5175 Churn Creek Rd, I-5 & Churn Creek, Redding, CA
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your comments. We are glad you had a nice stay and hope to have you back again soon.
10/10 Excellent
Carol
Travelled with family, Travelled with partner
5 Apr 2024
Liked: Property conditions & facilities
Staff as very attentive. I left my iPad in the room and they will make sure to get it back to me.
Carol
Stayed 1 night in Apr 2024
Response from Helen G on 10 Apr 2024
Thank you for your review. We are glad you had a nice stay. We were happy to send your iPad back to you. Please come and visit us again.
10/10 Excellent
Hoang
1 Apr 2024
Hoang
Stayed 1 night in Mar 2024
Response from Helen G on 23 Apr 2024
Thank you for your review. We are happy that you had a good stay. We hope to see you again soon.
6/10 Okay
Debbie
31 Mar 2024
Served the purpose of a place to sleep on a road trip. Breakfast is nothing but granola bars. Can’t recall what website advertises. Glad to see many guests stayed there tho.
Debbie
Stayed 1 night in Mar 2024
Response from Helen G on 1 Apr 2024
Thank you for your feedback. We are sorry that you didn't see the complete breakfast offering. We have oatmeal, bananas, yogurt and granola bars, apple/orange juice, coffee, tea and hot chocolate.
6/10 Okay
Natasha
31 Mar 2024
Liked: Cleanliness, staff & service
Everything was worn, bed uncomfortable
Natasha
Stayed 1 night in Mar 2024
Response from Helen G on 1 Apr 2024
Thank you for your feedback. We are sorry that you were disappointed with your bed. We do have other bed types available that would be more to your preference. We hope to have you back again and maybe try out a king bed.
Love the soft towels. Staffs are friendly. Breakfast is very limited though. But I understand there were not many guests because of the snow strom was coming that few days. Been this hotel few times and will come back again.
Leon
Stayed 1 night in Feb 2024
Response from Helen G on 15 Mar 2024
Thank you Leon, We are happy that you had a nice stay. Looking forward to your next visit.
There was a turkey carcass in the fridge. Also a pair of dirty socks left. The breakfast was next to nothing. The bananas were over ripe.
Eileen
Stayed 1 night in Jan 2024
Response from Helen G on 30 Jan 2024
Thank you for your feedback, your comments are very important to us. We apologize for the oversight by the housekeeper. We thank you for letting us know and we will share your comments with the housekeeping staff to assure that this doesn't happen in the future.
Old hotel that is beat up and needs repair! Room was not taken care of, hole in wall and paint peeling. 1st room they gave us smelled like wet dog… my advice, don’t do it!
Craig
Stayed 1 night in Jan 2024
Response from Helen G on 10 Jan 2024
Thank you for your feedback. We are sorry that you were unhappy. Thanks for letting us know.
6/10 Okay
George
2 Jan 2024
George
Stayed 1 night in Dec 2023
Response from Helen G on 10 Jan 2024
Thank you George, please come back and visit again soon.
Thank you Cynthia, we are happy that you enjoyed your stay with us . Please come and visit us again.
6/10 Okay
Eunice
12 Dec 2023
Liked: Staff & service
Disliked: Amenities
Didn’t like location. Couple of issues in the room. Excellent staff
Eunice
Stayed 2 nights in Dec 2023
Response from Helen G on 13 Dec 2023
Thank you Eunice, we appreciate your feedback and we thank you for letting us know about the issue you experienced. I am glad that we were able to correct it. We look forward to having you back again.
I don't really know Redding that well but I can say this is the nicest Super 8 I've ever stayed at and I stay in a lot of hotels for work. Very friendly and helpful staff, clean rooms and facilities and in what seems to be a decent neighborhood. Very close to shopping and food as well as right off the freeway.
Michael
Stayed 1 night in Dec 2023
Response from Helen G on 11 Dec 2023
Thank you for your review. We are pleased to know that you enjoyed your stay. We look forward to having you back.
10/10 Excellent
Sydnee
11 Dec 2023
Liked: Cleanliness, staff & service
Check in was easy and it was a pet friendly hotel.
Sydnee
Stayed 1 night in Dec 2023
Response from Helen G on 11 Dec 2023
Thank you for your review. We are happy that you enjoyed your stay and that we had a pet room available for you. We hope to see you again soon.
4/10 Poor
Chris
7 Dec 2023
Disliked: Property conditions & facilities
Yuck
Went in our room and there was pubic hair and debris in the bed. Then went to use the toilet and there was urine and pubic hair on the toilet seat. Obviously not cleaned.
Chris
Stayed 3 nights in Dec 2023
Response from Helen G on 11 Dec 2023
Thank you for your review. We appreciate your feedback. I am sorry that the room had not been cleaned to our standards and we appreciate you allowing us to provide you with a different room. We are sorry for the inconvenience. Please rest assured that we have counselled the staff to prevent any further occurrences. It is our hope that you will give us the opportunity to be of service to you again on your next visit to the area.
