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Overview of Holiday Inn Express Hotel of Neptune, an IHG Hotel

Photo gallery

Featured image
Indoor pool
Pillow-top beds, in-room safe, desk, blackout curtains
Pillow-top beds, in-room safe, desk, blackout curtains
Pillow-top beds, in-room safe, desk, blackout curtains

Holiday Inn Express Hotel of Neptune, an IHG Hotel

2.5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    AirportBelmar, NJ (BLM-Monmouth Executive)10 min drive
    Popular LocationLong Branch Beach15 min drive
    Popular LocationJenkinson's Boardwalk19 min drive
    Popular LocationManasquan Beach20 min drive

Choose dates to view prices

Room, 1 King Bed, Accessible (Roll-In Shower)

No guest room rating
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

4.7/5 guest room rating
  • 216 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Hearing)

4.5/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

4.6/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

4.5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

4.7/5 guest room rating
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

5/5 guest room rating
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed (Leisure)

4.7/5 guest room rating
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Neptune City

Located in Neptune City, Holiday Inn Express Hotel of Neptune, an IHG Hotel is in the business district and near the boardwalk. Jenkinson's Boardwalk and Asbury Splash Park are local attractions and those in the mood for shopping can visit Jersey Shore Premium Outlets and Monmouth Mall. Travelling with kids? Consider Silverball Museum and Jenkinson’s Aquarium. With waterskiing, windsurfing and sailing nearby, you'll find plenty of adventures in the water.
Visit our Neptune City travel guideOpens in a new window
View in a map
Map
Popular Location

What's nearby

  • Jersey Shore Premium Outlets - 2 min drive
  • Shark River Golf Course - 5 min drive
  • Long Branch Beach - 15 min drive
  • Jenkinson's Boardwalk - 19 min drive
  • Manasquan Beach - 20 min drive

Getting around

  • Newark, NJ (EWR-Liberty Intl.) - 48 min drive

Restaurants

  • Brick House Tavern + Tap - 20 min walk
  • Jimmy's - 4 min drive
  • Cone Zone - 5 min drive
  • The Chat & Nibble - 5 min drive
  • La Lupa di Roma - 5 min drive

About this property

Holiday Inn Express Hotel of Neptune, an IHG Hotel

Family-friendly Neptune City hotel in Green Grove with free breakfast
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. All 95 rooms offer free WiFi and free wired Internet, plus pillowtop beds and flat-screen TVs with satellite channels. Guests will also find coffee makers, free weekday newspapers and free local calls.
Holiday Inn Express Hotel of Neptune, an IHG Hotel offers 95 forms of accommodation with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Neptune City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Conference space (600 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 4 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 22 2020 to May 31 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Neptune
Holiday Inn Express Neptune
Express Of Neptune, An Ihg
Holiday Inn Express Hotel of Neptune
Holiday Inn Express Hotel of Neptune, an IHG Hotel Hotel
Holiday Inn Express Hotel of Neptune, an IHG Hotel Neptune City

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Hotel of Neptune, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Express Hotel of Neptune, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel of Neptune, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Express Hotel of Neptune, an IHG Hotel?
As of 12 Apr 2021, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel of Neptune, an IHG Hotel on 15 Apr 2021 start from £97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Express Hotel of Neptune, an IHG Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.
Is Holiday Inn Express Hotel of Neptune, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express Hotel of Neptune, an IHG Hotel?
Self-parking is free at this property.
What time is check-in at Holiday Inn Express Hotel of Neptune, an IHG Hotel?
Check-in is from 3 PM - 4 AM.
What time is check-out at Holiday Inn Express Hotel of Neptune, an IHG Hotel?
Checkout is at noon.
Where is Holiday Inn Express Hotel of Neptune, an IHG Hotel located?
This family-friendly Neptune City hotel is located in the business district, within 3 mi (5 km) of Jersey Shore Premium Outlets, Shark River Golf Course and Clinica Neptune. Asbury Splash Park and Silverball Museum are also within 6 miles (10 km).

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 482 out of 941 reviews
5 - Excellent 51%
Rating 4 - Good. 306 out of 941 reviews
4 - Good 33%
Rating 3 - Okay. 78 out of 941 reviews
3 - Okay 8%
Rating 2 - Poor. 46 out of 941 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 941 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Amenities worth the price. Would definitely stay again
Stayed 1 night in Mar 2021

4/5 Good

Stayed 1 night in Mar 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
So many issues for such a nice hotel, first the entire time the hotel smelled of marijuana, i asked front desk about it since its a no smoking hotel, they said nothing could be done. Room supplies included 1 towel, 1 washcloth, 1 hand towel, no sink soap, toilet paper nor tissues. Couldn't get housekeeping so had to go to front desk, were out of tissues and bar soap. Then key cards kept not working and since only one person works the front desk, everytime it went out you would have to wait in line behind multiple people for up to 30 minutes just to get back in your room.
Stayed 2 nights in Mar 2021

1/5 Terrible

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Do not stay here! Rude employees and guests permitted to have wild parties in their rooms. Doors slamming and screaming until past 1 in the morning when my family had something important to attend in the morning. When I tried to call the front desk to complain nobody would answer. Had to go down to the front desk in the middle of the night to complain and they didn't do anything. The complimentary breakfast was off brand fruity pebbles and Luke warm milk. Such a terrible experience. I will never stay at a Holiday Inn Express again!
Stayed 1 night in Mar 2021

1/5 Terrible

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the fact my television did not work leaving me unable to relax after a long drive. I liked the yellow stain on my white hand towel hung in the bathroom as clean. I liked the fact two of the three toiletry dispensers were broken and unusable when I had already stepped into the shower. I liked someone else’s hair on my comforter when I went to get into bed. I liked the fact management said they couldn’t help me or discount my stay because I booked through Expedia even though they agreed the tv should work, the stained towel was disgusting and they thought I should get discounted for the stay even though I hadn’t suggested it yet I was required to pay full boat for less than what amenities were promised during my stay. Most of all I like that this will either go unread or unaddressed because today people just don’t care they do just enough to collect their checks. Zero stars. Actually one star, the young girl at the desk, aliyah. The only one who made an effort and seemed genuinely embarrassed by the conditions of our stay.
Stayed 1 night in Mar 2021

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