Title: Hayat Alriyadh Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=46263256&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hayat Alriyadh Hotel Travelers gather around the welcoming lobby fireplace after exploring nearby attractions, then enjoy satisfying meals and a workout in the well-equipped gym. ## Photo gallery for Hayat Alriyadh Hotel ![In-room safe, desk, blackout curtains, soundproofing - Hayat Alriyadh Hotel (Riyadh)](https://images.trvl-media.com/lodging/47000000/46270000/46263300/46263256/3624b9c3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - Hayat Alriyadh Hotel (Riyadh)](https://images.trvl-media.com/lodging/47000000/46270000/46263300/46263256/05d09ba0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hayat Alriyadh Hotel (Riyadh)](https://images.trvl-media.com/lodging/47000000/46270000/46263300/46263256/7cc19a75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room | In-room safe, desk, blackout curtains, soundproofing - Hayat Alriyadh Hotel (Riyadh)](https://images.trvl-media.com/lodging/47000000/46270000/46263300/46263256/1a8239f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Hayat Alriyadh Hotel (Riyadh)](https://images.trvl-media.com/lodging/47000000/46270000/46263300/46263256/e8d2ecae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from the National Museum of Saudi Arabia, Hayat Alriyadh Hotel offers a complimentary daily manager's reception. Enjoy a cozy lobby fireplace, a full-service restaurant serving all meals, and a refreshing indoor pool for relaxation. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=46263256&PinnedHotelID=46263256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=46263256&PinnedHotelID=46263256&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=46263256&PinnedHotelID=46263256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=46263256&PinnedHotelID=46263256&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=46263256&PinnedHotelID=46263256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=46263256&PinnedHotelID=46263256&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=46263256&PinnedHotelID=46263256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=46263256&PinnedHotelID=46263256&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/47000000/46270000/46263300/46263256/9b87183f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds LCD TV Blackout curtains Ceiling fan - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/47000000/46270000/46263300/46263256/e40cd007.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds LCD TV Blackout curtains Ceiling fan - 323 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Executive Suite ![Executive Suite | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/47000000/46270000/46263300/46263256/8babbdc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds LCD TV 2 bedrooms Blackout curtains - 646 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Large Single Beds ## You may also like Ad ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/14000000/13310000/13307800/13307717/cf13f008.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Riyadh Palace by IHG Al Murabba - 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Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 217 reviews £70 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Riyadh-Hotels-Aloft-Riyadh.h15873305.Hotel-Information?chkin=2025-12-29&chkout=2025-12-30&rm1=a2®ionId=3051&destination=Riyadh&destType=MARKET&latLong=24.713553,46.675297&searchId=ec1b49b9-23e2-41f0-b032-8212c9ed124a&top_cur=GBP) Ad ![Coffee shop](https://images.trvl-media.com/lodging/9000000/8460000/8458700/8458622/3c6e4fc9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Riyadh - Al Muroj Business Gate Al Muruj - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 206 reviews £108 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Riyadh-Hotels-DoubleTree-By-Hilton-Hotel-Riyadh-Al-Muroj-Business-Gate.h8458622.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=3051&destination=Riyadh&destType=MARKET&latLong=24.713553,46.675297&searchId=ec1b49b9-23e2-41f0-b032-8212c9ed124a&top_cur=GBP) Ad ![Deluxe Suite | Blackout curtains, free WiFi](https://images.trvl-media.com/lodging/123000000/122570000/122567600/122567505/c9225cc3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lamar Park for serviced apartments Al Yarmouk - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRiyadh-Hotels-Hayat-Alriyadh-Hotel.h46263256.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRiyadh-Hotels-Hayat-Alriyadh-Hotel.h46263256.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.66016%2C46.70967&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CfSE775iWfFrc7vfS8MFgX1zt_g=) Abdulaziz Musaed Bin Jalawi Street, Riyadh, Riyadh, 2245 #### What's nearby - Al-Mubarak Hospital \- 6 min walk \- 0.4 miles - Ministry of Interior \- 2 min drive \- 1.3 miles - King Abdulaziz Historical Center \- 2 min drive \- 1.1 miles - Al Watan Park \- 2 min drive \- 1.1 miles - King Faisal Conference Hall \- 2 min drive \- 1.5 miles #### Getting around - Riyadh Station - 11 min drive - Riyadh (RUH-King Khaled Intl.) - 43 min drive #### Restaurants - ‪كبدة أبو شنب - ‬8 min walk - ‪AlBaik - ‬4 min walk - ‪The Coffee Bean & Tea Leaf | ذا كوفي بين اند تي ليف - ‬7 min walk - ‪KFC - ‬8 min walk - ‪The Lunch Box - ‬3 min walk ## About this property ### Hayat Alriyadh Hotel Hotel near National Museum of Saudi Arabia Located close to Ministry of Interior and Al Batha