Title: Relais Sans Souci and Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Relais Sans Souci and Spa On private beach with outdoor pool, near Lake Vico ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8090000/8088500/8088441/4c185b0e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/9000000/8090000/8088500/8088441/98d3290d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, Turkish bath/hammam, body treatments](https://images.trvl-media.com/lodging/9000000/8090000/8088500/8088441/0dfb1643.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8090000/8088500/8088441/35153f25.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/9000000/8090000/8088500/8088441/80700266.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Relais Sans Souci and Spa, near Lake Vico, offers an idyllic retreat with a rooftop terrace, private beach, and adjacent golf course. Enjoy reflexology at the spa or indulge in local cuisine at La Scilla restaurant while taking advantage of free WiFi and dry cleaning services. 7.8 Good ## Popular amenities - Bar - On private beach - Breakfast included - Pool - Spa - Laundry ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=8088441&PinnedHotelID=8088441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=8088441&PinnedHotelID=8088441&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=8088441&PinnedHotelID=8088441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=8088441&PinnedHotelID=8088441&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8088441&PinnedHotelID=8088441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8088441&PinnedHotelID=8088441&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=8088441&PinnedHotelID=8088441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=8088441&PinnedHotelID=8088441&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8090000/8088500/8088441/066b5411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Bedroom ### Highlights Balcony Soundproofed Air conditioning Heating LCD TV Separate bedroom Premium bedding Bidet - 172 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8090000/8088500/8088441/066b5411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Heating LCD TV Separate bedroom Premium bedding Bidet - 376 sq ft - Sleeps 2 - 1 Double Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8090000/8088500/8088441/3609e32a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio Suite ### Highlights Balcony Soundproofed Air conditioning Heating LCD TV Separate bedroom Premium bedding Bidet - 430 sq ft - Lake view - Sleeps 2 - 1 Queen Bed ![Executive Suite, 1 Bedroom, Lake View | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8090000/8088500/8088441/4627caba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Lake View ### Highlights Balcony Soundproofed Air conditioning Heating LCD TV Premium bedding Separate bedroom Bidet - 430 sq ft - 1 bedroom - Lake view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8090000/8088500/8088441/dff2bc6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room, Lake View ### Highlights Balcony Soundproofed Air conditioning Heating LCD TV Separate bedroom Premium bedding Bidet - Lake view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRonciglione-Hotels-Relais-Sans-Souci-And-Spa.h8088441.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRonciglione-Hotels-Relais-Sans-Souci-And-Spa.h8088441.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.30064%2C12.17640&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wZIf1LZfpe2vz6LNUWF_-b-i78w=) Via dei Noccioleti 18, Ronciglione, VT, 1037 #### What's nearby - Lake Vico - 1 min drive - 0.0 miles - Villa Farnese - 9 min drive - 5.2 miles - Viterbo Cathedral - 21 min drive - 12.7 miles - Spa of the Popes - 25 min drive - 14.9 miles - Faggeta del Monte Cimino - 31 min drive - 15.7 miles #### Getting around - Tre Croci Station - 17 min drive - Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 72 min drive #### Restaurants - ‪Rivafiorita - ‬2 min drive - ‪Bar Rio Vicano - ‬2 min drive - ‪La Bella Venere - ‬8 min drive - ‪Bar La Mossa - ‬6 min drive - ‪La Corte dei Prefetti Di Vico - ‬5 min drive ## About this property ### Relais Sans Souci and Spa Family-friendly inn near Lake Vico Located close to Church of Santa Maria della Provvidenza, Relais Sans Souci and Spa provides a free breakfast buffet, an adjacent golf course and a rooftop terrace. With a private beach, sunloungers and rowing, this inn is the perfect place to soak up some sun. Indulge in a body scrub, a detox wrap and reflexology at the on-site spa. The on-site local cuisine fine-dining restaurant, La Scilla, offers lunch and dinner. Enjoy on-site activities, such as horse riding, motor boating and ecotours. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. You'll also find perks such as: - A seasonal outdoor pool and a children's pool - Free self-parking - A round-trip airport shuttle (surcharge), express check-out and a gift shop - 1 meeting room, a 24-hour front desk and smoke-free property Room features All guest rooms at Relais Sans Souci and Spa boast comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. Extra amenities include: - Bathrooms with bidets and free toiletries - 32-inch LCD TVs with premium channels - Wardrobes/cupboards, balconies and electric kettles ## Similar properties ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/2000000/1980000/1974200/1974148/b1fde463.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Catalani Resort Soriano nel Cimino - Pool - Breakfast included - Kitchen - Parking included 9.2 Wonderful 183 reviews £70 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1974148&PinnedHotelID=1974148&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/115000000/114360000/114357900/114357803/14dfa895.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Corte Sospesa Guest House & Spa Bassano Romano - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 3 reviews £87 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=114357803&PinnedHotelID=114357803&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8830000/8823200/8823124/2af30dae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alla Corte delle Terme Viterbo - 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Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 109 reviews £69 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1617792&PinnedHotelID=1617792&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - La Scilla ### Things to do - Children's pool - Ecotours - Fishing - Full-service spa - Horseback riding/rentals - Motor boating - Outdoor pool - Rowing/canoeing ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Conference space - Meeting room ### Outdoors - Beach loungers - Beach umbrellas - Garden - On a lake - On a private beach - Rooftop terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Detox wraps - Facials - Hot tub - Manicures/pedicures - Massage - Reflexology - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 floors - Art Deco architecture - Built in 2007 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Heating - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are available for EUR 10.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Pool fee: EUR 20.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 3) - Crib (infant bed) fee: EUR 10.0 per day - Spa fee: EUR 30.00 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from May to September Pool access available from 7:30 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December Children under 18 years old are not allowed in the spa without adult supervision ### Property is also known as Relais Sans Souci Relais Sans Souci Inn Relais Sans Souci Inn Ronciglione Relais Sans Souci Ronciglione Relais Sans Souci Spa Relais Sans Souci and Spa Inn Relais Sans Souci and Spa Ronciglione Relais Sans Souci and Spa Inn Ronciglione ## Frequently asked questions ### Does Relais Sans Souci and Spa have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:30 AM to 8:00 PM. ### Is Relais Sans Souci and Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Relais Sans Souci and Spa? > Self-parking is free at this property. ### What time is check-in at Relais Sans Souci and Spa? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Relais Sans Souci and Spa? > Checkout is at 10:30 AM. ### Does Relais Sans Souci and Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per vehicle applies. ### Where is Relais Sans Souci and Spa located? > Located in Ronciglione, this beachfront inn is next to a golf course and within 3 mi (5 km) of Lake Vico and Church of Santa Maria della Provvidenza. Villa Farnese and Viterbo Cathedral are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Relais Sans Souci and Spa Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.6 Location ### 8.4 Staff & service ### 7.