Title: Hotel Ruinas del Real Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16024352&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ruinas del Real Travelers find a peaceful escape at this charming hotel with its picturesque garden, while staying connected with WiFi throughout their city adventure ## Photo gallery for Hotel Ruinas del Real ![Terrace/patio - Hotel Ruinas del Real (Real de Catorce)](https://images.trvl-media.com/lodging/17000000/16030000/16024400/16024352/8e4e9696.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - Hotel Ruinas del Real (Real de Catorce)](https://images.trvl-media.com/lodging/17000000/16030000/16024400/16024352/a036715e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Ruinas del Real (Real de Catorce)](https://images.trvl-media.com/lodging/17000000/16030000/16024400/16024352/c0f7c652.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Ruinas del Real (Real de Catorce)](https://images.trvl-media.com/lodging/17000000/16030000/16024400/16024352/52894b00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Hotel Ruinas del Real (Real de Catorce)](https://images.trvl-media.com/lodging/17000000/16030000/16024400/16024352/bd894dff.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ruinas del Real sits in the city center, offering guests a tranquil retreat with its peaceful garden and scenic terrace. Visitors can use WiFi from their rooms and rely on the 24-hour front desk when planning explorations to nearby Palenque de Gallos. ## Reviews 8.0 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=16024352&PinnedHotelID=16024352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=16024352&PinnedHotelID=16024352&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=16024352&PinnedHotelID=16024352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=16024352&PinnedHotelID=16024352&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16024352&PinnedHotelID=16024352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16024352&PinnedHotelID=16024352&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16024352&PinnedHotelID=16024352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16024352&PinnedHotelID=16024352&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16030000/16024400/16024352/acef7f88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Private bathroom Desk Pet friendly Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Deluxe Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16030000/16024400/16024352/fdee56fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Private bathroom Desk Pet friendly Daily housekeeping - Sleeps 3 - 1 King Bed ### View all photos for Family Room, 2 Double Beds ![Family Room, 2 Double Beds | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16030000/16024400/16024352/a63671dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds ### Highlights Private bathroom Desk Pet friendly Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Suite, 1 King Bed ![Deluxe Suite, 1 King Bed | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16030000/16024400/16024352/682c1f56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed ### Highlights Balcony Private bathroom Desk Pet friendly Daily housekeeping - Sleeps 3 - 1 King Bed ### View all photos for Family Suite, 2 Bedrooms ![Family Suite, 2 Bedrooms | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16030000/16024400/16024352/e7c0d08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms ### Highlights Plasma TV 2 bedrooms Private bathroom Cable channels Desk Pet friendly Daily housekeeping - 2 bedrooms - Sleeps 5 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FReal-De-Catorce-Hotels-Hotel-Ruinas-Del-Real.h16024352.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FReal-De-Catorce-Hotels-Hotel-Ruinas-Del-Real.h16024352.Hotel-Information) ## About the area Real de Catorce is home to Hotel Ruinas del Real. Notable landmarks in the area include Palenque de Gallos and Plaza Principal, and travellers wishing to experience a bit of culture can try Galeria Vega m57\. Centro Cultural de Real de Catorce and Purisima Concepcion Temple are two other places to visit that come recommended. [Visit our Real de Catorce travel guide](https://www.expedia.co.uk/Real-De-Catorce.dx6319447) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.69056%2C-100.88853&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=45tyPyim8Lss7nM8mVukHyOS8zA=) Libertad 39 Col Centro, Real de Catorce, SLP, 78550 ### What's nearby - Palenque de Gallos 1 min walk \- 0.0 miles - Galeria Vega m57 1 min walk \- 0.0 miles - Plaza Principal 2 min walk \- 0.1 miles - Centro Cultural de Real de Catorce 2 min walk \- 0.1 miles - Purisima Concepcion Temple 3 min walk \- 0.2 miles ### Restaurants - Mirador "El Templo" Restaurant Bar 3 min walk - Gorditas Doña Luisa 2 min walk - El Cactus 2 min walk - Micheladas La Campechana 6 min walk - Trece Quince Cocina Bar 2 min walk ## About this property ### Hotel Ruinas del Real Hotel near Palenque de Gallos Located close to Galeria Vega m57 and Plaza Principal, Hotel Ruinas del Real provides a terrace and a garden. Guests can connect to free in-room WiFi. Other perks include: - Smoke-free property, a reception hall and a 24-hour front desk Room features All guest rooms at Hotel Ruinas del Real have amenities, such as free WiFi. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - Daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/106000000/105140000/105131700/105131668/068e5ae0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Tarjea Real de Catorce - Pet-friendly - Parking included - Free Wi-Fi - Laundry room 10 Exceptional 24 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=105131668&PinnedHotelID=105131668&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112560000/112551700/112551611/13d34e3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kawiil glamping Real de Catorce - Pet-friendly - Free Wi-Fi 8.4 Very good 6 reviews £50 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=112551611&PinnedHotelID=112551611&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/47000000/46300000/46295000/46294966/21f956a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Pancho Real de Catorce - Free Wi-Fi - Housekeeping - 24/7 front desk 9.6 Exceptional 4 reviews £115 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=46294966&PinnedHotelID=46294966&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, Fireplace | Individually decorated, individually furnished, bed sheets](https://images.trvl-media.com/lodging/33000000/32810000/32805700/32805695/3cfb4015.