Rakwana Holidays from £781

Great staff ! Place needs some updating

A beautiful spot, lovely rooms and very attentive staff

Decent quality 3 star hotel on negombo seafront. Nice garden facing the beach and great views of sunsets. Guests were a mixed crowd of locals and foreign tourists. Check in process was slow and inefficient. Staff seemed to struggle to process a group booking ahead of us and told us to wait. This took more than half hour. The older lady who showed us to our room incorrectly told us that there was no room service. Her younger male colleague confirmed there was room service and said he was frustrated with this older ladies capability to do her job. We struggled on our first night as the air con didn't work. The maintenance staff struggled to fix the issue and we had to be moved. Many of the sockets were not to the current Sri Lankan /UK standard. In other words they were the 3 round pin sockets.. Buffet on the saturday was very good and wide ranging. Sunday was a lot worse, we think it may have been cos there were less guests All in all a mixed bag but the staff are reasonably friendly, garden is nice. Rooms need updating but compared to some so called 4 star rival hotels i would say this place is decent value for money.

Very nice hotel. Thank you.

Beautiful property on the outskirts of Negombo in a very peaceful calm location. Perfect for resting after a long flight of from some quiet away from the hustle and bustle of the beach properties. There are only 5 rooms. We had room 2 which is a beautiful heritage room in the original house. Breakfast is delicious. Lovely varied menu. Dinner is also good but note that the prices here are in USD and pricier than in town. Few things I didn’t like so much 1. There is no driver or tuk tuks nearby so we had to reply on the unreliable uber app to get into town. It’s about 20 mins and between 600-1000 in a tuk tuk. 2. The water in the bathroom is scalding hot. I burned myself a little the first night so it would be good if the hotel could add a warning sign somewhere. 3. There are no suggested tours or guides from the property. It would be good if the hotel could perhaps have a few suggestions on hand to avoid trawling through Expedia, get your guide etc. other than this I think our stay was pretty perfect.