Die Atmosphäre war familiär, das Personal freundlich und aufgestellt, insbesondere am Empfang fühlte man sich herzlich willkommen. Die Lage ist ruhig, die Aussicht toll. Das Essen war eine Klasse für sich, das Degustationsmenü war köstlich.
Stayed 1 night in Sep 2020

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tadellos
War alles tadellos, super nette und kompetente Fachkräfte, sogar mit Fahrservice! Sehr empfehlenswert :)
Stayed 4 nights in Jul 2020

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exzellentes Hotel
Tolles Hotel, super - Lage mit herrlicher Aussicht, hervorragendes Essen (16 Punkte Gault Milleau). Upgrade erhalten --> Junior Suite :-)
Stayed 2 nights in Jul 2020

10/10 Excellent

Mladen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel dans un cadre d’une grande beauté
Merveilleux séjour dans cet hôtel magnifique, charmant et impeccable. On a eu la chance en plus d´être surclassé dans une chambre avec salon et terrasse à la vue époustouflante sur Gstaad et les montagnes. Le personnel est au top. On reviendra pour sûr.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الحمدلله كانت رائعة
Stayed 6 nights in Aug 2018

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
An absolutely fantastic stay at this wonderful hotel. Service was great, the staff really friendly and the hotel was just perfect. The rooms were spacious and look much better than on the website. The breakfast had alot of choice and from the restaurant there was a beautiful view over Gstaad. A 15 minute walk into town was just right but there was also a shuttle bus if needed. Thoroughly recommended
Stayed 2 nights in Jan 2018

10/10 Excellent

Dr. Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein rundum gutes Hotel
Eines der wenigen Hotels, in denen einfach alles stimmt - vom Einchecken bis zur Abreise.
Stayed 2 nights in Sep 2017