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 16 8 - Good 9 6 - Okay 2 4 - Poor 7 2 - Terrible 2 ### 10/10 Excellent #### Antonio 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Lake view ##### Antonio Stayed 1 night in May 2025 ### 10/10 Excellent #### Kevin 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We booked executive room with view and it was beyond our expectations. Wonderful. The views from the room, even in bed, or in the shower were outstanding. ##### Kevin Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Alexandre 3 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice bedroom and breakfast room with view on the lake. No open restaurant ##### Alexandre Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Michael 30 May 2024 #### Nice lakeside hotel with a few minor issues Located alongside a beautiful lake with nice sitting area in front of it to enjoy the view. Well maintained hotel with professional staff. My guestroom’s bedroom was up a flight of stairs, not an option for disabled or elderly guests. Lousy internet service. Restaurant was closed when I stayed there. ##### Michael Stayed 1 night in May 2024 ### 4/10 Poor #### widdy 6 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Good : The view is good ! Bad : The swimming pool is not in function The restaurant is closed When you taking bath , all will be wet in the floor . Cannot speck English , even open time , closing time Not so recommended ##### widdy Stayed 1 night in May 2024 ### 10/10 Excellent #### Rosemarie 21 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable and met our needs. We stayed as a stopover on a cross-Italy drive. The weather was not so good so our enjoyment of the exterior was limited. The room was very comfortable, especially the bed. The pillows could have been a little fluffier. A little strange that the shower had a window to the rest of the room, but when in Rome…. Heat controls were made at the desk we assume to cut costs, but it was a little strange as well. We wish some spa services were included which would have justified the cost for this off-season stay. The staff were excellent. ##### Rosemarie Stayed 1 night in Nov 2023 ### 4/10 Poor #### William 3 Jun 2024 Liked: Cleanliness Disliked: Staff & service, amenities I had a great massage. That’s probably the only positive thing I can say about this hotel. The desk clerk wasn’t too interested in checking us in because we had T-shirts and shorts on when there people walking around with jackets and ties on. They didn’t even bother describing the property to me, so we had no clue there was another set of mineral pools that were indoors until the spa folks told us. That was very discouraging and disappointing because we were spent a tremendous amount of time there, but unfortunately just stayed in the room. I felt extremely disrespected and will never go back there again. I apologize for not wearing a suit and tie however I’ve been in the car eight hours so it’s easier to travel shorts and a T-shirt on :-) ##### William Stayed 1 night in Jun 2024 ### 8/10 Good #### Valentina 19 Aug 2025 Liked: Staff & service, property conditions & facilities Un piacevole soggiorno rilassante ##### Valentina Stayed 1 night in Aug 2025 ### 8/10 Good #### Nicola 21 Apr 2025 ##### Nicola Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Ginevra 8 Dec 2024 Disliked: Room comfort #### Week end sul lago di Vico Esperienza purtroppo negativa solo la location bella ma struttura poco curata ,datata , e con pochi comfort e non aggiungo altro ##### Ginevra Stayed 1 night in Dec 2024 ### 4/10 Poor #### mc 12 Nov 2024 ##### mc Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Verified traveller 13 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quando una bella vista non basta Esperienza negativa: Hotel che si proclama un quattro stelle superior ma totalmente da rivedere dal punto di vista della gestione, della cura degli spazi e molto altro ancora. Lo sconsiglio. Di bello ha la vista ma questo di certo non basta. (278 euro due notti). WIFI gratuito ovunque ma nella mia stanza non c'era. Spero che vogliano sistemare le tante cosine da rivedere perché è effettivamente una struttura con così tante potenzialità e non dovrebbe essere trattata in questo modo. ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Angelo 1 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un buon hotel Location molto bella. Struttura pulita, camera silenziosa e pulita. Accoglienza e gestione professionale e simpatica. Un buon hotel! ##### Angelo Stayed 1 night in Jun 2024 ### 6/10 Okay #### Susanna 10 Jun 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Smuk sø Var nød at opgradere, værelset var alt for kedeligt uden udsigt. Smuk sø udsigt i det nye :). Ddt var ikke mange gæster, dermed desværre ikke optimal service. ##### Susanna Stayed 2 nights in May 2024 ### 10/10 Excellent #### Gregg 26 Apr 2024 ##### Gregg Stayed 1 night in Apr 2024 ### 8/10 Good #### DAVIDE 24 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Socofer Hotel tranquillo fronte lago. Camera ordinata e silenziosa. Colazione non usufruita causa orario (8.00÷10.00). Non capisco il parcheggio fronte check in a pagamento. Per la spa, 65€ mi sembrano troppi. ![](https://a.travel-assets.com/ugc/hotel-reviews/428095238D7CC80BACD7A0A7FDC6A92D5599E13D1635083854303.