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Meson de la Abundancia Real de Catorce - Free Wi-Fi - Restaurant - Breakfast available - Bar 9.4 Exceptional 77 reviews £80 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=32805695&PinnedHotelID=32805695&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room | Free WiFi](https://images.trvl-media.com/lodging/119000000/118120000/118114500/118114417/f814455b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Del Gambusino Real de Catorce - Free Wi-Fi - Laundry room - Housekeeping 10 Exceptional 6 reviews £164 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=118114417&PinnedHotelID=118114417&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19660000/19650100/19650027/135ee5b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Amor y Paz Real de Catorce - Breakfast included - Free Wi-Fi - Business services - Housekeeping 9.0 Wonderful 225 reviews £90 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=19650027&PinnedHotelID=19650027&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/111000000/110560000/110557300/110557289/bf847f9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Mosaico Real de Catorce - Pet-friendly - Free Wi-Fi - Outdoor space - Parking available 9.8 Exceptional 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=110557289&PinnedHotelID=110557289&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/36000000/35740000/35731000/35730918/0eed7533.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Brisa del Cielo Real de Catorce - Free Wi-Fi - Housekeeping 9.4 Exceptional 34 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=35730918&PinnedHotelID=35730918&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/84000000/83050000/83048900/83048871/e98828d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Molino Hotel Boutique Rio Verde - Pool - Hot tub - Spa - Kids’ pool 9.4 Exceptional 73 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=83048871&PinnedHotelID=83048871&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/5000000/4550000/4546300/4546240/8e6b852f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ankara Las Lomas San Luis Potosi - Spa - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 308 reviews £84 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=4546240&PinnedHotelID=4546240&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=16024352&PinnedHotelID=16024352&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16024352,105131668,112551611,46294966,32805695) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Terrace ### More - Reception hall - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### More - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The property charges 4 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees 2 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 500.0 We have included all charges provided to us by the property. ### Optional extras - Credit card charges are subject to a surcharge of 4 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Ruinas Real Real de Catorce Hotel Ruinas Real Ruinas Real Real de Catorce Ruinas Real Hotel Ruinas del Real Hotel Hotel Ruinas del Real Real de Catorce Hotel Ruinas del Real Hotel Real de Catorce ## Frequently asked questions ### Is Hotel Ruinas del Real pet-friendly? ### How much is parking at Hotel Ruinas del Real? ### What time is check-in at Hotel Ruinas del Real? ### What time is check-out at Hotel Ruinas del Real? ### Where is Hotel Ruinas del Real located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ruinas del Real Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 16 8 - Good 9 6 - Okay 7 4 - Poor 3 2 - Terrible 2 ## Reviews ### 8/10 Good #### Maricela 23 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient, clean and charming Beautiful place...love the terrace ##### Maricela ### 6/10 Okay #### Verified traveller 2 Mar 2021 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Nice place, close to the downtown, there's no hot water. ##### Verified traveller Stayed 1 night in Feb 2021 ### 10/10 Excellent #### Lupita, Torreon 25 Sept 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo es hotel, no tiene restaurante pero el personal pone a tu disposición información de restaurantes, descuentos, recomendaciones. Hasta pusieron cafecito extra. Muy amables! Si regresaría. ##### Lupita Stayed 2 nights in Sep 2020 ### 10/10 Excellent #### Laura 10 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Altamente recomendable Excelente hotel, quedamos encantados con nuestra visita, lo súper recomiendo ![La terraza, vista preciosa ](https://a.travel-assets.com/ugc/hotel-reviews/9355DE7C26E35C03483F3DD2A1E4480BA1A7AA6C1594395125954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Check in de Julia Roberts ](https://a.travel-assets.com/ugc/hotel-reviews/193E1BA4CE25D177FD2CED68BAE7229C9C5DE5451594395124861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![De la película “la mexicana”](https://a.travel-assets.com/ugc/hotel-reviews/F40D255D0B43F4BA9944D428B9F719581E793CF31594395124371.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Esta es la entrada hacia las habitaciones ](https://a.travel-assets.com/ugc/hotel-reviews/D941A4FFE705549B32F54B372CDB908BB5FB68F41594395126014.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Stayed 1 night in Jul 2020 ### 8/10 Good #### ernesto 1 Jul 2020 Liked: Cleanliness, staff & service, room comfort Buen lugar ##### ernesto Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 5 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy agradable y pintoresco, adecuado al pueblo. Personal muy atento, habitaciones amplias y cómodas. ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### Jimb, Richfield, MN 4 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities First, when I booked the hotel I was not told that the payment wasn't handled by expedia. When I got there I was informed of this and they did not take credit cards. I had to scrape up what pesos I jad to get in. Secondly, there was no mention of how far off the beaten path this is. Once you leave the main road, you have 20km of cobblestone road. That said, the room is charming. It has a brand new bathroom. There is a beautiful courtyard just outside the room overlooking this beautiful old city. A couple of negatives; thete is ony one electrical outletand there is no potable water in the room All in all, jf you like quaint but charming this is a good hotel. ##### Jimb Stayed 1 night in Dec 2019 ### 8/10 Good #### jesus 2 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El personal muy amable considero que al hotel le hace falta cuidado pero es una buena opción para estancia a buen precio Y muy bien ubicado ##### jesus Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 18 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buenas instalaciones, pero lo único es que si pides factura los precios son mas iva ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 19 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities todo el hotel esta muy bien y la personas muy amables solo podrían tener un mejor desayuno ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 15 Apr 2019 Liked: Staff & service, amenities, property conditions & facilities la ubicación excelente, el espacio muy bonito. Sólo le faltaría servicio de restaurant. ##### Verified traveller Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Jorge Humberto 27 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Hotel for Real del Catorce Very good service. Nice view, very clean. ##### Jorge Humberto Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller 31 Jan 2019 Liked: Cleanliness, property conditions & facilities Era lo que esperaba, no me decepciono, el baño muy limpio, excelenre vista al pueblo ##### Verified traveller Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Verified traveller 29 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bonito el hotel , y las instalaciones impecables , su azotea tiene una vista muy bonita ##### Verified traveller Stayed 2 nights in Nov 2018 ### 4/10 Poor #### Selene 30 Apr 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No tuvimos agua caliente para bañarnos .las toallas estaban rotas y la habitación no estaba limpia. ##### Selene ### 10/10 Excellent #### JUAN JOSE 29 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Si quieres pasar unos días tranquilos este es el mejor lugar. ##### JUAN JOSE ### 6/10 Okay #### Rocio, Saltillo 20 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### buena atención buena atención, raro que no se pueda cerrar la puerta por dentro ##### Rocio Stayed 1 night in Mar 2018 ### 4/10 Poor #### Linda, Trxas 15 Mar 2018 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service, room comfort #### Would not stay there again. Upon arrival, large puddle around toilet and bathroom floor due to leak from toilet. When I alerted staff they gave me a long story as to why (water from the mountain). Staff uncooperative, gave excuses for the leak. (Just say yes, let us check that for you). When my son asked for an iron, they said they did not have one (The next evening, I asked for an iron and I was provided one). Extra bed linens stunk and were literally dirty (after alerting staff We got clean linens). The area around and above the sofa were dirty upon arrival (after alerting staff they reluctantly cleaned it) Very poor cleanliness . If you don’t care about cleanliness the property itself is pretty and has a nice view of the city. ##### Linda Stayed 3 nights in Mar 2018 ### 8/10 Good #### Antonio 17 Nov 2017 Liked: Staff & service Hotel con buena ubicacion y buena relacion en cuanto costo y calidad del servicio. ##### Antonio Stayed 1 night in Nov 2017 ### 10/10 Excellent #### Irene 15 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Es un gran lugar para hospedarse, con todo el concepto de la época y en cuanto a servicio es excelente el personal muy amable y ayudan al turista a llevarse la mejor experiencia. ##### Irene Stayed 2 nights in Oct 2017 ### 6/10 Okay #### Cesar H. , CDMX 12 Apr 2017 Liked: Cleanliness #### Hotel agradable. Muy cerca de la plaza. La ropa de cama deja mucho que desear. Podrían mejorar. No tiene servicio de alimentos. Por todo lo demás, bien en general. ##### Cesar H. ### 10/10 Excellent #### Rodrigo 26 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Hotel limpio y cómodo. La base de la cama estaba chueca, costó trabajo acomodarse... ¡por suerte iba solo! Me habría gustado que hubiera wifi en la habitación y no únicamente en el lobby, pero fuera de eso, excelente opción. ##### Rodrigo ### 8/10 Good #### Patricia, Aguascalientes 13 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Hotel bonito pero con muchas escaleras. El hotel tiene buena ubicación pero no tiene estacionamiento y cuenta con escaleras así que prepárense! Pasamos una noche a gusto en este hotel Gracias! ##### Patricia ### 6/10 Okay #### Ronald 7 Feb 2017 Liked: Cleanliness, property conditions & facilities #### Magical Pueblo depends on definition. Real de Catorce is very high and cold. The streets are amazingly steep and roughly cobbled. Not easy to negotiate. Would not reccomend it for older ipeople, and not at all for mobility impaired. The Hotel lobby was remarkably cold, and left the doors open. The promised assistance to the bus at other end of town, early in the morning did not show. A difficult visit. ##### Ronald ### 6/10 Okay #### Verified traveller 15 Jan 2017 Disliked: Cleanliness, staff & service #### Falta limpieza Les falta mantenimiento ##### Verified traveller ---