The maid did NOT clean our room on Saturday, January 22nd. My roommate had to ask for clean towels. I will Not stay there again. Front desk staff was nice, but I didn't appreciate being charged an additional $11.90 for something I don't even understand. I had already paid for the two days in full before arriving. Can someone please expkain where I understand the additional charge, Thank you. I do like that the hotel was across the street from the ocean.