"The room was clean, and the pre-booking system for the spa facilities was very convenient and well organised.
However, the staff could have been friendlier and more welcoming. The biggest disappointment was the Wi-Fi. It was extremely difficult to connect, which made the internet service very frustrating to use.
Overall, the stay was pleasant, but the Wi-Fi issue definitely needs improvement."
"We loved our stay here. The room was large and comfortable with air conditioning. The bathtub and shower combination was a bit awkward as it was very narrow and had a large window next it. Customer service was great."
"We had a wonderful stay at this hotel! Everything was perfect, from the warm welcome to the comfortable and clean rooms. The staff were very friendly, helpful, and attentive, making us feel welcome throughout our stay. The atmosphere was lovely, and everything was well taken care of. We truly enjoyed our time here and would happily recommend this hotel to anyone looking for a relaxing and pleasant stay. We would definitely love to come back! 😊"
Grand Palace Hotel – Small Luxury Hotels of the World
8/10 Good
"Very charming hotel in a good central location with good service. Room was a bit small and temperature a little hard to manage but otherwise, very good."