Río Arriba Poniente Holidays from £1,066

The staff here were very friendly and helping whenever needed. Best part is how close it is to San Juan. The neighborhood it's in can be sketch for some people, but try to believe me, you are good. The condition of the room could've been better. Spots on the couch, unkept rug, floor tiles lifting, ceiling peeling. None of it was eggrecious to a point we didn't feel comfortable, but more so details missed that can be improved. You also don't have a view out to anytign but an empty lot with graffiti on an abandoned building. BUT if you're looking for somewhere to simply sleep and change clothes, this is perfect. Lol honestly it's a very ok, 3/5, 5-6/10 place. You'll only be disappointed thinking you're staying at a Marriott. BRING YOUR OWN WASH CLOTHS AND TOWELS. Lol they run out fast.

The spa is actually across the street and not in the building, the staff are lovely! I didn’t have a wash cloth my first night but who is washing with rags anyway? Other than that, no complaints.

We loved the location. We had an ocean front room and could walk across the street to the beach or 5 min down the street to restaurants. Centrally located for quick trips to the rainforest and old San Juan. We LOVED both restaurants.

The noise is unbearable. We were on the third floor and had small windows connected a metal stairway that is so loud and it was like they were having a party up on the roof all night. We had to be up at 1am to catch a flight and couldn’t sleep at all. Between the paper thin walls where we hear everything the other rooms in our hall were doing and the loud party, we couldn’t sleep. At $500 a night this was unacceptable. The place is clean and comfortable, but you can’t relax at night with all the noise.

The pool and upstairs lounge area was great, but the rooms did not match the cost. They need to replace several fixtures in the bedroom but the balcony view was nice this felt like a 3-star but charged 4 star prices.