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Reviews of Sleep Inn And Suites Rapid City

2.5 out of 5
Sleep Inn And Suites Rapid City
4031 Cheyenne Blvd, Rapid City, SD

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1008 reviews" "
Rating 8 - Good. 280 out of 1008 reviews" "
Rating 6 - Okay. 110 out of 1008 reviews" "
Rating 4 - Poor. 45 out of 1008 reviews" "
Rating 2 - Terrible. 39 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast. Clean room, comfortable bed, great shower with good water pressure. Friendly and helpful staffs.
Stayed 2 nights in Apr 2024

8/10 Good

Mitzu Francis Delos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay
Stayed 1 night in Apr 2024

8/10 Good

Sophia Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get too and location was good convenient food places around the location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Was nice and clean, hotel was busy but quiet. Lots of towels, the shampoos and lotions smelt so good. Breakfast was tasty, appreciate the fridge and microwave in the room. Windows opened which was nice to get some fresh air. Would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra Chasing

Travelled with family and small children
We arrived early and they were able to get us in our room. The room was clean and spacious. Pool was just the right size for our younger kids.
Stayed 1 night in Apr 2024

8/10 Good

Teresa

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick and easy and the staff was friendly and helpful. Fast food around the motel and better choices are about a mile down the road at the mall. Room was perfect and clean with fridge and microwave. Big tv. The motel is a block off the interstate so very convenient if you are traveling
Stayed 1 night in Apr 2024
Response from Ashley- AGM on 25 Apr 2024
Thomas,Thank you for your review. We're so pleased that you had a great experience. I will share this review with my employees. Hope to see you again!!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 1 night in Apr 2024
Response from Ashley- AGM on 25 Apr 2024
Thank you for your review! We're so happy you were pleased with your stay. Come see us again soon!!

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk was so nice. Loved our experience
Stayed 1 night in Apr 2024
Response from Olivia on 23 Apr 2024
Thank you Sandra for your feedback. I will share your kind word to our front desk staff.

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Olivia on 23 Apr 2024
Thank you Clark for your feedback. It is our goal to provide excellent service to our guests.

10/10 Excellent

Trish, Gillette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Olivia on 22 Apr 2024
Thank you Trish for staying with us.

10/10 Excellent

Kathleen, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Decent breakfast selection
Stayed 1 night in Apr 2024
Response from Olivia on 22 Apr 2024
Thank you Kathleen for your kind comments. We are glad you enjoyed your stay.

2/10 Terrible

Keith

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Gross. Wont stay again.
Stayed 1 night in Apr 2024
Response from Olivia on 20 Apr 2024
Your feedback is very important to me. I will be sharing your comment to my housekeeping staff to better handle this situation effectively in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular accommodations with with a fairly large size room. Comfortable bed with a large size TV and nice country surrounding. Very close to Rapid City regional Airport
Stayed 2 nights in Apr 2024
Response from Ashley- AGM on 17 Apr 2024
Thank you for your kind review. I will pass this along to the staff. We hope you will visit us again soon.

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent people skills. Room was very clean and nice. Will stay there again .
Stayed 1 night in Apr 2024
Response from Olivia on 17 Apr 2024
Thank you Christy for staying with us. I am glad you enjoyed your stay and we'll look forward to seeing you again.

10/10 Excellent

Lisa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the interstate. Great rates & excellent breakfast!
Stayed 1 night in Apr 2024
Response from Olivia on 16 Apr 2024
Thank you Lisa for your feedback. I am glad you enjoyed your stay at our hotel.

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Comfy beds. Large, very nice bathroom. Fabulous price for the quality. Will definitely stay again.
Stayed 1 night in Apr 2024
Response from Olivia on 15 Apr 2024
Thank you Barb for your feedback. I am glad you enjoyed your stay at our hotel.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2024
Response from Olivia on 15 Apr 2024
Thank you Eric for staying at our hotel. I am glad that you enjoyed your stay with us.

10/10 Excellent

Larry

Stayed 1 night in Apr 2024
Response from Olivia on 15 Apr 2024
Thank you Larry for your feedback.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.
Stayed 1 night in Apr 2024
Response from Olivia on 15 Apr 2024
Thank you Jessica for your feedback. I will share your comment to our staff.

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best and most friendly check in late at night after a long drive and hard day. Thank you!
Stayed 1 night in Apr 2024
Response from Olivia on 13 Apr 2024
Thank you Desiree for staying with us. I am glad our hotel meets your expectations.

10/10 Excellent

Karen, Spokane Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was great and plenty of space in the room with one king size bed.
Stayed 1 night in Apr 2024
Response from Olivia on 13 Apr 2024
Thank you Karen for staying with us. I am glad you enjoyed your stay with us. Hope to see you again soon.

