Minibar, in-room safe, desk, laptop workspace

Reviews of Trastevere Paper Suites

Trastevere Paper Suites
Via Portuense 104, Rome, Rm

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Giselle was helpful in assisting us with transportation needs and restaurant recommendations etc. Easily accessible as well. Quick bus ride/uber into the city center. Wonderful stay, would book again.
Stayed 6 nights in May 2024
Response from Marco Caroselli on 11 May 2024
Thank you so much for your lovely review Stephen,we are extremely glad to hear that you have had such a wonderful time with us and we hope to see you again and very soon here at the TRASTEVERE PAPER SUITES With love from Rome

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my two night stay here. Note, this is not a conventional hotel but three separate hotel-like rooms inside what appears to be a multi-story condo building. The room I had was nicely furnished with a comfortable bed, and the private bath was very nice with a walk in shower, toilet, and bidet. The room faced the interior courtyard which was a plus as it was very quiet. The location is very convenient as it just a short 5-10 minute walk from the Trastevere train station and very near the #8 tram. Just across the river is a great food market (Mercato de Testaccio), perhaps a ten minute walk. Check in instructions were a little complicated as you first need to get into the building lobby (which is locked at times), then up to the sixth floor where there is an electronic lock that opens the door to the three rooms that comprise the Paper Suites. Luckily when I arrived the building lobby door was open, otherwise one of the owners (or someone else) would have to let you in. Not an issue as communication with the owners was very good. Once you are checked in you get a key that lets you in the building.
Stayed 2 nights in Apr 2024
Response from Marco on 29 Apr 2024
Thank you so much for your lovely review Jeffrey !!!We are so glad to hear that you have had such a lovely stay here at the Trastevere paper Suites and we really hope to see you again soon with us ;)With love

10/10 Excellent

Daniel Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mike, who is an owner or manager was so accommodating, he stopped by the property to make sure we had everything and were settled in. In the morning, Giselle, brought us coffee, croissants and yogurt. Giselle also arranged for a taxi to the airport. Michael gave us a list of great restaurants in the area. Altogether, a great place.
Stayed 1 night in Apr 2024
Response from Marco on 26 Apr 2024
Thank you so much for your lovely review Daniel, we are so glad to hear that you have had such a wonderful time here with us at the TRASTEVERE PAPER SUITES and we hope to see you soon again !!!With love,

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and comfortable. The shower was amazing! Giselle at the front desk was so wonderful and welcoming! She gave us several good recommendations and we did go to most of the places she suggested! We even made it to Osteria de Fortunata which delicious! Giselle made us breakfast in the a.m. which I am missing so, so much now. It was always hot and delicious! If we travel back to Rome, I would not hesitate for a second to stay at Travestere Paper Suites again. Thank you, Giselle and staff! A
Response from Marco on 24 Apr 2024
Thank you so much to you too Trevor, we are sooo happy that you have had such a wonderful time here at the TRASTEVERE PAPER SUITES and we really hope to see you again soon ;)With love from all of us at BBSUITES

10/10 Excellent

GLORIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sons and i have an excellent time staying at Trastevere Paper Suites. They were super friendly and attentive. Place is quiet and their breakfast was right what we need before to start our day. We Will absolutely come back to this place. Love it!
Stayed 3 nights in Mar 2024
Response from Marco on 19 Mar 2024
Thank you so much for your lovely review Gloria, we are so glad to hear that you have had such a wonderful time with your son and we hope to see you soon again here at the Trastevere Paper Suites

10/10 Excellent

Maile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. The hospitality is so wonderful and Giselle made us feel at home! Trastevere is a great place to stay if you want more of a local vibe it’s pretty easy to get around from the area. It was a little confusing to find at first but the host helped us and it was easy after that! The room is very clean and when you are out and about they clean the room. Highly recommend staying here!
Stayed 8 nights in Feb 2024
Response from Marco on 3 Mar 2024
Thank you so much for your lovely review Maile, we are so glad to hear that you have had such a wonderful time with us and we hope to see you soon again here at the Trastevere Paper Suites

10/10 Excellent

Philipp

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at this place. Very clean, modern, great staff, amazing breakfast, and overall good vibes. Would definitely stay there again.
Stayed 1 night in Feb 2024
Response from Marco on 25 Feb 2024
Thank you so much for your lovely review Philipp, we are so glad to hear that you have had such a wonderful time with us and we hope to see you soon again here at the Trastevere Paper Suites With love from Rome and from all of us at BBSUITES

