Comfort Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Reviews of Trevi Elite Rome

Trevi Elite Rome
Via delle Muratte 87, Rome

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 122 reviews" "
Rating 8 - Good. 41 out of 122 reviews" "
Rating 6 - Okay. 11 out of 122 reviews" "
Rating 4 - Poor. 7 out of 122 reviews" "
Rating 2 - Terrible. 3 out of 122 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aislyn

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Easy to walk to the trevi fountain and shopping. Antonio was an amazing manager/host. It was so quiet in our room even with how busy it was outside.
Stayed 5 nights in Sep 2023

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevi hotel
Service was outstanding. We were able to check in early and were lucky our room was ready too. The breakfast was amazing definitely the way to go especially on check out day. The very kind host arranged for a private car to return to the airport definitely a plus. Very convenient location. Felt safe.
Stayed 1 night in Oct 2023

10/10 Excellent

Diana, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Pasuaqle

Liked: Cleanliness, staff & service
No where near what the photos showed. poor breakfast options
Stayed 5 nights in Aug 2023

8/10 Good

Maheshwar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and had a small lift (one person with one luggage). It is a bed and breakfast property rather than a hotel. Taxi will drop off about 50m from the property and it was hassle to drag all our luggage on the cobble stone and up the small lift. Room locks need upgrade as the room had old lock/key system and does not close easily. Very close to Trevi Fountain and lots of restaurants.
Stayed 1 night in Jun 2023

10/10 Excellent

steven brett

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. To Give better directions, show picture of two giant doors and name the hotel next door. Great place hidden away in the middle of town. Excellent breakfast! Helpful staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Maria, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! And Anthony was amazing!
Stayed 1 night in Jun 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, fantastic location and Brilliant staff
Fantastic location..literally at the end of the street from the Trevi fountain. Very clean and our junior suite had two small rooms which we loved. The best part of our stay was Antonio, the receptionist. Antonio was so friendly and made us beautiful eggs for breakfast. We really felt that he did his job exceptionally well and was incredibly hard working. Thank you Antonio !
Stayed 2 nights in May 2023

8/10 Good

Zhen

Travelled with family
Liked: Cleanliness, staff & service
It’s difficult to find. Otherwise it’s good!
Stayed 1 night in May 2023

10/10 Excellent

Steve, Portland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and pleasant room. Check-in easy and staff friendly and helpful.We were offered to schedule a taxi to the airport and it was a nice mercrcedes and pleasantman in a suit who waited for us too.
Stayed 1 night in May 2023

10/10 Excellent

Alejandro

Stayed 3 nights in Apr 2023

8/10 Good

Miguel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

albania

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
great location, we wanted to visit the Trevi fountain and this place is steps away from the fountain so for us that was a plus also not far from the Vatican museum and the colosseum by car or public transportation. lots of eating spots, Gelateria and all you might need...the host was really nice (sorry that I forgot his name) but he was able to book us tickets for the Vatican museum for the same day we arrived which was great for us because our time in Rome was limited and our schedule was pretty much filled. the breakfast was great... the place is not a luxury hotel or a private villa. its small but convenient and we liked the room which was clean and pretty.
Stayed 1 night in Aug 2022

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic gem in the heart of a magical city
Fantastic stay right in the heart of everything. Room was spacious and clean and nothing to fault.
Stayed 4 nights in Feb 2020

10/10 Excellent

Parker, salt Lake City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff! Staff was very accommodating. They allowed us to store our luggage after checkout so that we could walk around without it. They were also accommodating to our check in time. We loved our stay here as it was close to the trevi fountain and the BEST gelato place in italy!
Stayed 2 nights in Dec 2019

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great accommodation, my family and I were in Rome for 2 and we really enjoyed staying there. It’s a great locations literally in the middle of everything. Many cafes, restaurants, shops and of course the trevi fountain. I will definitely stay here again if I ever visit Rome. The only downside was that the bathroom had a smell and there were many mosquitoes in our room. We visited in November, not sure why there was mosquitos. Anyways if you’re staying there for 3 days or less I highly recommend doing the bus tour. You get to hop off and hop on all around the city. I also recommend dinning in at Achille Al Panthon. They have the best deal in food selections and price!
Stayed 2 nights in Nov 2019

