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"the staff was helpful. there was a small issue with the water heating system for which it took some time for them to fix and it led to us missing our breakfast. also, outside food is not allowed in this hotel, which should be changed because during kitchen's non-operational hours, the guests are on their own to manage food. "

"Friendly staff"

"Clean room"

"fairly clean and and promt service and central location connected by Metro from Airport"

"It was nicely built and located. But not well maintained. Found cockroaches in toilets, toilet doors did not close, molds growth on bathroom screen, some rooms did not have water supply late in the night. Positive part: they have a decent restaurant and most of the staffs are good"

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"Fortune Park BBD: The Best of Our Trip (5/5 Stars) ​Our stay at Fortune Park BBD in Lucknow was simply flawless and has been the best hotel experience on our trip so far. This is an excellent, new, and modern property that feels very well-maintained. ​The accommodation was superb: the rooms were spacious, spotlessly clean, and incredibly comfortable. We found no faults whatsoever with the physical amenities or the quiet ambiance of the hotel. The slightly out-of-city location provides a welcome peaceful retreat. ​The dining was highly impressive. The food was very nice, and the breakfast buffet offered a great variety of choices. The service in the restaurant was prompt, and the waiters were particularly helpful, making every meal a pleasant experience. ​Above all, the staff’s professionalism and helpfulness were outstanding. Every member of the team, from the front desk to the housekeeping, was attentive and courteous, delivering consistently great service. ​I wholeheartedly recommend Fortune Park BBD to anyone visiting Lucknow who prioritizes modern facilities, spacious comfort, and truly outstanding service."

"Rooms are spacious enough. For daily cleaning of the room you will have to ask and it will be done in your presence only. During our stay of four nights bathrooms were never cleaned and for this reason you find the bathroom fittings dull enough. Similarly bed linens were not changed even once. For fresh towels you will have to remind them. Since it is a market place there is enough eating options around, especially non-veg foods but you will have to wait for breakfast well beyond 10 am because shops will open late."

"Was worried about staying at this property because last month we stayed in hayatt hotel but how manager handled everything was amazing,I suffer with my stomach and soon as he found out he ask chef’s to make moong khichadi for us. 5 minutes walk and you see marks and Spencer and other good stores and if you take rickshaw and visit lovely park and all famous places so it’s a very convenient spot.I would stay here again and recommend to everyone because the service we get from here never gets from other 5stars hotels."