Ober-

The guy at reception was great - helped us check in early and upgrade our room at no cost. The building and room themselves are clean, but extremely dated. I would equate it to a cheap motel in America. Hotel is located in a good spot of Cologne that is very walkable. Unfortunately we did end up switching hotels within a few hours of checking in because there is no AC. The hotel cannot control the heat wave that came through Europe, but man it was so incredibly unbearable to even stand in the building, let alone sleep. Cancellation policy is no refund at all even if you are cancelling additional nights in advance unfortunately. No parking available at all like the listing says. There is a parking garage close to the cathedral that worked out well for us. About 24 euro for 24 hour parking. They do not provide any toiletries like most hotels. No shampoo or body soap (and of course no conditioner since it’s not a thing in Europe).

The location is beautiful with breakfast beingable to be taken on the roof top terrace, with the selection being very good. the only downside was not having staff on site all the time that were visible,

Nice pool/spa area. At times it feels lime a maze but the Palace is beautiful. Note that it isn't isolated. You're in a suburban area really, with grocery stores and more affordable restaurants. Great venue for a wedding