Market, Hayat Alriyadh Hotel provides a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a gym. Additional perks include: - An indoor pool - Free self-parking - A round-trip airport shuttle (surcharge), coffee/tea in reception and a reception hall - Luggage storage, concierge services and a water dispenser Room features All 78 rooms include comforts, such as heated floors and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Heating and ceiling fans - Baths, bidets and free toiletries - 50-inch LCD TVs with cable channels - Heated floors, a personal chef and coffee/tea makers ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/77000000/76920000/76914000/76913920/338e9a95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hayat Al Riyadh Washam Hotel Al Murabba - Pool - Free Wi-Fi - Restaurant - Air-conditioning 5.2 17 reviews £78 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=76913920&PinnedHotelID=76913920&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/102000000/101110000/101102100/101102042/94b10618.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seiba Hotel-Riyadh Al Malaz - Parking included - Free Wi-Fi - Air-conditioning - Business services 8.0 Very good 10 reviews £65 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=101102042&PinnedHotelID=101102042&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/6000000/5410000/5407300/5407286/1a0fddb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dabab Hotel by Warwick As Sulimaniyah - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Things to do - Gym - Indoor pool - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Shared refrigerator - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Computer station - Conference centre - Meeting room ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Braille/raised signage - Handrails in hallways - Handrails in stairways - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - Ballroom - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub - Bidet - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LCD TV with cable channels ### Food and drink - Chef service - Coffee/tea maker - Free bottled water - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Electrical adapters - Heated floor - Heating - Iron/ironing board - Laptop-compatible safe - Laundry detergent - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 12:30 PM Early check-in subject to availability Early check-in fee: SAR 150 Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: SAR 150 (one-way) - Airport shuttle fee per child: SAR 60 (one-way) - Early check-in fee: SAR 150 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 10006604 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Couples wishing to share a room must provide proof of marriage The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hayat Alriyadh Hotel Hotel Hayat Alriyadh Hotel Riyadh Hayat Alriyadh Hotel Hotel Riyadh ## Frequently asked questions ### Does Hayat Alriyadh Hotel have a pool? ### Is Hayat Alriyadh Hotel pet-friendly? ### How much is parking at Hayat Alriyadh Hotel? ### What time is check-in at Hayat Alriyadh Hotel? ### What time is check-out at Hayat Alriyadh Hotel? ### Does Hayat Alriyadh Hotel provide a shuttle to the airport? ### Where is Hayat Alriyadh Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hayat Alriyadh Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.2 Amenities ### 7.4 Staff & service ### 6.8 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 37 8 - Good 34 6 - Okay 16 4 - Poor 10 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Carlos 13 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and decent facilities. Reception area and cafe, are great. ##### Carlos Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### otto 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort people are very friendly and service is good. even worthy than the cost. ##### otto Stayed 4 nights in Sep 2024 ### 4/10 Poor #### Verified traveller 20 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The door man was on the phone instead of helping with luggage Receptionist nice but poor English Room was big but water running out the shower in huge amount, also the shower was not in a good technical condition. Breakfast was good, big choice and the guy there was extremely watching after all food is being filled up The area is not nice ##### Verified traveller Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Hazem 9 Dec 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service \- I stayed for 7 nights the info during booking was breakfast for one person they charged me for 2 persons Breakfast. -The internet connection is not good. -The room is not isolated I stayed in a room with city view all cars sounds were as you sleep in the street. - The breakfast is very good - Room service is good and cheap ##### Hazem Stayed 7 nights in Dec 2023 ### 8/10 Good #### Verified traveller 17 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort on arrival the reception lady could not find my reservation after several trials she could found it, then she gave me a room that was not ready :) i get down again to change it. The internet was very good The breakfast was good hotel clean and staff friendlly ##### Verified traveller Stayed 4 nights in Oct 2023 ### 6/10 Okay #### Ian 21 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Bad and Ugly The room was a good size, the bed very good as were the pillows. The bathroom sub standard with the