Reception

Reviews of Rome Terminal House

Rome Terminal House
Via del Castro Pretorio, 24, Rome, RM

Reviews

5.0
Rating 10 - Excellent. 2 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 5 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 7 out of 17 reviews" "

6.0/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

3.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing about this place is the location. The washroom was broken, rooms had a very bad smell, the rooms we booked were not there, insted if 2 rooms we opted to get only 1 and all stay together wanted to talk about the canceling reservations there was no one at the reception. Called them no one picked the call. Now i have paid for 2 rooms when i only used 1. I can go on and on about what went wrong with this place. I
Stayed 2 nights in Apr 2024

2/10 Terrible

Stephane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very low level apartment hotel Would need to be fixed and refreshed by professionals
Stayed 1 night in Mar 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quite good and all the facilities required were provided. The only problem for me was the noisy street with a latinoamerican bar where loud music was played till 0.00. Anyway, you cold sleep with the window closed.
Stayed 2 nights in Aug 2017

8/10 Good

Chris, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All that you need in central Rome
A clean room in central Rome (very near to the Termini Central Train Station) at a very good price. It would not suit everyone as the front desk is often unattended and apart from the room (which is very good) there are no other facilities. If street noise worries you make sure you ask for one of the back rooms. It would have been a 5 expect I had arranged for a late check in (20.40) and they weren't there when I arrived.
Stayed 7 nights in Jun 2017

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here!
I was disappointed in my stay at the Termini House. While the location is very handy to the train station, the accommodations can only be rated as a 1 in my view. I was with a female friend and we did not feel comfortable there. Our room was large. However the beds were very old with the bedding and pillows questionable. The shower door was falling off, so getting in and out of the shower was tricky. We faced the street, above a sidewalk cafe. The patrons were viewing the championship soccer game on a tv set up outdoors. Naturally the noise lasted my longer than we had hoped (an early start home to Canada the next morning). I booked this hotel based on flattering ratings and on the advertised Frette sheets. When we commented on the condition of the room, the young man at the desk said that they had only acquired the business the week before and that the former owner had removed most things. I would not recommend this space for anyone I know. Deborah J----Canada
Stayed 1 night in Jun 2017

2/10 Terrible

hiromi

Stayed 2 nights in Mar 2024

2/10 Terrible

Francesco

Disliked: Cleanliness, amenities, property conditions & facilities
Ho pernottato per due notti in questa struttura a 2 minuti a piedi dalla stazione. Le foto delle camere non rispecchiano minimamente quello che si trova all’interno… camera molto grande ma la pulizia lasciava a desiderare.. buia anche di giorno… rumori dalle 6 di mattina all’interno della struttura…
Response from Rasel on 3 Mar 2024
Buonasera Sig. Algieri, Su sito abbiamo minimo 50+ foto non possiamo fornire ogni stanza.neanche e' possibile aprire ogni camera e far vedere .

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2022

6/10 Okay

Paula

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo profesjonalna i życzliwa obsługa. Hotel blisko stacji Termini.
Stayed 4 nights in Apr 2019

6/10 Okay

Harmony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Déçue par cet hotel
À notre arrivée il n'y avait personne. Pas de réponses à la porte ni aux numéros de téléphone mis sur la porte. Nous avons dû attendre qu'on nous rappelle pour accéder à l'hôtel. De plus le personnel n'est pas sympathique. Malgré ce qui est dit dans le descriptif il n'y a pas d'information ni d'aide pour les informations touristiques. De plus il est indiqué qu'il y a une consigne à bagage mais au moment du départ il n'y avait de nouveau personne à la réception donc nous avons dû mettre nos bagages dans un casier payant à la gare. Du coup pour le Check out nous avons donné les clefs de la chambre au café où nous devions prendre le petit déjeuné... Bref c'est dommage car bien placé et propre mais de manière générale c'était pas terrible... C'est la première fois que je suis déçue en commandant sur ce site. C'est dommage...
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Zimmer zu klein um darin umzufallen, ok für eine Nacht, wenn man spät kommt und früh wieder geht!
Stayed 1 night in Jun 2017

6/10 Okay

Maria Carla, Roma

Liked: Cleanliness, room comfort
Disliked: Staff & service
Graziosa camera a due passi dalla stazione Termini
Non ha la rete Wi-Fi come è scritto e nel prezzo della camera con il bagno privato non è compresa di colazione.

6/10 Okay

NASR

Liked: Cleanliness, room comfort
Disliked: Staff & service
hotel bien placé mais gestion zéro
Il n'y a pas de réception et ça ne figure dans aucun document. J'ai dù attendre plus d'une heure dans les escaliers pour que quelques étudiantes et résidentes on ouvert la porte et elles ont appelé quelqu'un au téléphone et 10 min. Après il est venu me remettre les clés de la chambre et de la porte d'entrée.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La peor experiencia de mi vida,,
Literalmente una cueva..una humedad..terrible, solo hablaban inglés ,nada recomendable...