Exterior

Reviews of Hotel Ferrarese Roma

2 out of 5
Hotel Ferrarese Roma
Via Principe Amedeo 76, Rome, RM

Reviews

6.6
Rating 10 - Excellent. 19 out of 171 reviews" "
Rating 8 - Good. 57 out of 171 reviews" "
Rating 6 - Okay. 51 out of 171 reviews" "
Rating 4 - Poor. 29 out of 171 reviews" "
Rating 2 - Terrible. 15 out of 171 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Anahit

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Mar 2024

8/10 Good

Maria

Stayed 1 night in Sep 2023

4/10 Poor

Merna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man who is in charge came in our room without our knowledge our first day out. We are two young women and we take certain safety measures when traveling. Our first day in room we left in the morning, with the lights on on purpose (to see if anyone is in the room or had been in the room). When we returned the lights were turned off and there was a random sim card on our bed that did not belong to either me or my friend. The next day my friend and I were sleeping and heard a knock on our door. The knock was not followed by anything so we didn't think much of it. To our surprise, about thirty minutes later, the man in charge fully came into our room without knocking or anything. My friend was in bed wearing underwear while I was in the bathroom taking a shower. The man came in the room and said "I'm sorry, I didnt know anyone was in here, there's a problem with the AC I had to check." There was no problem with the AC. We were shocked that we caught him in the act. He entered our room without our knowledge the day before and did God knows what (our passports, money, and personal things were scattered everywhere.) My friend was too shocked to speak when he came in the room. I finally finished my shower and went to speak to the man about how that is unprofessional, disrespectful, and completely not okay. He was nowhere to found for the next two days. He was actively avoiding us after he got caught. Also the place smells weird nd the room didn't have any shampoo or conditioner.
Stayed 3 nights in Jul 2023
Response from Moheb on 29 Jul 2023
Dear Merna,My personal regret and apologies from all our staff for what happened , but in good faith always for the work and safety of our guests from 30 years.I'll just clarify what happened in a few lines.ITALY is going through a difficult period due to the heat and not only ITALY but I think the whole world. The power outage is on the agenda and we were called because one of the rooms in the hotel was without electricity and obviously without air conditioning and therefore the receptionist on duty immediately intervened to fix the fault.Our housekeeper always comes in to tidy up and refresh the room, she certainly turned off the light and accidentally lost a phone card.I gladly checked her in and we had a nice conversation, being from the same country and we are from the same neighborhood of birth. Please accept my apologies and it will be a lesson for our employee.Thank you in advance and I hope to see you again as our welcome guest as soon as possible.Best wishes and please can you great your Father from "Shubra"

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Moheb on 5 Jun 2023
Immensamente siamo felici e speriamo sempre nel costante miglioramento e in attesa di aver La come nostro prossimo ospite.Hotel Ferrarese

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022
Response from Moheb on 23 Nov 2022
Really a pleasure have you as our Guest.

2/10 Terrible

Frank

Disliked: Staff & service, amenities, property conditions & facilities
The building never said Ferrerese on it so I had a very hard time finding it. The staff was surly. Other people were rude. I didn"t feel welcome there. The street people kept me up all night. I couldn't t
Stayed 2 nights in Oct 2022
Response from Moheb on 25 Oct 2022
Dear Frank,So sorry and I apologize about your stayment in Our Hotel, but i want to define more than one points and Focus, our Hotel Visibliy has a really clear adress and number so in that way really easy for all our Guest in 30 years to find the Hotel.I'ME SURE that a misunderstanding between our personale and you , because we are really friendly, best treatment, smile all time , helpefully .....this only sme words from our Guest by feedback.I invite you next time to come here in our Hotel another time in ROME.Yours Staff Hotel ferrarese

2/10 Terrible

Osman Veysel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is closed. You can not stay in this hotel
The hotel was closed. We could not stay in the hotel. Even you (Hotel.com) could not access to the hotel. Please remove this hotel from your list.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
The staffs are so kind and the location is nice. Thank you
Stayed 3 nights in Nov 2021

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Very close to the train station which was convenient. There is a train shuttle to the airport.
Stayed 1 night in Sep 2021

6/10 Okay

Daryl

Liked: Staff & service
Disliked: Room comfort
Friendly but uncomfortable
The man on reception was lovely and very helpful. But the bed was very uncomfortable and it’s quite dated in it’s decor. It’s also in a block with many other hotels so it’s confusing a bit.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected and we enjoyed sraying there for our trip. It was close to everything and the staff was very caring.
Stayed 4 nights in Jul 2021

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I paid for air condition 5 € ...... Bad
Stayed 1 night in Jul 2021