size so small I landed up scratching my back on a shelf sharp corner twice. The breakfast was so poor I did not go to the room again after day one, extremely bad, nothing looked appetising so stayed away. Food not labeled so you could not identify it. ##### Ian Stayed 13 nights in Jan 2024 ### 6/10 Okay #### Verified traveller 9 Nov 2024 #### Spacious rooms&hotel fell short to meet expections The two rooms we got were connected and spacious, but a bit outdated. The TV wasn’t a smart one and the screen was blurry. Also, the CNN English Channel that I needed to watch had no volume working. The bathroom was too small and the shower didn’t have a glass door all the way. Water splashed everywhere when we showered because of that. The rooms were noisy and overlooked a major construction site that will take a while to finish and that starts work very early even on Saturday. Breakfast was about quantity versus quality and can definitely be improved. The lady who checked us in was very nice though. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Corey 12 Oct 2023 Disliked: Staff & service #### Non existant WiFi I selected this 3 star because of location and the fact it included WiFi. The WiFi didn’t work. I had to change room to where it would be better. It still wasn’t possible to connect in the new room. I had to conduct an interview in the lobby which wasn’t ideal as it was a distracting environment. I also had to use my mobile roaming data and afraid of the bill. The bell boys were very helpful. The reception staff did not speak English (we managed with the bell boys who translated). It felt like the receptionists didn’t care. Lastly I needed to have laundry washed. I was charged about 20% more than what was quoted on the price list in my room. ##### Corey Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### Claire 13 Dec 2025 Disliked: Cleanliness, property conditions & facilities We were disappointed in the service we received while staying. We received one towel for two people, when we asked for more towels the staff made it seem like a difficult task. They asked why we needed more towels and then finally agreed to bring more, the provided one towel again and insisted we return the towel we had! We asked for more water to make our coffee provided in the room and had to call twice. They refused us fresh mugs for the coffee when we stayed two days. When showering the shower flooded the bathroom due to poor draining. We would have requested a new room however due to the response to our other requests we didn’t even bother to ask. We won’t book again. ##### Claire Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### David 8 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing place! ##### David Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Verified traveller 14 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff is so rude and dont bother for the guest at all, totally ridiculous and rude receptionist ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Reham 28 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was the best stay I have had. The room was clean and the service was good. ##### Reham Stayed 1 night in Jan 2023 ### 6/10 Okay #### Tariq 28 May 2024 Disliked: Amenities, property conditions & facilities average hotel ##### Tariq Stayed 3 nights in May 2024 ### 10/10 Excellent #### Ahmad 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly ##### Ahmad Stayed 3 nights in Oct 2024 ### 8/10 Good #### SUPHALEUK 4 Jan 2025 Liked: Amenities Good ##### SUPHALEUK Stayed 5 nights in Dec 2024 ### 4/10 Poor #### Kevin 30 Nov 2024 Liked: Cleanliness The hotel caters for mainly local people. The restaurant was not open the gym was a joke breakfast was in the main foyer area on low tables but did have a reasonable choice of food. Will not be booking again ##### Kevin Stayed 13 nights in Nov 2024 ### 10/10 Excellent #### Ali 29 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### Ali Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Danah 21 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best if staff can be good in English and inprove way pf communication ##### Danah Stayed 2 nights in Aug 2022 ### 4/10 Poor #### Khaled 13 Sept 2024 Disliked: Staff & service, amenities, property conditions & facilities Property staff is useless. Breakfast area is small and not clean at all. Room service is almost dosent exist ##### Khaled Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Timothy 5 Dec 2023 Disliked: Cleanliness, amenities, property conditions & facilities Never again - had headache entire time for hotel smelling like an ashtray! ##### Timothy Stayed 1 night in Dec 2023 ### 4/10 Poor #### Qusai 19 Mar 2023 Disliked: Staff & service The value not equal the price, they need to work on the break fast quality, make sure they clean the room on daily basis, and finally train the staff on respect guests time. ##### Qusai ### 4/10 Poor #### zaffar 12 Oct 2023 Liked: Cleanliness Disliked: Staff & service Clean and spacious property. Courteous support staff. Poor frontdesk staff. Did not understand language and had no knowledge the property was booked through Expedia and about room upgrade or courtesy beverage, etc. We vacated room a night early as this was extremely poor service compared to the earlier VIP access hotels I have booked. Now having read the other reviews, I demand the VIP access be withdrawn for this property as well as refund my 1 night charges ##### zaffar Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### Verified