Stream Palace

4.0 star property
Pet-friendly hotel connected to the convention centre in Ribeirão Preto with free parking

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November 2024

Photo gallery for Stream Palace

Lobby lounge
Outdoor pool
Front of property
Executive Suite | Minibar, in-room safe, blackout curtains, soundproofing
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Gym
    Gym
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Room options

Available filters for rooms
Showing 3 of 8 rooms

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Blackout curtains
Private bathroom
Minibar
  • Sleeps 2
  • 2 Single Beds

Executive Suite

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

About the area

Map
Rua General Osorio ,850, RIBEIRÃO PRETO, RAO, 14010-000

What's nearby

  • Rua General Osório - 1 min walk
  • Pedro II Theater - 6 min walk
  • Santa Ursula Shopping Center - 9 min walk
  • Ribeirao Preto Convention Center - 14 min walk
  • Ribeirão Shopping Mall - 6 min drive

Getting around

  • Ribeirao Preto (RAO) - 33 min drive

Restaurants

  • ‪Paddock - ‬4 min walk
  • ‪Tempero Brasileiro - ‬3 min walk
  • ‪Restaurante Athenas - ‬1 min walk
  • ‪Restaurante Trípoli - ‬2 min walk
  • ‪Café San Sebastian - ‬3 min walk

About this property

Stream Palace

Upscale hotel connected to the convention centre
Consider a stay at Stream Palace and take advantage of a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Athenas, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Meeting rooms, tour/ticket information and a front desk safe
  • Free newspapers, wedding services and a lift
  • Guest reviews say great things about the first-rate property condition
Room features
All 116 rooms include comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Fridges, daily housekeeping and phones

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Valet parking on site (BRL 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Athenas

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,565 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 8 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for BRL 35.00 per night

Payment types at the property

Important information

Optional extras

  • Valet parking fee: BRL 15 per day
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: BRL 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Stream
Hotel Stream Palace
Stream Palace
Stream Palace Hotel
Stream Palace Hotel Ribeirao Preto
Stream Palace Ribeirao Preto
Stream Palace Hotel- Ribeirao Preto Brazil
Stream Palace Hotel
Stream Palace RIBEIRÃO PRETO
Stream Palace Hotel RIBEIRÃO PRETO

Frequently asked questions

Does Stream Palace have a pool?

Yes, this property has an outdoor pool.

Is Stream Palace pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 8 kg per pet. There's a fee of BRL 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Stream Palace?

Self-parking is free at this property.

What time is check-in at Stream Palace?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Stream Palace?

Checkout is at noon.

Where is Stream Palace located?

Located in the heart of Ribeirão Preto, this hotel is steps away from Rio Branco Palace, Rua General Osório and Ribeirao Preto Art Museum. XV of November Square and Pedro II Theater are also within 10 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 242 reviews" "
Rating 8 - Good. 89 out of 242 reviews" "
Rating 6 - Okay. 30 out of 242 reviews" "
Rating 4 - Poor. 3 out of 242 reviews" "
Rating 2 - Terrible. 3 out of 242 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central boutique hotel in Ribeirão Preto
One of the best places to stay in Ribeirão Preto if you want to get to know the city. Really central and comfortable. Super recommended!
Stayed 2 nights in Feb 2020

10/10 Excellent

EVargas, São Paulo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in Ribeirão Preto for over 20 years.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Marco, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Reasonable experience
Good area for Ribeirao Preto - very central. Executive Suite was not very much of a suite but rather a large room. Pool OK-ish but area around the pool quite dirty at the end of the afternoon. There's a wall that blocks the sun after 5pm so better to use it before that. Breakfast OK. Overall the hotel feels a bit outdated.
Stayed 9 nights in Aug 2017

6/10 Okay

CASPAR

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stream Palace
This was for a medical appointment. The hotel was convenient and comfortable.

8/10 Good

Menno, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Business
Efficient and comfortable!

8/10 Good

Bo

Liked: Cleanliness, property conditions & facilities, room comfort
seems to be decent place
stayed one night for an early domestic flight back to rio. the front desk staff was very friendly, though i did not take his advice to stay on for the breakfast - sort of a mistake: only took me 10' to reach the airport and there was nothing at the airport in early hours. the neighbourhood seems all right. one advice: for any one staying overnight in Ribeirão, definitely need to go to a BBQ restaurant called. simply the best.

8/10 Good

Silvia

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Pablo, scl,chile

Disliked: Cleanliness, staff & service, property conditions & facilities
Good for one night stay.
Didnt clean the room so I infomed to reception desk..Waist of time, it was Saturday. No option trough Expedia for other choices, but I have noticed there are al least 2 five star Hotels in Ribeirao. You need to update the key before enter your room. The hair dryer didnt work properly. Hot water not available,ok after claimed.

4/10 Poor

Designer, South America

Disliked: Property conditions & facilities, room comfort
Shouldn't have 4 stars
Neighborhood desolate seemed quite dangerous; Too much noise all the night in next rooms and corridors; Restaurant was closed; In checking-out staff tried to charge again prepaid reservation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for your money!
A hotel that gives you what you need without much luxury. It is beginning to show its age, but properly maintained. Located in the old downtown and has as its strongest point its cleaningness.

10/10 Excellent

Juliana Maria Moraes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Miriã

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Hotel muito bom, recomendo.
Stayed 2 nights in Feb 2020

10/10 Excellent

Elder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, pena que chegamos no entrar da noite e não aproveitamos a piscina, estávamos em viagem de retorno e paramos para conhecer o Pinguim, se tivessemos curtido somente o hotel teria sido melhor.
Stayed 1 night in Feb 2020

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Café da manhã excelente, localização boa. A parte ruim do hotel é que as mobilias do quarto são antigas, a cama não é muito confortável , mas para uma noite a estadia o custo beneficio é bom.
Stayed 1 night in Dec 2019

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

CINTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Já foi melhor...
Precisamos mudar de apartamento pois haviam 2 camas de casal e eu prefiro queen. Fomos alojados num apartamento com aparencia inferior à suite junior que estou habituada! O café da manhã continua excelente! O carpete do oitavo andar esta com cheiro de mofo, muito ruim!
Stayed 1 night in Dec 2019

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia
Hotel maravilhoso, café da manhã impecável, limpeza, funcionários atenciosos,nota mil...
Stayed 1 night in Dec 2019

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Excelente hotel. Desde o atendimento até acomodações. Ótimo café da manhã.
Stayed 1 night in Dec 2019