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book with confidence
Thank you Giselle and owner Max for a lovely stay. The room was clean and comfortable with a great shower! We love that area, full of cafés and restaurants. We felt more local than tourist. The hotel is an easy walk from Trastevere Station making a trip from Airport seamless. So close to the Tiber and Testaccio market and about a 20 minute walk to the Colosseum and the heart of history.
Stayed 3 nights in Jan 2024
Response from Marco on 1 Feb 2024
Thank you so much Christine for your lovely review, we are so glad to read that you have had such a wonderful time here with us, appreciating all our services, location and amenities. Trastevere and Testaccio are the 2 bests place in the world, I swear with you :)Hope to see you soon again, and much love from Rome,Marco ;)

10/10 Excellent

Lacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Trastevere Paper Suites apartments for my mom’s birthday in Dec. Leading up to our stay we were kept well informed and the staff at the apartments were always very accommodating. I requested fruit and Prosecco with a happy birthday message in the room and this was very nicely done. Helena was an excellent host, providing great recommendations, advice about travelling around Rome and also information regarding check in and check out via WhatsApp. The apartment itself was initially a bit tricky to locate when in a taxi however once we had found it it was easy to travel around. Very good walking distance to both train and tram, and Trastevere main town. The apartment itself was very clean, modern and comfortable. We had a great stay and would highly recommend. We felt safe and in good hands with someone always at the end of the phone if needed. Thank you for having us.
Stayed 1 night in Dec 2023
Response from Marco on 6 Dec 2023
Thank you so much for your lovely review Lacie,we are extremely glad to hear that you have had such a wonderful time with us and we hope to see you again and very soon here at the TRASTEVERE PAPER SUITES With love from Rome,

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely room! well decorated and clean. The staff Marco (owner) was so helpful . Gisele... very helpful and knowledgeable! We could not have made it with out her assistance! The breakfast delivered to our room was delish and plentyful. A must stay if ever in Roma!!
Stayed 3 nights in Nov 2023
Response from Marco on 4 Dec 2023
Thank you so much for your lovely review Rhonda !!!

10/10 Excellent

Eliza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is in a good place, walking distance to train (7min) and tram (5 min), train will take you to Saint Peter's Square and tram to coliseum. Apartament is nice, clean and breakfast were lovely. There are lots of places to eat near the apartment (even McDonald's is 5 min away) and a market on Sunday almost at the doorstep.
Stayed 6 nights in Oct 2023
Response from Marco on 24 Oct 2023
Thank you so much Eliza,we are so glad to hear that your stay here has been so wonderful and we are really looking forward to meeting you soon again at the TRASTEVERE PAPER SUITES ;)With love from Rome and from all of us at BBSUITES

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Marco on 9 Apr 2024
Thank you so much for your lovely review Niklas !!!!Hugs from Rome and, we hope, see you soon again ;)

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giselle ist eine hervorragende Gastgeberin, freundlich, hilfsbereit und kompetent.
Stayed 6 nights in Mar 2024
Response from Marco on 7 Apr 2024
THANK YOU SO MUCH FOR YOUR LOVELY REVIEW JANINE !!!Love from Rome and, we hope, see you soon,

8/10 Good

Samer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr schön.Das Personal sehr freundlich und hilfsbereit .Verkehrslage sehr gut.Die Gegend ist nicht die schönste.
Stayed 4 nights in Mar 2024
Response from Marco on 19 Mar 2024
Thank you so much for your nice review Samer, we are happy that you have enjoyed our rooms, services and cuddles from our staff, and we hope to see you soon again to let you have a 5/5 experience, on average with all our standard !!!With love from Rome,Marco, Max, Helena & Giselle

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accueil de Gisele. Possibilité de petit déjeuner. Liberté d'aller et venir. Chambre au top avec tout ce qu'il faut. Conseils et informations sur la visite super !
Stayed 2 nights in Mar 2024
Response from Marco Caroselli on 9 Mar 2024
Thank you so much for your lovely review Stephanie we are so glad to hear that you have had such a wonderful time with us and we hope to see you soon again here at the Trastevere Paper Suites With love from Rome and from all of us at BBSUITES

