Line Tank Road, Behind Firaylal Chowk, Ranchi, Jharkhand
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stay was really special in the time of CVID. Property following all the norms of pandemic like Senatising of luaggage, mask etc.
Got a little delay in getting room but they adjusted it against free upgrade. Overall a good property with well behaved staff.
Misleading photos--e.g. elliptical in gym, smokey rooms, will not call taxi but ask guest to wait an hour for massively overpriced hotel car--many better places in Ranchi!
SammyMichaels
Stayed 1 night in Dec 2019
6/10 Okay
SWARUP
10 Oct 2019
Need proper maintenance
Not so good. Front desk & house keeping not so good. Room needs maintenance. Food is good & the persons associated with this section
Not so good. WiFi was not working. The room key was giving a lot of problems but there was none to help. takes long time for room service. Would rate it 2.5 out of 5
uday
Response from Shankar on 28 Apr 2018
Dear Uday
At the outset , I am very embarrassed with your feedback and am extremely sorry that you have had such a experience. I assure you that I will take this up with the team to see that all the problems mentioned by you are rectified and never recur.
We hope to see you again in the hotel and I assure you that you will have a positive and a memorable stay.
Yours sincerely
Shankar Dutta
General Manager
Great staff. Hotel is very clean and I was upgraded to an executive suite. I have stayed at the Le Lac several times and found it to be of a very high standard. A vehicle is required to go shopping as it is approximately 1 kM from the main shopping area. Meals The hotel has vehicle hire or taxis are available. There is a good selection on the menu and hygienically catered for.
Facilities are clean and comfortable.
They have parking area in front of the entrance.
Only one restaurant in the hotel... no choice.
No other restaurant nearby.