8/10 Good

Lukasz, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location near Termini stations, loads of shops and restaurants nearby. No room service, if you need anything you talk to reception. I liked the place.
Stayed 2 nights in Sep 2020
Response from ferrarese hotel on 28 Sept 2020
thank you sir... it will be greatful to see you next time :)

6/10 Okay

Mohammad Mainul

Liked: Cleanliness
Disliked: Room comfort
The room is small but manageable. The but bathroom is too small even difficult to get inside of the bathing cubicles
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location next to train station. The WiFi did not work the last day (there were guests in the hallway trying to get a signal and were not successful). There was no signal even by the reception desk. The sound proofing is not great. Except for the WiFi problem, this property is a good value for money.
Stayed 2 nights in Oct 2019

6/10 Okay

Roy, USA

Budget hotel, stay here if you need to be near the main Termini train/Metro station, the walk is about 3 blocks. Definitely has the city noise which I'm ok with but some are not.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great Choice
it was a great choice
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Rick,Cecilia, San Francisco CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very helpful. giving us good information for our travels around the city. The breakfast was very basic but got us started. Convenient location for both train and metro, Plenty of restaurants in the nearby area, Tiny elevator/ Different hotels at each floor. Again plenty of help and courtesy form the owner and employees.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2018

6/10 Okay

Tung

Liked: Cleanliness
Convenient but overpriced hotel
Centrally located, female receptionist was extreemly helpful and friendly however breakfast is in the reception area which staff and others watching you eat that made you feel uncomfortable. Hotel rate overpriced for what you get
Stayed 6 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2018

6/10 Okay

Shk, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities
A no frills hotel close to the train station
This is a no frills hotel. No room service. Very basic amenities. The room is very small. It was however comfortable. The bathroom was fairly clean. The staff were generally pleasant and accommodative. The checkout time at 10.00am is ridiculous however. This is unconventional and unfair. The staff allowed some extension but still it should be at least 11.00. Location is great - 5 minutes walk to the train terminal.
Stayed 1 night in Feb 2018

8/10 Good

Abreezy, Houston tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel room was a good size. I've gone to Rome 3 times and this was one of the best. The only thing is that the elevator doesn't go to floor 0 so I had to carry the stroller with all our stuff to the 1st floor to grab the elevator. It's right next to termini station and not too far from the main attractions.
Stayed 3 nights in Jan 2018

8/10 Good

Biswajit

Liked: Cleanliness, staff & service
Good hotel at prime location with friendly staffs!
Hotel is in a prime location, very close to Termini Railway station. Hotel was quite clean and staffs were very friendly and cooperative.
Stayed 3 nights in Dec 2017

10/10 Excellent

Ying Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service
Location is very central and close to Termini. The nice gentleman (Sorry I didn't get him name) at the reception was very kind and obliging. We had to leave very early and he opened the office door so that we could get hot water for our drinks. I would recommend my friends to stay there. The only inconvenience is that you have to lug luggage up some steps before you access the lift.
Stayed 1 night in Oct 2017

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall our stay was very good there was no mention that you had to walk up a flight of stairs with our suitcases to get to the elevator
Stayed 4 nights in Sep 2017

8/10 Good

Leslie

Liked: Cleanliness, staff & service, room comfort
Nice hotel near to Roma Termini Station
The location was good, very near to the Roma Termini. Lots of shops and restaurants around in the vicinty. However, the lift is not located at the exact ground floor, you need to carry your luggage up 2 flights of steps before reaching the lift landing. Air-conditioning is extra (not sure if is due to now being summer). The toilet gets wet/flooded easily as the only floor-trap is in the shower area. Rooms are clean, beds are comfortable and the staff are friendly and helpful. Overall a pleasant experience.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Pay extra for air-con was just not necessary when it's so nosy that window cannot be left open.
Stayed 2 nights in Jun 2017

6/10 Okay

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station
Old rooms, on fourth floor of hotel complex. Toilet seat broken, mould on shower curtain. Staff were friendly, helped with directions as much as they could with the English language barrier. Location was good, close to train station and restaurants, however if you have other choices I would stay elsewhere.

6/10 Okay

David, US

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel close to the train terminal
Great location just two blocks from Rome Termini Train Station. Many choices of restaurants right there on the street. The room is very small. The bathroom and shower are tiny. Two of the four nights there were noisy parties going on down the hall.

