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Clean, well maintained rooms, ideally located for travellers and tourists at the on Swinegate. Reception and cleaning crew were exceptional, the bar/restaurant was sterile and lacked character with perfunctory staff, as if the area was an add-on to the real business.
Be prepared to call the hotel mechanic to fix little things like the TV remote and a 'shrieking shower unit. Management could be sharpened: yesterday's Yorkshire post available in the breakfast room; charging for a newspaper on a day when there were no deliveries to the hotel. However, kippers at ...
It was the best location and the staff were lovely and couldn't of helped us anymore than they did! Although it's a family hotel me and my friends were younger but that wasn't an issue!
Very good value,better than hotel just down the road at twice the price. Really good parking (large trailer) and easy/ pleasant book in, room was clean and well soundproofed. Overall a very pleasant stay.
Arrived on a beautiful warm evening on a business trip to Yorkshire in late May with no expectations. The stunning architecture and truly magical gardens blew me away. Yes the furnishings are not 5 star as they could be in a house of this grandeur, but that actually adds to the charm. The house's ...
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