Search Hotels Near Regal Edwards Greenway Grand Palace, Houston

"The check in process was horrible because they could not find our reservation. When they did it was charged to a card that did not belong to us. The air conditioning system was deplorable in the hallways. It was our niece's college graduation and we referred all family members to that hotel. They ALL had check in issues. We did not even stay at the hotel because it was such a hassle and we still got charged. The parking garage broke the rack on our SUV and the parking meter did not work in the underground garage. We finally paid $40 after a huge hassle at the front desk. The rooms were not well taken care of and the staff was untrained and overworked because they lacked decorum in difficult situations. Hilton has lapsed in its service and its quality. The Doubletree Greenway Plaza needs a full makeover and better management."

"better elevators"

"The room had roaches in the bathroom and the toilet wouldn’t flush properly. Maintenance came to fix but it still wouldn’t work properly."

"Very nice "

"Great place and location "

"The best "

"No breakfast instead a good coffee bar"

"Great location, nice staff, and well equipped for the kitchen."

"I was surprised by how great this hotel was z beautiful property and helpful staff."