Title: ibis Sertaozinho Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ibis Sertaozinho Travelers can stay connected with free in-room WiFi at ibis Sertaozinho while exploring nearby on rental bikes or unwinding with a drink at the on-site bar ## Photo gallery for ibis Sertaozinho ![LCD TV - ibis Sertaozinho (Sertaozinho)](https://images.trvl-media.com/lodging/6000000/5640000/5637500/5637473/w4032h3006x0y9-b43dd4e1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing - ibis Sertaozinho (Sertaozinho)](https://images.trvl-media.com/lodging/6000000/5640000/5637500/5637473/0c7b6ddc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - ibis Sertaozinho (Sertaozinho)](https://images.trvl-media.com/lodging/6000000/5640000/5637500/5637473/w7558h4824x0y0-06424e19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - ibis Sertaozinho (Sertaozinho)](https://images.trvl-media.com/lodging/6000000/5640000/5637500/5637473/e8a87dd5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (BRL 42 per person) - ibis Sertaozinho (Sertaozinho)](https://images.trvl-media.com/lodging/6000000/5640000/5637500/5637473/608cdbce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ibis Sertaozinho offers modern comfort and practical amenities for busy travelers. Enjoy free in-room WiFi, convenient dry cleaning, an on-site business center, and a bar to unwind after meetings or sightseeing. ## Reviews 8.2 Very good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Business services £31 includes taxes & fees 12 Feb - 13 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=5637473&PinnedHotelID=5637473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=5637473&PinnedHotelID=5637473&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=5637473&PinnedHotelID=5637473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=5637473&PinnedHotelID=5637473&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=5637473&PinnedHotelID=5637473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=5637473&PinnedHotelID=5637473&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=5637473&PinnedHotelID=5637473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=5637473&PinnedHotelID=5637473&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Standard Room, Multiple Beds ![Standard Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5640000/5637500/5637473/0c7b6ddc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom Minibar - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5640000/5637500/5637473/522dcab5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.0 Very good 5 reviews ### Highlights Soundproofed Air conditioning LCD TV Eco-friendly toiletries Hairdryer Private bathroom Minibar Eco-friendly cleaning supplies - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, 2 Single Beds ![Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5640000/5637500/5637473/571a45cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom Minibar - 1 bedroom - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRibeirao-Preto-Hotels-Ibis-Sertaozinho.h5637473.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRibeirao-Preto-Hotels-Ibis-Sertaozinho.h5637473.Hotel-Information) ## About the area Sertaozinho is home to ibis Sertaozinho. The area's natural beauty can be seen at Lagoa do Parque da Cidade and Gustavo Simioni Ecological Park, while Professor Olympia Faria Aguiar Adami Municipal Theater and Coffee Museum are cultural highlights. Magic Gardens and Japanese Garden are also worth visiting. [Visit our Sertaozinho travel guide](https://www.expedia.co.uk/Sertaozinho.dx6146456) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.14720%2C-47.99157&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qdT-9aGDUfVJjB9QWmzBFwDSbrk=) Rua Fioravante Sicchieri 100, Esquina Com Jordao Borghetti, Sertaozinho, SP, 14170-690 ### What's nearby - Frederico Dalmasco Municipal Stadium 5 min walk \- 0.3 miles - Professor Olympia Faria Aguiar Adami Municipal Theater 10 min walk \- 0.5 miles - Immigration Museum 14 min walk \- 0.8 miles - 21st of April Square 14 min walk \- 0.8 miles - Hospital São Francisco - unidade Netto Campello 16 min walk \- 0.9 miles ### Getting around - Ribeirao Preto (RAO) 45 min drive ### Restaurants - Cantina da Amélia 11 min walk - Chopão & Cia 15 min walk - Chicken-in 10 min walk - Romulu's Restaurante 13 min walk - Casarão Churrascaria 8 min walk ## About this property ### ibis Sertaozinho Property highlights At ibis Sertaozinho, you can look forward to dry cleaning/laundry services, a bar and a business centre. