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"I was travelling through for a funera early in the year. Had not seen the highlands in winter. Perhaps not best frame of mind to test a hotel Good breakfast. I stayed in a single room - which was shall we say understandably small but it was comfortable enough. Dinner was nice. Great staff service. I would use this as a base again, hopefully in happier times."

"Food was good, staff friendly and helpful. Room nice and clean and comfortable. Breakfast freshly cooked and tasty. Tea/coffee facilities in room could be a bit better and a bigger bar only area would be an improvement, however overall happy with our stay."

"Great location and a cute building. However, basic upgrades and attention to details are needed considering how expensive the place is. The tea kettle in the room was old and gross-needed to be deep cleaned (preferably replaced, the bottom had a gross slime on it). Only thing provided in the bathroom was soap, not even shampoo. No fresh coffee was available for breakfast even though I showed up during the scheduled breakfast time (8:30, a full hour before breakfast was over). They never made more coffee just provided instant which is obviously not as good. If there are guests that want fresh coffee there should be fresh coffee provided. The solution provided was to charge me for coffee from the machine which was ridiculous. Why not just make more fresh coffee or at least make some from the machine without asking the guest to pay? The cost for the stay was over £250 so the fact they are trying to charge for coffee when they refuse to make more is just ridiculous and for lack of a better description, lazy. Plus they didn’t even have hot water available (it was empty) if I had of wanted tea instead."

"Large, clean room with a king size bed. Big toilet with excellent shower. Staff very helpful and friendly. Good choice at breakfast and the evening meal and bar were very good value."

"My favourite hotel in Fort William - modern, comfortable and immaculately clean! Food is excellent!"

"It was ok "

"The whole property was impeccable! The room was spotless clean, and it looked exactly like in the pictures. The breakfast was really good and ready on time. The owners were really nice too. Would highly recommend, and we’ll come back next time we’re in the area"

"I would say with the limited hotel options in Ft William it was fine. It is an older hotel with an updated room but very small, we had 2 twins. We did not eat there. It seemed booked up at our stay early May 2026"

"Nice room, onthe small side but well appointed."