traveller 18 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall a very bad experience. I don’t even know where to begin. The problems we faced were minor, but the main issue was the plain rude staff and atrocious service that made everything worse. Our booking had been messed up and we were given the wrong room, accompanied by eyerolls from check in staff and lack of any effort to even explain the situation to us or apologise. We were given the wrong room and then told to change rooms the following day. We said we wanted to keep the room we were given as changing would be an extra hassle, only to find out the shower was flooding. We finally were able to speak with the manager after trying to speak to reception staff who were clearly not interested in assisting us and explained the room and shower situation. Manager said shower will be fixed and that all the inconvenience will be made up to us. He also said he would call us back, but never did. Shower wasn’t fixed and the room wasn’t even cleaned, no compensation or apologies. We were offered another room that had a strong cigarette smell. It was either one with a flooded shower or one that was stinking of cigarettes. No matter what we asked or said, we were treated like we were the problem. We spent a majority of our short stay waiting at reception for issues to be resolved or someone to even speak to us. Cannot recommend this hotel whatsoever. ##### Verified traveller Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Anastasiia 15 Dec 2024 Liked: Cleanliness, staff & service Disliked: Room comfort Начну с того, что название отеля не имеет никакого отношения к мировой сети отелей. Интерьер неплохой, в стиле отелей для командированных. Из несомненных плюсов - близость к метро. Номер большой, в целом чистый, но порядком уставший - в санузле разбито зеркало, герметик нанесён кое-как, вода из душевой кабины заливает весь пол в санузле. Отдельное зло - connected rooms. Если вам не повезло остановиться в такой комнате, то будете слышать абсолютно всё, что делают гости из соседней комнаты. Завтраки очень разнообразные - на любой вкус и диету ##### Anastasiia Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Armando 18 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención del personal del hotel! ##### Armando Stayed 4 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Family-Friendly Hotels in Berlin](https://www.expedia.co.uk/Berlin-Hotels-Family-Friendly-Hotel.0-0-d179892-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Holiday Inn Riyadh - Meydan by IHG](https://www.expedia.co.uk/Riyadh-Hotels-Holiday-Inn-Riyadh-Meydan.h5295257.Hotel-Information) > > [The Lord Street Hotel, BW Signature Collection](https://www.expedia.co.uk/Liverpool-Hotels-The-Lord-Street-Hotel.h25184341.Hotel-Information) > > [Caravan Parks Stratford-upon-Avon](https://www.expedia.co.uk/Stratford-Upon-Avon-Caravan-Parks.d5703-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotel Express Newcastle Gateshead](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Hotel-Express-Newcastle-Gateshead.h33341994.Hotel-Information) > > [Novotel Riyadh Al Anoud](https://www.expedia.co.uk/Riyadh-Hotels-Novotel-Riyadh-Al-Anoud.h2232437.Hotel-Information) > > [DoubleTree by Hilton Riyadh Financial District](https://www.expedia.co.uk/Riyadh-Hotels-DoubleTree-By-Hilton-Riyadh-Financial-District-HotelSuites.h59831624.Hotel-Information) > > [Hotels in Billericay](https://www.expedia.co.uk/Billericay-Hotels.d6262621.Travel-Guide-Hotels) > > [Cynthiana Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Cynthiana-Beach-Hotel.h1897603.Hotel-Information) > > [Hotels in Dublin](https://www.expedia.co.uk/Dublin-Hotels.d178256.Travel-Guide-Hotels) > > [Villa D'artiste Dar Jmel](https://www.expedia.co.uk/Marrakech-Hotels-Villa-Dartiste-Dar-Jmel.h42695726.Hotel-Information) > > [Crowne Plaza Riyadh RDC Hotel & Convention by IHG](https://www.expedia.co.uk/Riyadh-Hotels-Crowne-Plaza-Riyadh-RDC-Hotel-Convention.h8328717.Hotel-Information) > > [Four Seasons Hotel Riyadh](https://www.expedia.co.uk/Riyadh-Hotels-Four-Seasons-Hotel-Riyadh.h907151.Hotel-Information) > > [Fairmont Riyadh](https://www.expedia.co.uk/Riyadh-Hotels-Fairmont-Riyadh.h30623690.Hotel-Information) > > [Hilton Riyadh Hotel & Residences](https://www.expedia.co.uk/Riyadh-Hotels-Hilton-Riyadh-Hotel-Residences.h19423594.Hotel-Information) > > [The Blue Bell Inn](https://www.expedia.co.uk/Cornhill-On-Tweed-Hotels-The-Blue-Bell-Inn.h5706432.Hotel-Information) > > [Spa Hotels in Conwy](https://www.expedia.co.uk/Conwy-Hotels-Spa-Hotels.0-0-d5619-tSpaHotels.Travel-Guide-Filter-Hotels) > > [htop Olympic](https://www.expedia.co.uk/Calella-Hotels-Htop-Olympic.h917320.Hotel-Information) > > [Hilton Garden Inn Riyadh Financial District](https://www.expedia.co.uk/Riyadh-Hotels-Hilton-Garden-Inn-Riyadh-Financial-District.h59831625.Hotel-Information) > > [Braira Qurtubah Riyadh](https://www.expedia.co.uk/Riyadh-Hotels-Braira-Qurtubah-Riyadh.h21354974.Hotel-Information) ### Flights > [Flights from Gatwick (LGW) to Jeddah (JED)](https://www.expedia.co.uk/lp/flights/lgw/jed/london-to-jeddah) > > [Flights from Southampton (SOU) to Sommacampagna (VRN)](https://www.expedia.co.uk/lp/flights/sou/vrn/southampton-to-verona) ### Cars ### Activities ### Packages > [Dublin Holidays](https://www.expedia.co.uk/Dublin.d178256.Holidays-City-Breaks) > > [San Sebastián Holidays](https://www.expedia.co.uk/San-Sebastian.d6084360.Holidays-City-Breaks) ---