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Buffet breakfast (surcharge), bike hire and an electric car charging station - A front desk safe, a lift and a porter/bellboy Room features All 119 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LCD TVs with premium channels - Daily housekeeping, desks and phones ## Similar properties ![Deluxe Double Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308786/463175ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Hotel Sertãozinho Sertaozinho - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 159 reviews £56 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=4308786&PinnedHotelID=4308786&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18390000/18382100/18382014/f62e6e77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Sertaozinho Sertaozinho - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 7.8 Good 235 reviews £26 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=18382014&PinnedHotelID=18382014&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34900000/34891500/34891433/310740ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Soldera Inn Sertaozinho - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=34891433&PinnedHotelID=34891433&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117060000/117057000/117056952/a8d37770.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estancia Santa Amelia Jaboticabal - Pool - Breakfast included - Pet-friendly - Kids’ pool 8.6 Excellent 38 reviews £24 includes taxes & fees 12 Feb - 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Breakfast included - Free Wi-Fi - Laundry room - 24/7 front desk 9.0 Wonderful 12 reviews £25 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=117466454&PinnedHotelID=117466454&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily to-go breakfast (BRL 35 per person)](https://images.trvl-media.com/lodging/5000000/4950000/4944700/4944626/eec3c284.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Jaboticabal Jaboticabal - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 197 reviews £38 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=4944626&PinnedHotelID=4944626&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/116000000/115010000/115006500/115006499/b62fd6a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JD Hotel cravinhos Cravinhos - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 11 reviews £45 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=115006499&PinnedHotelID=115006499&HadPinnedHotel=true®ionId=-1&adults=2) ![Room service – dining](https://images.trvl-media.com/lodging/14000000/13170000/13162000/13161939/6e0a9d47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JR Hotel Centro - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 357 reviews £38 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=13161939&PinnedHotelID=13161939&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=5637473&PinnedHotelID=5637473&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5637473,4308786,18382014,34891433,117056952) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free self parking on site - Limited on-site self parking ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; BRL 42 for adults and BRL 34 for children - A bar/lounge ### Things to do - Bicycle rentals ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 100% renewable energy - 7 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 50 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 42 for adults and from BRL 34 for children - Pet fee: BRL 50 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash This property uses solar energy, plus a grey water recycling system This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as ibis Sertaozinho Hotel ibis Sertaozinho Hotel ibis Sertaozinho Sertaozinho ibis Sertaozinho Hotel Sertaozinho ## Frequently asked questions ### Is ibis Sertaozinho pet-friendly? ### How much does it cost to stay at ibis Sertaozinho? ### How much is parking at ibis Sertaozinho? ### What time is check-in at ibis Sertaozinho? ### What time is check-out at ibis Sertaozinho? ### Where is ibis Sertaozinho located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ibis Sertaozinho Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.4 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 66 8 - Good 62 6 - Okay 26 4 - Poor 6 2 - Terrible 9 ## Reviews ### 8/10 Good #### Ali 18 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities quite ##### Ali Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### vandeilson 21 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Legal ##### vandeilson Stayed 1 night in Sep 2022 ### 8/10 Good #### Lucas Eduardo 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Acabei não usando nem o