Search Hotels Near Rushmore Mall, Rapid City

"Room clean, beds good, breakfast options ok"

"I take no pleasure in writing this review but must be truthful about the cleanliness of our room. We arrived late after a long day with family at the hospital. We had a friendly staff person check us in. We went right to bed so did not pay attention to the condition of our room. In the morning we found gobs of dog hair on the floor. There were also crumbs in the corners and all over. Then I went to get into the shower and saw two long black hairs on the shower floor (not mine, for certain). I always travel with Clorox wipes so I got out my wipes and upon wiping the shower floor found the drain clogged with so much disgusting hair. I did ask to speak to the manager on duty. Emily was pleasant but when I asked her to come look at the room she could not because she was also the front desk person. I showed her pictures and she apologized, somewhat. She explained they are a pet friendly hotel do that sometimes happens. Well that explains the dog hair but not the hair in the shower. She said she could not make an adjustment to what we paid because I booked through Hotels.com. I would have to start with them and they would have to contact her and they usually don’t do that, etc. etc. I do have a Hilton Honors number so she put a FEW extra points on that account. Pancake machine was broken in breakfast area which did not affect us but should be mentioned. Waffle machine was available at connecting Hampton Inn. This is not busy season."

"The room seemed clean, but the stairs going to the second floor were quite dirty. We didn't care for the breakfast at all---the coffee was good. In the room above us, there were kids or somebody jumping onto the floor or stomping across the room which we could clearly hear. The suite was roomy and we really liked the two separate bedrooms. The coffee pot in the kitchen area did not work."

"Older worn down hotel. Needs to have a deeper cleaning. Elevator and trim in rooms is filthy."

"Clean rooms. Older interior. "

"Nice clean room "

"Staff was great, breakfast was good, close to tourney"

"Good ambience "

"Staff was super nice and place was great"