8/10 Good

Bud

Stayed 1 night in Apr 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Olivia on 13 Apr 2024
Thank you Gary for your feedback.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 2 nights in Apr 2024
Response from Olivia on 11 Apr 2024
Thank you Timothy for staying with us.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Quiet, clean, no hassles, great price
Stayed 1 night in Apr 2024
Response from Olivia on 10 Apr 2024
Thank you Barry for your feedback.

10/10 Excellent

Charles, Pine Ridge

Stayed 1 night in Mar 2024
Response from Olivia on 11 Apr 2024
Thank you Charles for staying with us.

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Olivia on 11 Apr 2024
Thank you Jenna for staying with us.

8/10 Good

Greg von

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Olivia on 10 Apr 2024
Thank you for staying with us.

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Apr 2024
Response from Olivia on 10 Apr 2024
Thank you for your feedback. I am glad you enjoyed your stay.

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay. Breakfast not so good.
Stayed 1 night in Mar 2024
Response from Olivia on 10 Apr 2024
Thank you Marilyn for your feedback.

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fairly quiet. Very nice staff. Great breakfast and pool. Hot tub was nice. Lovely rooms.
Stayed 2 nights in Apr 2024
Response from Olivia on 8 Apr 2024
Thank you Cheri for your feedback. We are happy that you enjoyed your stay.

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights during a work trip and it was exactly what we wanted. Quiet, safe and convenient
Stayed 2 nights in Apr 2024
Response from Olivia on 8 Apr 2024
Thank you Jessica for staying with us. We are glad our hotel meets your expectations.

10/10 Excellent

Keven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 women at the front deskvwere absolutely amazing! They were friendy, professional, courteous and very helpful.
Stayed 1 night in Apr 2024
Response from Olivia on 6 Apr 2024
Thank you Keven for your feedback. I will share your comment to our front desk staff.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Olivia on 8 Apr 2024
Thank you Ray for taking the time to review our hotel. We hope to see you again soon.

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable.
Stayed 1 night in Apr 2024
Response from Olivia on 6 Apr 2024
Thank you Gina for your feedback. I am glad you enjoyed your stay.

8/10 Good

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well received, had been driving all day and just wanted to chill. The staff was very gracious, told us all the things and sent us to our room. They knew we were done!
Stayed 1 night in Apr 2024
Response from Olivia on 4 Apr 2024
Thank you Genevieve for your feedback. It is our goal for our guests to get an exceptional service and get the rest they need after a long drive.

10/10 Excellent

Vivisn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. I’m happy for picking up this hotel.
Stayed 1 night in Apr 2024
Response from Olivia on 4 Apr 2024
Thank you for your feedback. We are glad that you enjoyed your stay at our hotel. We hope to see you again soon.

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and treated me with respect and the breakfast was very good.
Stayed 1 night in Mar 2024
Response from Olivia on 2 Apr 2024
Thank you Bryan for staying at our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Kelly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean place and comfy bed.
Stayed 1 night in Feb 2024
Response from Olivia on 1 Apr 2024
Thank you Kelly for staying at our hotel. Thank you for your positive review. I shared your comment with my staff and they are happy that you enjoyed your stay at our hotel.

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very comfortable..just what we needed after long hours of travel. Breakfast offered a variety of choices.
Stayed 1 night in Mar 2024
Response from Olivia on 1 Apr 2024
Thank you Ann for your feedback. I am glad you got the good nights rest you need during your travels. I hope to see your again soon.

10/10 Excellent

karla

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Olivia on 2 Apr 2024
Thank you Karla for your feedback

8/10 Good

Jewel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Olivia on 31 Mar 2024
Thank you for staying with us.

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
Unique views
Stayed 1 night in Mar 2024
Response from Olivia on 30 Mar 2024
Thank you Joana for staying at our hotel. We are glad you enjoyed your stay.

8/10 Good

Ma. Rowelyn

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Stayed 1 night in Mar 2024
Response from Olivia on 28 Mar 2024
Thank you for your feedback

2/10 Terrible

Shylee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our bedding had blood on it.
Stayed 1 night in Mar 2024
Response from Olivia on 28 Mar 2024
I do apologize for the issue with your stay.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quick check in
Stayed 1 night in Mar 2024
Response from Olivia on 28 Mar 2024
Thank you David for staying at our hotel. We are happy that you enjoy your stay.

10/10 Excellent

Amie

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We picked this hotel based on recommendations and reviews on cleanliness…but ours definitely had some issues! If we hadn’t had such a short stay, I would have requested a different room. But for the price, it was a nice enough place to lay our heads.
Stayed 1 night in Mar 2024
Response from Olivia on 28 Mar 2024
Thank you Amie for your feedback.