estacionamento, e também não tomei café ##### Lucas Eduardo Stayed 2 nights in Oct 2025 ### 8/10 Good #### Waldemir 28 Apr 2025 Liked: Staff & service, property conditions & facilities, room comfort Acredito que deva ser considerado uma revisão no formato da abertura das portas dos apartamentos. Tive que descer 3 vezes para pedir ajuda a recepcionista pois a porta do meu quarto não abria corretamente. Outro ponto relevante é a revisão da água quente do chuveiro. O apto 451 praticamente só saia água morna e não quente. Eu sou bem alérgico a ácaros e senti um forte cheiro de poeira nos travesseiros e acabou atacando minha alergia. ##### Waldemir Stayed 1 night in Apr 2025 ### 6/10 Okay #### Talita 27 Apr 2025 Liked: Staff & service, amenities Disliked: Cleanliness O quarto tinha mal cheiro, parecido quando estofado molha e fica com cheiro semelhante a urina. Quarto muito caro para estar nessas condições. ##### Talita Stayed 1 night in Apr 2025 ### 6/10 Okay #### Alessandra 27 Feb 2025 Liked: Cleanliness Disliked: Room comfort #### Hotel Ibis Sertãozinho Quarto 651 O hotel é razoável. O quarto em que fiquei 651 precisa de melhorias urgentes. As paredes então deterioradas, com rachaduras, marcas de infiltrações, falta pintura e os móveis também precisam ser trocados pois já estão bem velhos. No geral o hotel cobra uma diária caríssima pra oferecer um quarto neste estado... existem outros hotéis ao redor que tem um preço mais acessível e com melhores condições. Ponto positivo para o café da manhã que foi super completo e variado. ##### Alessandra Stayed 1 night in Feb 2025 ### 6/10 Okay #### Alessandra 26 Feb 2025 Liked: Cleanliness Disliked: Property conditions & facilities #### Hotel Ibis Sertãozinho O hotel é razoável. No primeiro dia o quarto em que fiquei 651 precisa de melhorias urgentes. As paredes então deterioradas, com rachaduras, marcas de infiltrações, falta pintura e os móveis também precisam ser trocados pois já estão bem velhos. No geral o hotel cobra uma diária caríssima pra oferecer um quarto neste estado... existem outros hotéis ao redor que tem um preço mais acessível e com melhores condições. Ponto positivo para o café da manhã que foi super completo e variado. No segundo dia eu pedi pra trocar de quarto, me colocaram no 763, achei bem mediano também, precisando de melhorias na pintura. Troca de toalhas e lençóis que estavam já encardidos pelo tempo de uso. A limpeza estava ok. O wi-fi funcionando perfeitamente e a TV com poucas opções de canais, mas funcionando. O estacionamento é bem amplo e não precisa de reserva. ##### Alessandra Stayed 1 night in Feb 2025 ### 6/10 Okay #### Marino A 27 Nov 2024 Liked: Property conditions & facilities, room comfort Bom ##### Marino A Stayed 1 night in Nov 2024 ### 6/10 Okay #### Daniela 17 Nov 2024 Disliked: Staff & service #### Lentidão de atendimento Quarto estava sujo nas parede com marca de catarro, recepção muito lenta, somos hóspede da rede, vcs deviam ter um sistema integrado onde tenha cadastro do hóspede, funcionários muito lento, uma rede desse tamanho já deveria ter um banco de dados dos clientes, fazer ficar mais de uma hora na fila pra fazer checkin é um absurdo ##### Daniela Stayed 1 night in Nov 2024 ### 4/10 Poor #### Emanuelly 4 Nov 2024 Disliked: Staff & service, property conditions & facilities Muita demora no atendimento, somente 1 funcionária disponível para check-in, várias pessoas aguardando conseguir fazer check-in, funcionária não informa que tem que pegar coberta no balcão, depois que subi pro app tive que descer de novo pra pegar coberta. ##### Emanuelly Stayed 1 night in Oct 2024 ### 10/10 Excellent #### LIRIANE 15 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom Tudo certo ##### LIRIANE Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Helbert 3 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hospedagem horrivel! Uma estadia totalmente horrivel. O banheiro estava completamente sujo, a pia entupida e o quarto aparentava que havia passado por uma "limpeza" bem basica e rápida. O atendimento da recepção foi horrivel e desorganizado. ##### Helbert Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Eder 31 Aug 2024 Liked: Room comfort Disliked: Cleanliness #### Decepcionado Café da manhã decepcionante Não tem o padrão IBIS Simplesmente horrível ##### Eder Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Maura L DE M 21 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DECEPCIONANTE Péssimo atendimento. Funcionários desatenciosos, mal educados. Queriam nos cobrar a estadia, sendo que já havíamos pago. Colchão velho, causou dor nas costas. Lençol manchado de sangue. Inadmissível, mas não trocam as roupas. Sem toalha