8/10 Good

Vic, San Francisco, CA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I am mainly writing this review as an American traveler, so our expectations are a little different from European travelers. The wonderful blue lighting you see in the picture does not exist, at least in our case. The "hotel" is not a hotel, its an apartment complex altered into hotel several rooms. You will have to get a very good local taxi driver to get you there. We arranged with the owner to have one get us from the airport. There is no service at all before 2 pm, but they did allow us to drop our luggage off. Once you arrive you have to climb a small stairwell past a few floors of actual tenants and arrive in what looks like a makeshift lobby. The rooms are literally right there. I mean right in the small lobby. You enter your room in front of the small desk and bam, that's your privacy. The room was very nice. Someone put a lot of work into it. If you are looking for hotel service however, this is not the place. Also, bring your European plug adapters for everything, there are no US plugs at all. There is a tiny layout for what looked like a continental breakfast area, but it hasn't been used or stocked in weeks. Luckily, when I say you are downtown, I mean you open the front door of the building and you are on the main street. The water was hot, there was shampoo, soap, towels, and clean beds, and that is all we were looking for. It did have a clothes washer but either the dryer portion did not function or it didn't have one.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just in the middle of everything and even that is situated on a very loud and busy street it was so quiet inside if the windows are closed. It was nice and clean and modern - we could choose to have breakfast in the room which was great too. I would recommend this place
Stayed 3 nights in Oct 2019

10/10 Excellent

JOHN LOUIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

yaniv

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is amazing very close to the Trevi fountain, it is just a few steps away! All major attractions are with in walking distance! Would definitely recommend for the location!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway in Rome
Room looks great, nice bed (not too plush), great area - a few steps from the Fontana di Trevi. Downsides: not really staffed most of the time, including some of the hours they say they will be staffed (though the people are easily reachable by phone). Our bathtub with jacuzzi feature was not operational that we could figure out. Shower had some gunk on the shower head but was otherwise nice. Good for the price. With an operational tub, would have been sensational. As is, feel pretty satisfied. (We accepted the concierge's offer of a ride from the airport for 50 euros and we feel that was money well spent. The cabs cost 48 and don't come get you at baggage claim. Public transport to these suites for 2 people would have been complicated with bags and maybe only a dozen euros cheaper if that) Staff also speaks excellent English.
Stayed 2 nights in May 2019

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little hotel with decent prices. Recently renovated and fantastic service. Great location. Literally a stones throw from the Trevi fountain. Would stay here again and recommend to fellow travellers.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Access to numerous visiting sites, also many food choices around the corner made it easier to choose from.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Efraim

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location staff very Helpul Antonio and especially Gianluca, clean 3rd floor apartment with replenished fridge of water milk juice yogurt daily croissants biscuits tea and coffee. No noise even though it is 500 yards away from the Trevi fountain and restaurants shops bars are directly outside no complaints whatso ever
Stayed 4 nights in Apr 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevi Rome
Wonderful location and really nice property.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Disappointing overall. Our room was unfishished, there were building materials outside our door, which was unsightly and a bit of a hazard. The door frame was in finished and foam visible from the internal face. The shower connection was loose. There was a large hole to the rear of the shelf. It just wasn't ready to be occupied. When we went to query with staff, the notice on the door advised of hours for staff available which were unworkable for us. Location was good.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
In the vicinity of piazza Trevi. The check in was awkward; they don’t have permanent staff. The cleaning lady was there and very attentive. Gave me the key etc. For the price and location is ok. Clean and quiet. I was afraid it’d be too noisy but Iwas pleasantly surprised
Stayed 1 night in Oct 2018
Response from Gianluca on 22 Nov 2018
Hello The cleaning lady was there to cover receptionist during the morning it wasn't a lucky strike. In a guesthouse reception isn't obliged