Thank you for your feedback. The trailer is not on our property but unfortunately can been seen. It has been reported to the city and should be removed soon.
The room was decent, wifi didn’t work for tv, morning breakfast wasn’t what I expected for the price of the room. But overall for an over night stay, not bad
trina
Stayed 1 night in Dec 2023
Response from Helen G on 11 Dec 2023
Thank you for your review. We are glad that you had a nice stay. Please come and visit again soon.
Thank you for your review. We are happy that you had a nice stay. Please come back and visit again soon.
10/10 Excellent
Carmen
Travelled with family, Travelled with pets
23 Nov 2023
Liked: Staff & service
It was easy to get to... They reception/clerk was Super friendly and helpful.
Only complaint on the room was that Even for a pet friendly room, and it WAS clean.. it smelled like a kennel /gym locker. VERY Strong funk. BUT. It served the purpose.. Staff was Very Nice
Carmen
Stayed 1 night in Nov 2023
Response from Helen G on 28 Nov 2023
Thank you for your feedback. We will work to remove any smell that persists. Thank you for letting us know.
Transit stay overnight. Easy to get to off major freeway. Ample, well lit parking. Serves continental type breakfast from 6am-10am, with coffee available 24 hrs. Clean rooms with hairdryer and mini-fridge.
James
Stayed 1 night in Nov 2023
Response from Helen G on 28 Nov 2023
Thank you for your review. We are happy that you enjoyed your stay, we hope to have you back again.
8/10 Good
ramon
21 Nov 2023
ramon
Stayed 1 night in Nov 2023
Response from Helen G on 28 Nov 2023
Thank you for your review Ramon, we hope you will come and visit again soon.
8/10 Good
shelly
15 Nov 2023
shelly
Stayed 2 nights in Nov 2023
Response from Helen G on 16 Nov 2023
Thank you Shelly.
6/10 Okay
Frank
10 Nov 2023
Right across street from other options go food gas
Frank
Stayed 1 night in Nov 2023
Response from Helen G on 15 Nov 2023
Thank you for your review. Yes, we now have many food options just across the street and there is also a brand new Costco as well.
The property was filthy and had roaches. I will never again book a Super 8 motel. Very disappointed; booked through Expedia and the motel would not refund stating that a screen was damaged. Maybe the screen was old.
Lauren
Stayed 3 nights in Nov 2023
Response from Helen G on 15 Nov 2023
Thank you for your review. We found that there were no roaches in the room upon inspection. We did find that the guests who were in that room had the screen off the window and propped up against the wall and bent up. Old food in bags with clothes and food like chicken bones, cut up pineapple just laying around. That is just inviting a pest to come and join you. We have regular pest control performed every month and there has been no evidence of a pest infestation.
AC didnt work. I had to ask the staff to help. They tried to change my room instead of fixing it. I felt for the price I paid, it is not worth it. The breakfast was not good. I found out the bed sheets dirty. Only pro was I did not find bed bugs.
Srivatsan
Stayed 1 night in Oct 2023
Response from Helen G on 15 Nov 2023
Thank you for your feedback. Our front desk staff cannot fix an A/C unit and that's why they offered to move you to a different room. I can assure you that the sheets are laundered after each guest and we apologize if there may have been a mark or stain that was overlooked and we will definitely let our staff know to be more attentive when making up the bed. We are sorry that you did not care for the breakfast offering.
Thank you for your feedback. We are sorry that you weren't happy. Thanks for letting us know.
6/10 Okay
Marcos
30 Oct 2023
Marcos
Stayed 4 nights in Oct 2023
Response from Helen G on 1 Nov 2023
Thank you for your review.
6/10 Okay
Perry
30 Oct 2023
Liked: Staff & service
I’ve stayed here twice while passed through. It’s a good value but also a bit run down. My first room smelled like human urine but they swiftly moved me to a new room. Front desk is always helpful and friendly. Both times I’ve been here, people (guests?) have lingered in the parking lot which is a noise issue and maybe a safety issue.
Perry
Stayed 1 night in Oct 2023
Response from Helen G on 1 Nov 2023
Thank you for your feedback. We are in the process of getting bids for a renovation. We hope that you will stop and see us again when it is completed.
We didn’t sleep well. Super uncomfortable beds! The furniture, walls and floors were all dinged up. Toilet seat was chipped and stained. Cable tv kept cutting out. Very disappointed we spent over $110 for these poor conditions. Spend the extra $ to get a good nights rest elsewhere!
Stephanie
Stayed 1 night in Oct 2023
Response from Helen G on 1 Nov 2023
Thank you for your review. We are sorry that you were disappointed with your stay. We hope that you will give us the opportunity to be of service to you again on your future travels.
6/10 Okay
Audrey
28 Oct 2023
Liked: Staff & service
it was close to the Freeway. Nonsmoking room smelled of smoke
Audrey
Stayed 1 night in Oct 2023
Response from Helen G on 1 Nov 2023
Thank you for your feedback. We apologize for the odor of smoke in your room. We are all non smoking. Unfortunately, some don't follow the rules and we are sorry that we didn't catch it.