4/10 Poor

Lothar Alois

Travelled with partner
Liked: Cleanliness, staff & service
B B Hotel ist ein Zimmer Bad in einer Wohnung in einem großen Wohnblock.. Die angegebene Adresse von Expedia war falsch. Deshalb hat uns das Auffinden des schlecht beschilderten Hotels über eine Stunde gekostet. Wir können die überaus positiven Bewertungen nicht nachvollziehen. Die Wohnung war sauber und das Personal nett. Es wäre praktisch, einige Kleiderhaken anzubringen..
Stayed 4 nights in Feb 2024
Response from Marco on 4 Mar 2024
Dear Lotar,thank you so much for the time spent to make the review.We are sorry to hear that your experience was not Excellent as the hundreds of all the other Guests.Above all, we are sorry that the reason for the extreme low rating is connected with the fact that you did not know that the Trastevere Paper Suites is a Guesthouse, and not a hotel, and that Expedia gave you the wrong information.All our informations are correct, both respect with the address (obviously) and with the other services offered: we are a Guesthouse, and not a Hotel, and this means that we are inside a condominium, which is quite normal.What it's pretty weird is that who books a Guesthouse then complains about the fact that it's not a Hotel :)The reason why you don't understand why all the extremely positive reviews, well, we'll gladly leave it aside.We simply try to do our job well, to ensure that all guests find 100% of what is present on the booking portals and on our website, and perhaps even a little more.It is difficult to find such beautiful rooms at such low prices in our sector, including services, facilities, professional hospitality, breakfast served in the room and useful advice for making the most of your experience in Rome.To be honest, it is difficult to find it even in 4stars hotels !!!.It is likely that you are more hotel travelers than guesthouse travelers, and honestly, we can't do anything about this.We will continue to do our best work, as we have done for 15 years: and it is very likely that we will continue to receive the same excellent level of feedback from 99% of our guests.A big hug from Rome, with affection, also to that 1% who instead decided to extremely penalize our structure and the work of our staff.At BBSUITES we are always here with professional, caring, and smile: both on sunny and rainy days.Greetings,Marco CaroselliCEO of BBSUITES

10/10 Excellent

Sherfur

Stayed 4 nights in Dec 2023
Response from Marco Caroselli on 31 Dec 2023
Thank you so much for your lovely review Lacie,we are extremely glad to hear that you have had such a wonderful time with us and we hope to see you again and very soon here at the TRASTEVERE PAPER SUITES With love from Rome :)

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo prenotato una notte presso questa struttura e siamo rimasti piacevolmente colpiti dalla location curata in ogni particolare, la camera risulta molto silenziosa e la mattina seguente abbiamo potutto gustare un'ottima colazione. Consigliata.
Stayed 1 night in Nov 2023
Response from Marco on 5 Dec 2023
Grazie infinite Marco, siamo davvero contenti che il Vostro soggiorno sia stato così eccezionale e ci auguriamo di riavervi presto con noi qui al Trastevere Paper Suites.Un abbraccio da Roma e da tutto lo staff di BBSUITES

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at Paper Suits. Helpful and super sweet staff. The room was big, welcoming and stylish. The location is a bit in the outskirts of Trestevere, and close to the Testaccio Market and on Sundays is the large Porta Portese flea market just outside the door. We’ll recommend this place!
Stayed 4 nights in Nov 2023
Response from Marco on 4 Dec 2023
Thank you so much for your lovely review Hanna !!!

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente perfecto
Las instalaciones son sumamente confortables, limpias, iluminadas y amplias. Con detalles que hacen la diferencia. Max y Giselle excelentes anfitriones, sumamente amables, atenciosos y a disposición inmediata del huésped. Bien ubicado, cerca del transporte, en una zona tranquila. Absolutamente recomendable!!
Stayed 3 nights in Sep 2023
Response from Marco on 23 Sept 2023
Muchisimas gracias Andrea,somos muy felices que nuesta Guesthouse haya sido tan buena para vosotros y que le haya garantizado una estancia excelente: esperamos veros pronto otra vez con BBSUITESUn abrazo desde RomaMarcobbsuites.com

10/10 Excellent

François-Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Tout était parfait!
Stayed 2 nights in Sep 2023
Response from Marco on 12 Sept 2023
Merci beaucoup pour cette merveilleuse critique