no quarto, nem tapetinho. Tivemos que buscar na recepção, que não atendeu o telefone (9 e celular)porque estavam no horário de "janta". Pedi para trocar os lençóis e tivemos que sair do quarto (norma do hotel, disseram). Quisemos que deixassem a porta aberta, mas a trava estava quebrada, por norma dos bombeiros.Quando uma funcionária da noite nos disse que se quiséssemos, poderíamos ir embora, mas o hotel não devolveria o dinheiro. Isso pode? Absurdo se dirigir a nós neste tom.Ainda nos intimidou quando reclamamos da má recepção, ela disse que iria ver na câmera, duvidando do que eu disse que não tinha niguém na portaria quando chegamos. Foi uma sucessão de acontecimentos desagradáveis. NÃO RECOMENDO A NINGUÉM se hospedar neste hotel. Existem outros melhores, com certeza. O gerente deveria pensar em admitir funcionários com educação, e trocar os lençóis. Sabe-se lá quantas vezes isso aconteceu. ##### Maura L DE M Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Victória 9 Jun 2024 Liked: Staff & service Disliked: Cleanliness, room comfort Tudo dentro do esperado, atendimento bom e receptivo, café da manhã bom e variado. Porém, no quesito acomodação, tivemos problemas. O colchão já passou do fim de sua vida útil, tendo dois afundamentos no lugar de deitar do casal. Resultou em noites mal dormidas e muita dor nas costas. Roupa de cama manchada e encardida, com aspecto de suja. ##### Victória Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Carlos 2 Oct 2023 Ótima localização, fácil acesso! Atendimento excelente! ##### Carlos Stayed 1 night in Sep 2023 ### 6/10 Okay #### Claudia C 17 Jul 2023 Liked: Cleanliness Disliked: Staff & service, room comfort #### Sugestão de atendimento no hotel Ao chegar no Hotel, a recepcionista fez uma confusão na reserva. Que tinha que pagar um valor, sendo que já tinha fechado com vocês. iA gerar um código no cartão. Enfim, depois de grande exaustão, peguei meu cartão para pagar , pq chegamos cansados, queríamos descansar. Ela disse que não era nosso cartão e sim de um cartão virtual. Achamos super desnecessária essa informação. Para os hóspedes não importa a forma. Entre Hotels e Ibis, e sim o ok para nós hospedarmos. Causou um grande estresse. O café da manhã é excelente. Os quartos poderiam ser melhor conservados. No banheiro ser colocado um suporte para shampoo. Antes de acomodar um hóspede ver o que precisa de manutenção. A saboneteira estava caída. ##### Claudia C Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Vladimir 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito Bom Hospedagem muito boa. ##### Vladimir Stayed 1 night in Jun 2023 ### 8/10 Good #### Walter L 25 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bom atendimento, café da manhã poderia ter mais produtos naturais e fácil acesso. ##### Walter L Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Rubens 15 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Conforto e confiança na hospedagem Muito bom, apenas não possuem restaurante para servir almoço e jantar, apenas algumas opções de prato pronto para esquentar no micro-ondas. ##### Rubens Stayed 2 nights in Dec 2022 ### 4/10 Poor #### Verified traveller 6 Jul 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### Não recomendo Péssimo hotel. Muito barulho do quarto ao lado, sem toalha de rosto. Recepicao não foi simpático. Não recomendo. Pelo valor poderia ser melhor. ##### Verified traveller Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Verified traveller 2 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Melhor custo beneficio da regiao Nunca fico decepcionado com o Ibis Sertaozinho, preço justo, quartos limpos, atendimento super educado, sem duvidas o melhor da regiao ##### Verified traveller Stayed 1 night in May 2022 ### 10/10 Excellent #### Lucas 26 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel de excelente custo benefício Quem ficou no hospedado no hotel foram os meus pais, e eles disseram que a estadia foi muito boa! O café da manhã está muito gostoso tb ##### Lucas Stayed 1 night in May 2022 ### 2/10 Terrible #### Verified traveller 23 May 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Muito RUIM Hotel sujo, quartos sujos, pia entupida, partes quebradas ##### Verified traveller Stayed 1 night in May 2022 ### 2/10 Terrible #### Eduardo 26 Apr 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não recomendo este hotel não. A torneira do banheiro esta solta, a cama era ruim, o assoalho de chão estava solto, na recepção tinha uma fila grande, a porta do quarto ficava travando, o piso do estacionamento é horrivel para transitar com mala de rodinhas. ##### Eduardo Stayed 5 nights in Apr 2022 ---