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26952CEC7BAB28BBE802B8665044B8403592CC8B1635083851591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DAVIDE Stayed 1 night in Oct 2021 ### 8/10 Good #### Lucarelli 10 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Lucarelli Stayed 1 night in Sep 2021 ### 10/10 Excellent #### giorgio 25 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La struttura è situata nelle immediate vicinanze del lago ( circa50 metri) personale gentile e disponibile l’unica cosa ho trovato un po’ caro l’affitto degli ombrelloni e dei lettini ##### giorgio Stayed 4 nights in Aug 2021 ### 8/10 Good #### LAURA 22 Aug 2021 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Incantevole Abbiamo soggiornato in questa magnifica struttura in riva al lago ad Agosto purtroppo solo per pochi giorni. Luogo incantevole con servizi di qualità. Unica pecca sono le pulizie soprattutto negli spazi esterni (terrazzino in camera) e nella terrazza dove si mangia, dovrebbe esserci più attenzione. Camere spaziose è perfettamente arredate servizio in spiaggia eccellente. Tornerò sicuramente! ##### LAURA Stayed 2 nights in Aug 2021 ### 2/10 Terrible #### Verified traveller 17 Aug 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Siamo stati in questo hotel, che affaccia sul lago,dal 13 al 16 / 08. Una delle cose per cui mi è rimasto maggiormente impresso questo "hotel" è la puzza immonda che ci ha accompagnato durante il pernottamento ( assimilabile a quella di animale morto da qualche giorno) a causa di secchioni che non sono stati mai svuotati (a detta degli albergatori), quando sono andato a far presente il problema mi è stato risposto in modo sgarbato che loro non potevano farci nulla.Faccio presente che questa non è la prima volta che soggiorniamo e che già l'anno precedente ci avevano assicurato che avrebbero trovato una soluzione per la puzza. Stare in hotel con le finestre chiuse per colpa del aria irrespirabile, no è ciò che ci aspettavamo. Sono andato via, liberando una delle due stanze prenotate, avendolo segnalato mi aspettavo che la camera venisse pulita per farne usufruire i miei figli che soggiornavano li con me. Aspettative del tutto disattese, dopo le rimostranze fatte dai miei ragazzi, il titolare ha dichiarato che sarebbero stati scalati € 50, a titolo di "risarcimento" per cattivo servizio fornito. Il giorno dopo la direttrice ha affermato che non era possibile perché la parola del titolare (DATO DI FATTO) non conta nulla. Vi garantisco che sopravvivono solo per la posizione, ma questo non giustifica la scarsa attenzione che hanno verso i clienti. Scarsi sia nella gestione, che nei servizi, che nella pulizia. HOTEL DA UNA STELLA CADENTE. ##### Verified traveller Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### Lorenzo 14 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful lake view We really enjoyed our stay here! Being originally from Ronciglione it was a small dream come true to stay in this place directly facing the lake of Vico, where I grew up. The highlights of this place are the breakfast and the comfort of the rooms. The breakfast is amazing on the terrace in the quite mornings, it was unfortunate that due to covid they couldn't provide a buffet but the staff always tried to make sure that everyone had everything they needed. The room was spectacular, very large and bright and with two tiny balconies on the lake. You could see that every detail was cured here. On downside is the internet connection, which was rather poor. Fortunately we didn't have to work at all during our stay (can be quite common these days!), otherwise this was going to be a problem and it would be a pity for such a beautiful location. They mentioned there was a problem with it, i hope they fixed it. For the rest, the staff was always very helpful, especially the handy-man in charge of the garden and maintenance of the structure. A bit too expensive the complimentary activities (spa, beach, ...). But overall worth it. ##### Lorenzo Stayed 7 nights in Aug 2021 ### 6/10 Okay #### louis 27 Jul 2021 Liked: Cleanliness, staff & service, room comfort ##### louis Stayed 2 nights in Jul 2021 ### 8/10 Good #### Verified traveller 12 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una piacevole struttura adagiata sul bordo del lago di Vico. Molto buoni i servizi, un po' piccola la camera ed il bagno, con pochi appoggi per il necessaire e per appendere asciugamani e accappatoi. Molto bella e ben strutturata la SPA. Personale molto cordiale, preparato e ben disponibile alle varie richieste effettuate. Molto bella anche la spiaggia, ben curata, con servizio ombrelloni e la piscina, in un ambiente molto tranquillo. Un po' particolare la colazione, forse a causa delle procedure imposte a causa delle limitazioni Covid, ma comunque buona. Peccato la mancanza di un punto di ricarica per auto elettriche che avrebbe sicuramente attratto più il turismo ecosostenibile. ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Antonio 9 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Valentina Hotel secondo le aspettative. Staff gentile e accogliente. Abbiamo trascorso tre splendide giornate al lago alla Spa ed inoltre visitando la necropoli a Cerveteri. ##### Antonio Stayed 2 nights in Aug 2017 ### 8/10 Good #### Stefano 7 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Il Panorama del lago fa da cornice a una struttura nuova e funzionale. Bella la spa . la colazione ottima e abbondante. ##### Stefano ## Expedia's Latest Trends ### Hotels > [Almanuda Naturist Village](https://www.expedia.co.uk/Sutri-Hotels-Almanuda-Naturist-Village.h19690163.Hotel-Information) > > [Hilton Sorrento Palace](https://www.expedia.co.uk/Sorrento-Hotels-Hilton-Sorrento-Palace.h791135.Hotel-Information) > > [Edra Palace](https://www.expedia.co.uk/Cassino-Hotels-Edra-Palace.h11899387.Hotel-Information) > > [Hotel La Palma](https://www.expedia.co.uk/Stresa-Hotels-Hotel-La-Palma.h1163510.Hotel-Information) > > [Astura Palace Hotel](https://www.expedia.co.uk/Nettuno-Hotels-Astura-Palace-Hotel.h1346869.Hotel-Information) > > [Grand Hotel La Pace](https://www.expedia.co.uk/SantAgnello-Hotels-Grand-Hotel-La-Pace.h968861.Hotel-Information) > > [Hotel Borgo San Luigi](https://www.expedia.co.uk/Monteriggioni-Hotels-Hotel-Borgo-San-Luigi.h527532.Hotel-Information) > > [Oasi Di Kufra Hotel](https://www.expedia.co.uk/Sabaudia-Hotels-Oasi-Di-Kufra-Hotel.h1146727.Hotel-Information) > > [Campeggio del Garda](https://www.expedia.co.uk/Peschiera-Del-Garda-Hotels-Campeggio-Del-Garda.h12531546.Hotel-Information) > > [Hotel Villa Clementina](https://www.expedia.co.uk/Bracciano-Hotels-Hotel-Villa-Clementina.h526577.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa](https://www.expedia.co.uk/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [Du Lac et Du Parc Grand Resort](https://www.expedia.co.uk/Riva-Del-Garda-Hotels-Du-Lac-Et-Du-Parc-Grand-Resort.h19471.Hotel-Information) > > [Lefay Resort & SPA Lago di Garda](https://www.expedia.co.uk/Gargnano-Hotels-Lefay-Resort-SPA-Lago-Di-Garda.h2239660.Hotel-Information) > > [Hotel de La Ville](https://www.expedia.co.uk/Civitavecchia-Hotels-Hotel-De-La-Ville.h921822.Hotel-Information) > > [Alimuri Bay Resort](https://www.expedia.co.uk/Meta-Hotels-Mar-Hotel-Alimuri-Spa.h1060317.Hotel-Information) > > [Residenza Olivo](https://www.expedia.co.uk/Garda-Hotels-Residence-Olivo.h39084455.Hotel-Information) > > [La Casa sul Mare](https://www.expedia.co.uk/Civitavecchia-Hotels-La-Casa-Sul-Mare.h13450538.Hotel-Information) > > [Hotel Aurora](https://www.expedia.co.uk/Sperlonga-Hotels-Hotel-Aurora.h2532135.Hotel-Information) > > [Villa Rosa Hotel](https://www.expedia.co.uk/Desenzano-Del-Garda-Hotels-Villa-Rosa-Hotel.h1115070.Hotel-Information) > > [Hilton Lake Como](https://www.expedia.co.uk/Como-Hotels-Hilton-Lake-Como.h17246644.Hotel-Information) > > [La Villa del Re - Adults Only - Small Luxury Hotels of the World](https://www.expedia.co.uk/Castiadas-Hotels-La-Villa-Del-Re-Adults-Only.h8115105.Hotel-Information) > > [Grand Hotel Parco del Sole](https://www.expedia.co.uk/SantAgnello-Hotels-Grand-Hotel-Parco-Del-Sole.h1566512.Hotel-Information) > > [Nastro Azzurro Resort](https://www.expedia.co.uk/Piano-Di-Sorrento-Hotels-Nastro-Azzurro-Resort.h1060310.Hotel-Information) > > [Hotel dei Pini](https://www.expedia.co.uk/Fiuggi-Hotels-Hotel-Dei-Pini.h1418252.Hotel-Information) > > [Hotel Caesius Thermae & Spa Resort](https://www.expedia.co.uk/Bardolino-Hotels-Hotel-Caesius-Thermae-Spa-Resort.h1797608.Hotel-Information) > > [Costa Verde](https://www.expedia.co.uk/Cefalu-Hotels-Costa-Verde.h897883.Hotel-Information) > > [Hotel San Giorgio](https://www.expedia.co.uk/Civitavecchia-Hotels-Hotel-San-Giorgio.h1709306.Hotel-Information) > > [Hotel Smart Cruise](https://www.expedia.co.uk/Civitavecchia-Hotels-Hotel-Smart-Cruise.h83510133.Hotel-Information) > > [Villa Delle Palme](https://www.expedia.co.uk/Santa-Marinella-Hotels-Villa-Delle-Palme.h6837597.Hotel-Information) > > [Castello di Casole, A Belmond Hotel, Tuscany](https://www.expedia.co.uk/Casole-DElsa-Hotels-Castello-Di-Casole.h5058985.Hotel-Information)