Round Lake

I booked this property because of the reviews and the proximity to my daughters graduation place.It stated it was a 5min walk that was not correct. It was a 15-20 min drive. When you get there you enter through a restaurant which is weird they state it’s a Michelin star but no one there we thought we were in the wrong place. The gentleman there was nice didn’t provide is name but he was the only part of the stay that was good. We arrived early so the stored our luggage. When we returned at around 8 pm no one was there until we entered the back to check on which was self checkin, that individual was rude. We then found out we were in the basement we had a window that overlooked an alley were there was a man shooting up. There was no microwave to heat food when I called upstairs he said he would come down to heat it never came. Went to have a shower hairs on the towels went to get in bed hairs on sheets, stain on chair. The building isn’t accessible nor was the room. The next morning awoke by delivery and garbage trucks just below window at 6 am. We were also charged a 300 deposit that wasn’t mentioned. All in all very disappointing especially for the price point would not recommend

Check in was very long. Had to come back 2 times. Room was ok. Was only in the second floor but they should tell you this before making reservations. Wouldn’t go back.

Building had a bad smell and property was not as clean as the pictures. There was an issue with our check in and they do not respond after a certain time so we were lucky to get in.