Reid Concert Hall Museum of Instruments

The woman working during the day was lovely and we appreciated being able to leave our bags before check in. However, the man who worked in the evenings was not as lovely and even during check in it felt like we were inconveniencing him by wanting to check in. Our second day the hot water in the sink stopped working. Not, was running cold, stopped running altogether. They said that they had fixed it but it wasn't fixed for the rest of our stay. There was laundry in our room, however the washing machine left the clothes so wet that when we put them in the dryer, it set the smoke alarm off from all the steam. The man who worked in the evenings came up, shoved his way into the room, yelling about the smoke alarm. Obviously, he needs to come in and check what's going on, we absolutely get that. Having him berate us for something that wasn't our fault wasn't great though. Once he realized what had caused it, he spent more time yelling that he had to come in, it was the law. Which, again, obviously that's fine, just don't need to have his defence yelled at us repeatedly. Also the floors were so dirty. My socks were so dark just from walking around in the room. Great location though.

This is a great place to stay if you’re looking for a quiet neighborhood without the mobs of tourists. The building is beautiful and quite sprawling. I was on the 2nd floor and had incredible views of Dean village. On clear days you can see quite far beyond the city into the mountains and sea. My room was spacious and well stocked with coffee, espresso, tea, dishes, flatware, etc. I had control over the heat which i loved. The bed was quite comfortable and the furniture was quite nice. The bathroom was incredible… Large tub (I’m 6’) and large shower with a towel heater and radiator for optional heat. The staff was as professional as i expected. Very accommodating and helpful. If you have an issue, i have no doubt they will work diligently to solve it. House keeping was top notch. There’s a honesty shop in the lobby thank god. They have it fully stocked with whites and reds, cokes, seltzer, etc. Snacks abound. The lounges are very comfortable. Overall this was an amazing experience. I will 100% stay here again when in Edinburgh. Thank you for a wonderful experience! Hapimag was the highlight of my trip.