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Reviews of Hyatt House Bentonville/Rogers

3 out of 5
Hyatt House Bentonville/Rogers
1803 S 52nd St, Rogers, AR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 757 reviews" "
Rating 8 - Good. 180 out of 757 reviews" "
Rating 6 - Okay. 56 out of 757 reviews" "
Rating 4 - Poor. 31 out of 757 reviews" "
Rating 2 - Terrible. 15 out of 757 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and large room. Free breakfast
Stayed 1 night in Apr 2024

6/10 Okay

Oleg

Liked: Cleanliness
Fine
Stayed 1 night in Apr 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan, Raymore

Stayed 5 nights in Mar 2024

10/10 Excellent

gemma

Stayed 1 night in Apr 2024

4/10 Poor

David, Northport

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First, the room was comfortable, the pillows horrible like rocks. I used to stay here often and there was a small bar open at night with some food options (enough to not have to leave the hotel) and now there is a really bad free breakfast only. There is no coffee available in the hotel past late morning and the coffee urn that is out is lukewarm with really stale tasting coffee. I asked about the lukewarm coffee my first day and they said thats just what it is and when i brought up again today on checkout they apologized with really no answer. One shining spot is Alex at the front desk who is a really nice, welcoming and efficient staff member. I wont stay here again on my Bentonville / Rogers monthly business trips.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024

6/10 Okay

Shanna, Cedarville

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Misrepresented. No restaurant. No lounge. No bar. No hot tub. No restaurants in walking distance. I called before booking 2 days before arrival and was told all of these were available so I paid the extra money for this hotel. Upon arrival was told none of these had been available for months because of remodeling and loosing liquor license. Staff non-responsive. Room was big, bed comfortable, - king suite, furniture had tears in upholstery and needs to be replaced, hot breakfast was good, location is good. Overall price way too high for not having amenities advertised. Better hotels on the same block.
Stayed 1 night in Feb 2024

8/10 Good

Courtney, Little Rock

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. The desk chair in the room was pretty worn out and I booked a king room but they gave me a double queen room. Otherwise fine.
Stayed 1 night in Feb 2024

6/10 Okay

Ronnie

Liked: Staff & service
Disliked: Property conditions & facilities
Dated and smelly
Stayed 1 night in Feb 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room it was large and comfortable, Also the location was very convenient to the Convention center and lots of food options.
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Very clean, love the location, and convenient to where our event will be held.
Stayed 1 night in Jan 2024

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

8/10 Good

Monte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

Jesslyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Looked new and the breakfast was great. Great value for a suite.
Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Nice stay. Hotel was conveniently located, clean, and quiet. Would recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Check in and check out was easy. Room was great and very comfortable. Only negative was the hot tub was out of order while we were there. But other than that it was Great!
Stayed 3 nights in Oct 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and nice, hotel was clean, and the location was convenient!
Stayed 1 night in Oct 2023

6/10 Okay

Caleb

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Average Experience; could be better with updates
The hotel needs some updates. It was clean but the room was barren. There was only one mirror in our entire room, in the bathroom. Walls were thin so we could easily hear neighbors. Appreciated the free breakfast offered but quality of breakfast was average. Hotel staff was very friendly and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Stayed 5 nights in Sep 2023

10/10 Excellent

Parminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right off the highway. Less than 2 miles from the AMP, shopping and restaurants. I would stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Stayed 2 nights in Sep 2023

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Grant

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Rally Nice Hotel near Bentonville Attractions.
Stayed 1 night in Sep 2023

4/10 Poor

MADELINE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor mgt. Dirty bathroom floor. I understand not servicing the room everyday but at least replenish the room ie towels coffee creamer etc
Stayed 3 nights in Sep 2023

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and updated, but they do not have housekeeping services clean your room every day. Regarding condition of the room, one lampshade was very badly damaged, and the towels had holes in them. But the front desk staff, lobby, and breakfast were all great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Julie W

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Lots of space ,clean and convenient. Only disappointment food was cold in restaurants did not have a efficient way to keep hot. Selection was great. Just need to be served hot.
Stayed 2 nights in Aug 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Lance

Stayed 1 night in Aug 2023

8/10 Good

Miranda

Stayed 1 night in Aug 2023

8/10 Good

James, Harrison

Travelled with family
Liked: Cleanliness, staff & service, amenities
In need of major renovation
Stayed 1 night in Aug 2023

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Susan

Stayed 1 night in Aug 2023

10/10 Excellent

Wanda, Holiday Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower curtain wasn't long enough to stop the water from going on the floor when you took a shower !
Stayed 1 night in Aug 2023

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities
Very comfortable and quiet
Stayed 2 nights in Jul 2023

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property and room. Other than checking an and out didn’t have much need for the staff. I did need to get a room key during the night audit shift but was unable to find the employee. Other than that the stay was perfect.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2023