Rose Valley

When we arrived, the hotel had our reservation wrong and said it was Expedia’s fault. Instead of a double room from an adult and a 14-year-old child, with breakfast, they had a reservation for a single room without breakfast. The supervisor came and after some negotiations (she wanted us to pay extra in order to stay a double room) gave up, and we were allocated the room initially booked via hotels.com. I had asked AI before booking (because my son had a sports match at 9) what time, breakfast was served, and it wrote 7-10, however, the hotel told us it was 8-10, another mistake. They eventually agreed to give us take away breakfast at 7.30 (which was also wrong and inadequate) If you want a nice quiet stay and sleep, do not choose this hotel, the walls aren’t soundproof, you can hear absolutely everything going on next door! Rooms are also ver small, so is the bathroom. Food at the restaurant was nice, a bit overpriced for the portions, but the service was one of the best we’ve ever come across, well done guys. The same goes for the night boy at the hotel and the supervisor (good at problem solving) super polite and attentive. Won’t be going back.

Breakfast was fine. The room was ok too, but on the 4th floor without elevator. The shower soap dispenser did not work.

Me and my girlfriend just returned from staying here for the week and we had a wonderful time here. It was very clean and the staff were very attentive if we needed anything. We will definitely be returning