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel was prime being right by trevi fountain. However, it was a little difficult to find because it’s on an inner street that you must park and walk over cobble stones to get to. The couple in front of us had their room double booked thru Expedia so I would call ahead to make sure your hotel is correctly booked.
Stayed 3 nights in Oct 2018

6/10 Okay

Lottie

Disliked: Staff & service
Trevi Fountain convenient but no customer service
Check in was horrible. Apartment style hotel with buzzer no one answered, hotel buzzer broken & staff aware. Called the phone number listed several times and no one answered. Stood outside for 10 minutes until another couple entered and I asked if they are Trevi guests. The couple said they also waited 1.5 hours outside for hotel staff to answer phone. When we finally got to floor of the cubby office the check in guy stated he is aware doorbell doesn't work and phone doesn't ring to him but to his colleague. I said it's ridiculous that no one answer the phone number on the reservation & he just stared at me. Towels were not changed in my 4 day stay. If you left towel on the floor it was taken away & not replaced. Room was freezing & cannot control own temp, Only hotel staff can make adjustment. Some mold in bathroom, but modern style. Absolutely no view but at least quiet. Room needs fresh paint, a little dinghy. Only half block to very busy Trevi Fountain so location was great. All other hotels provide mini-maps, not this one. This place needs customer service. Be prepared to be very frustrated at check in, if you can reach anyone.
Stayed 4 nights in Sep 2018

8/10 Good

Lisa, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!, Clean and Modern Room. Snacks and Coffee in the Room. Bathroom needed a lock (if that bothers some people) Toliet and Shower are separate which are great. 1 bathroom in the room and located inside one of the bedrooms.
Stayed 1 night in Sep 2018

8/10 Good

Roberto

Rome
The place was clean and as promised very close to Trevi Fountain. Make sure you call ahead to make sure that the concierge will be there. He is only there 11am -5pm
Stayed 3 nights in Aug 2018

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, modern bedroom
Very nice and spatious room. The bathroom is huge. Breakfast was ok which included foor that we had the the bedroom(cereals, milk, croissant, juice...) . The hotel is located on a floor in a residential building. Best part is the location. It's two minutes walk from the trevi fontaine.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steps from the Trevi fountain
Great location, clean and brand new. Comfortable beds and modern room with fully equipped kitchen. Check in was smooth and the staff friendly.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Nesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy room, poor water outflow from bath
Spacious room, comfy bed. Poor water outflow from batharea and sink, had to wait a few minutes after my friend had taken his shower so I could get my feet in it. Never had this problem with another hotel I stayed before in the same area. We chose to eat breakfast at the bar below which includes only one coffee+1 croissant. This wasnt a problem as additional pastry would cost only 1 euro each(best value indeed).

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Great location but that's about it.
We booked 4 nights around Christmas. The hotel location is wonderful and close to the sites and to Trevi Fountain. The bad part was that the apartment was very cold and the office manages the thermostat so when you arrive after dinner, the apartment is cold all night until someone comes to the office the next day. The WIFI was also very bad. We had to ask them to reset the router twice and afterwards the signal was very weak. Not enough signal to watch youtube or upload photos, barely enough to open websites and plan the next day activities. Again someone had to be in the office to help you but office hours were limited. The last thing was the safe, when we arrived and wanted to put our valuables in the safe since another person had an issue in a previous post, we found that the small safe was not secured to the wall and anyone could have just walked off with it as shown in the pic.
Stayed 4 nights in Dec 2017

8/10 Good

Warren

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. It is a nice Rome/Italy feeling room. We did experience some outside noice, but to be expected on the location. They did have some construction going on on apartments next to us and they started at 7am. A bit to early for our likings.
Stayed 3 nights in Jan 2018

10/10 Excellent

georgia , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location
I thoroughly enjoyed my stay at Trevi Elite Roma. The room was lovely and very spacious, especially the bathroom. The best part about the hotel has to be the location. Trevi fountain is vertically on your door step. I will 100% be returning.
Stayed 2 nights in Dec 2017

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017