4/10 Poor

Nathalie

Disliked: Room comfort
Hotel close to Roma Termini, clean, small...
It was overall an average experience. Even if close to Termini, it was hard to find the hotel especially after a long day and the hotel is not very known in the region... The hotel is in one building with others, very small which makes us wait for the tiny elevator between levels... The breakfast buffet was good, we had a problem in hot water solved after 2 hours which was a bit stressing after a long day I personally do not recommend this hotel for a long stay, one night out of the whole stay is bearable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Location is perfect. Reasonable price! I loved this;)

6/10 Okay

Verified traveller

Good for just a short stay
Pro: good location (5mins walk to train station) Quite a number of restaurant near the hotel Con: Room is very small and hotel looks abit run down

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
My family and I stayed here for 5 nights in a quadruple room. we really enjoyed this hotel. The location was perfect because there were so many restaurants and it was a quick walk to Termini station. Plus you get a nice little breakfast every morning and you can store your luggage after check out. The staff was very nice and helped us with anything we needed. I would definitely stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Travelers, UK

Liked: Property conditions & facilities
Disliked: Staff & service
Pros: Room was good Location is really good One man is really really kind :) Cons: Air Conditioning is PAID: €10 PER Day (it seems free in hotels.com) Breakfast is poor (Eggs, Breads, Juice... thats it) Quite smelly in the reception and breakfast area (when we visited) Some plugs in room doesn't work Overall: if you want AC (you will need it!) go to better hotel with €10 more (per day) Otherwise, room and location was good.

6/10 Okay

Verified traveller

The owner charges extra for air conditioning
The hotel claims to have air conditioning in the description, but the hotel owner asked for 5 euro when we wanted to turn the air conditioner on. This is the first time I've been asked to pay extra to turn on the air-con, even though at last he offered it free of charge after we protested.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible feelings in this hotel
We had a really unhappy stay. Firstly, the door of our room could be shaked by hand which made us feel unsafe. Secondly, the free breakfast is really cheap - only a few of bread and limited boiled eggs - not enough for late guests. Thirdly, and the most important thing is the staff is watching on us all the time when we were having the breakfast. Forthly, their attitudes are really unfriendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Mustafa, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be much better
It was a mistake. No AC, very small cramped room, substandard bathroom, small establishment, noisy rooms...... Great location, not too bad breakfast, free wifi in room. It would be wise to add a few bucks to nightly budget and seek better alternatives in the area

6/10 Okay

Joanne, Singapore

Liked: Cleanliness, staff & service
Stay for one night
One night stay is ok but not suitable for more than that. The breakfast so so. The staff able to speak English and quite helpful. Do have elevator. The shower heater was not hot.

4/10 Poor

Anonymous, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It Was Weird
The location right outside the hotel was okay, but it was really close to everything which was very nice. We could walk everywhere and Termini station was 3 minutes walking away which gets you to the airport. But, the room was small and not very clean. The curtains were dusty and the beds were so hard. The hallway smelled bad, like body odor covered with cologne. The elevator is small so you basically need to use the stairs. You go up two floors to get to the "lobby" which is small and is connected to the hotel restaurant and then the rooms are another two floors above that. Didn't eat there so can't say anything about that. The room was just very outdated, not very nice. Also, we wanted to leave our luggage since our flight was at night and check out was at 10:30 am but all they had for us was leaving our bags on the floor in a hallway next to the restaurant. Overall, wouldn't stay there again but would probably find another hotel in that same area.

6/10 Okay

budget travelle, z

Liked: Staff & service
Decent hotel
Friendly staff n convenient locAtion. Decent hotel for the price.

6/10 Okay

Alfred, Hong Kong

Disliked: Staff & service
Great location, clean, good price
The hotel is v. near train station at metro, so it is a great location for this price. In general, the room is clean and acceptable for this price too.

8/10 Good

Sue crook, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night stop
Used this hotel before catching early morning train... Room small but clean, good shower, staff polite and helpful...good value for money would use again...

6/10 Okay

orlando, ontario canada

very pleasant and helpfull staff
the elevator is very small very clean room but need to have more closet and table no microwave

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Galen, Fort Myers, FL

Liked: Cleanliness, room comfort
Interesting hotel
This was the first hotel on our Europe trip. It is located near the main train station, Termini. Walking to the station, you'll pass streets with quaint shops, outdoor seating, and bakeries. Unfortunately, the block the hotel is on doesn't feel as nice or safe. Still, we never had a problem walking around at night. The hotel itself is a little hard to find. There is no sign outside, only within the courtyard that you'd have to find to get to the hotel. Once you find it, walk up one flight of stairs in order to take the small, 2-person elevator from floor 0 to the lobby. An impersonal man will greet you and inform you of a daily tax (per person) that is to be paid at check-out. You may discover that air conditioning is extra. The room itself was fine. Days were hot, but the nights were cool and we slept fine without A/C. However, the lights were a bit difficult to work. We just had to play with this "key" to get it to work. Be warned that if you book online and your reservation comes with certain perks (like wifi or breakfast), it seemed like the person behind the desk will not give you information pertaining to these perks unless you ask for it.