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Reviews of Chalong Beach Hotel Phuket

4 out of 5
Chalong Beach Hotel Phuket
80 Moo 5, A.Muang, Rawai Beach, Rawai, Phuket

Reviews

5.6
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 2 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.0/10

Cleanliness

8.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms. Couldn't complain!
Stayed 1 night in Jul 2017

4/10 Poor

KLN, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ehhh... pick another one
Just a few issues: 1) There is really nothing around this hotel.... The only decent restaurant is the one AT the hotel and it is incredibly over priced. No interesting shops or entertainment near by. 2) We picked it because it was close to the beach, and this beach is calm during rainy season (when the more touristy beaches are a little too wavy). HOWEVER the beach was terrible! glass bottles and shards everywhere, plastic bags and trash littered all over the place. No decent snorkeling and uncomfortable/course sand. 3) The first room we were in was filthy. Moldy looking shower and balcony, dirty leather sofa and headboards. Just gross. 4) the beds are incredibly firm and springy... We ended up getting a room upgrade when we complained about everything, and the staff (with the exception of the manager) were great! You can definitely find something better for your money.

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wir haben das Hotel verlassen und, vorerst auf eigene Kosten, ein anderes Hotel gebucht um den Urlaub nicht zu bereuen. Das Personal ist nett, sich wohl dessen bewusst wie das Hotel tatsächlich ist. Frühstück war NICHT GENIESSBAR und auch ausgesprochen spartanisch. Poolbar wird nicht betrieben, es gibt am Pool 6 uralte Liegen, das wars. Die Beach ist nicht nutzbar, total verdreckt, keine Restaurants und bis nachmittag Ebbe. 1 Shuttle pro Tag zu anderem Strand , 9.00h weg, 16.00 zurück.Rundum ist absolut nix!!! Und nur Chinesen im Hotel, laut und ohne Manieren. Die gezeigten Fotos sind sicher 10 Jahre alt und definitiv bearbeitet. Wenn überhaupt ist das Hotel 2 Sterne...Eine Frechheit, wir haben sowas noch nie auf sehr vielen Reisen erlebt, ohne Umzug wäre dieser Urlaub für uns der SuperGAU!
Stayed 10 nights in Mar 2019
Response from Ake on 28 Mar 2019
Dear Anonymous on, Thank you very much for stay with Chalong Beach Hotel at this time. Your comment is well for the hotel will prepared to good service to all our customer next future and hope to welcome you and your family back to stay with us again next holidays.

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Helt okej
Stort hotell med generösa ytor med trevligt personal och god mat i restuangen. Frukosten var inte i våran smak och man kände att hotellet behövde en upprustning tanke på priset.
Stayed 2 nights in Feb 2019
Response from Ake on 20 Feb 2019
Dear Khun Andreas, Thank you for your good comment to our hotel , Hope to welcome you and your family back to our hotel again next trip krub.

4/10 Poor

Anders

Liked: Staff & service
Disliked: Room comfort
Lots of noise
Their aircon generates noise as a nightclub bass-system. Hundreds of Chinese turist at this hotel, with all the problems that follows with these people
Stayed 6 nights in Dec 2018
Response from Guitar on 16 Jan 2019
Dear Madam / Sir, Thank you for stay at Chalong Beach Hotel . We're didn't have a report for Air condition noise from the room have a water leaking only. We have a special engineering to fix it in 5-10 minutes, sorry for inconvenience, Our hotel is mix market. We hope to welcome you and your family back to visit Phuket and stay at our hotel again next trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort