Title: Pik Palace, Shahdag, Autograph Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pik Palace, Shahdag, Autograph Collection Mountain adventures and relaxation await at this family-friendly retreat with horse rides through snowy peaks and rejuvenating spa treatments. ## Photo gallery for Pik Palace, Shahdag, Autograph Collection ![Exterior - Pik Palace, Shahdag, Autograph Collection (Qusar)](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/w4000h2663x0y0-3531988f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Room, 1 King Bed, Smoking | Minibar, in-room safe, desk, soundproofing - Pik Palace, Shahdag, Autograph Collection (Qusar)](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/9049bb95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing - Pik Palace, Shahdag, Autograph Collection (Qusar)](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/2454e389.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool - Pik Palace, Shahdag, Autograph Collection (Qusar)](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/9192893f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing - Pik Palace, Shahdag, Autograph Collection (Qusar)](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/1eb0cc9f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Anykh Mosque and Shahdag, Pik Palace, Shahdag, Autograph Collection offers adventure and relaxation. Enjoy horseback riding or snowboarding, unwind with Ayurvedic spa treatments, dine at two international restaurants, and enjoy the arcade/game room and library. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Pet-friendly - Parking included - Free Wi-Fi £165 includes taxes & fees 25 Jan - 26 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Room, Smoking, Resort View ![Deluxe Room, Smoking, Resort View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/7cecb867.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Smoking, Resort View ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Private bathroom Bidet Separate bath and shower Hairdryer - 527 sq ft - Sleeps 3 - 1 King Bed OR 2 Double Beds ### View all photos for Junior Suite, 1 King Bed, Smoking, Mountain View (Urban, Larger, Sofa Bed) ![Junior Suite, 1 King Bed, Smoking, Mountain View (Urban, Larger, Sofa Bed) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/7b855c92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Smoking, Mountain View (Urban, Larger, Sofa Bed) ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LCD TV Private bathroom Bidet Separate bath and shower - 688 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed, Resort View ![Executive Suite, 1 King Bed, Resort View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/1834334b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Resort View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Fireplace Air conditioning Free cots/infant beds LCD TV Separate bedroom Private bathroom - 893 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 Double Bed, Smoking, Resort View (Balcony) ![Deluxe Room, 1 Double Bed, Smoking, Resort View (Balcony) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/dff59542.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Smoking, Resort View (Balcony) 10.0 Exceptional 3 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LCD TV Private bathroom Bidet Separate bath and shower - 516 sq ft - Mountain view - Sleeps 3 - 1 Double Bed ### View all photos for Presidential Room, 1 King Bed, Smoking ![Presidential Room, 1 King Bed, Smoking | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/e99a41f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, 1 King Bed, Smoking ### Highlights Soundproofed Private rooftop hot tub Air conditioning Free cots/infant beds LCD TV Private bathroom Bidet Separate bath and shower - Mountain view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQusar-Hotels-Pik-Palace.h9680083.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQusar-Hotels-Pik-Palace.h9680083.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.31739%2C48.13546&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=y4gVdIDqJ8dSXuD0o5xPhXR4dns=) Gusar-Laza Road Km 29, Shahdag, Qusar #### What's nearby - Laza Waterfalls \- 10 min drive \- 2.7 miles - Anykh Mosque \- 15 min drive \- 6.7 miles #### Restaurants - ‪Slice - ‬6 min drive - ‪Gondola - ‬6 min drive - ‪Shahdag Restaurant 2351 - ‬19 min drive - ‪Menzere - ‬9 min walk - ‪Şahdağin Dadi - ‬9 min walk ## About this property ### Pik Palace, Shahdag, Autograph Collection Luxury family-friendly hotel near Laza Waterfalls Located close to Anykh Mosque, Pik Palace, Shahdag, Autograph Collection provides a terrace, a coffee shop/cafe and a garden. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski lift privileges, a ski shuttle and ski equipment hire. Indulge in a manicure/pedicure, a body wrap and a massage at The Club, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Enjoy the gym, as well as activities, such as horse riding and snowboarding. Free in-room WiFi is available to all guests, along with an arcade/games room and a library. Other perks at this hotel include: - An indoor pool and an outdoor pool - Free self-parking and valet parking - Continental breakfast (surcharge), express check-out and express check-in - Supervised childcare (surcharge), concierge services and a front desk safe Room features All 171 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with separate baths/showers and bidets - 32-inch LCD TVs with premium channels - Free infant beds, electric kettles and daily housekeeping ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/12000000/11600000/11598900/11598882/a2ea3c6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shahdag Hotel & Spa Qusar - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 162 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=11598882&PinnedHotelID=11598882&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/16000000/15750000/15745500/15745471/650305e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Qafqaz Tufandag Mountain Resort Hotel Gabala - Breakfast included - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 32 reviews £124 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=15745471&PinnedHotelID=15745471&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/79000000/78480000/78472100/78472094/3f6bce07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Park Qusar Resort & Spa Hotel Qusar - 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27 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=34851402&PinnedHotelID=34851402&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Ski shuttle nearby - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AZN 35 for adults and AZN 17.50 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Alpina Brasserie - Chocolat Bar - Terraza Restaurant ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Gym - Horseback riding/rentals - Hot tub - Indoor pool - Library - Outdoor pool - Sauna - Ski equipment rentals - Ski lift privileges - Ski storage - Snowboarding - Steam room ### Family friendly - Arcade/game room - Babysitting (surcharge) - In-room cot - Indoor pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Turndown service ### Business services - 3,229 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Garden - In a regional park - In the mountains - Terrace ### Full-service spa - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Assistive listening devices - Grab bar near toilet (76 centimetre high) - Height-adjustable showerhead - Lever door handles - Lift (104 centimetre wide door) - Low-height electrical sockets in bathroom - Portable hoist available - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (109 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 7 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium digital channels - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Late check-in fee for check-in between 3:00 PM and noon Express check-in available ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of AZN 45 per pet, per night Service animals are welcome, and are exempt from fees 1 total (up to 10 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for AZN 100.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately AZN 35 for adults and from AZN 17.50 for children - Pet fee: AZN 45 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 3:00 PM and noon - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: AZN 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Pik Palace Shahdag Autograph Collection Hotel Qusar Pik Palace Shahdag Autograph Collection Hotel Pik Palace Shahdag Autograph Collection Qusar Hotel Pik Palace, Shahdag, Autograph Collection Qusar Qusar Pik Palace, Shahdag, Autograph Collection Hotel Pik Palace Shahdag Autograph Collection Hotel Qusar Pik Palace Shahdag Autograph Collection Qusar Pik Palace Shahdag Autograph Collection Pik Palace, Shahdag, Autograph Collection Qusar Pik Palace Shahdag Autograph Collection Hotel Hotel Pik Palace, Shahdag, Autograph Collection Pik Palace, Shahdag, Autograph Collection Hotel Pik Palace, Shahdag, Autograph Collection Qusar Pik Palace, Shahdag, Autograph Collection Hotel Qusar ## Frequently asked questions ### Does Pik Palace, Shahdag, Autograph Collection have a pool? ### How much does it cost to stay at Pik Palace, Shahdag, Autograph Collection? ### Is Pik Palace, Shahdag, Autograph Collection pet-friendly? ### How much is parking at Pik Palace, Shahdag, Autograph Collection? ### What time is check-in at Pik Palace, Shahdag, Autograph Collection? ### What time is check-out at Pik Palace, Shahdag, Autograph Collection? ### Where is Pik Palace, Shahdag, Autograph Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pik Palace, Shahdag, Autograph Collection Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 8.8 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 52 8 - Good 19 6 - Okay 4 4 - Poor 4 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### NAZIF 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities View from hotel is really worth staying for at 3 days staff is really helpful the place where hotel is located is really awesome must stay in this hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/9c2a4a88-7369-4022-acc6-d282e71a7463-1757664394473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### NAZIF Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nargiz 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is great with a variety of entertainment options. The staff was very friendly and helpful especially Gunel from Alpina restaurant and Gulnar from Spa and massages. Thank you ##### Nargiz Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Great hotel. Staff was helpful. Room was clean and spacious. SPA service was great. ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Seymur 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Hotel This is a fantastic hotel. Very comfortable and warm room. We had an amazing time at your hotel! The pool area was fantastic, and the staff were always smiling and ready to help. The spa services were outstanding, and the view from our room was breathtaking. We also appreciated the eco-friendly initiatives implemented by the hotel.I will certainly be back ##### Seymur Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### mounir 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and service ##### mounir Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Seymur 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Pik Palace Hotel This is a fantastic hotel. Very comfortable and warm room. We had an amazing time at your hotel! The pool area was fantastic, and the staff were always smiling and ready to help. The spa services were outstanding, and the view from our room was breathtaking. We also appreciated the eco-friendly initiatives implemented by the hotel.I will certainly be back ##### Seymur Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Rakshit 10 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place to stay ##### Rakshit Stayed 1 night in Feb 2025 ### 4/10 Poor #### Noor 25 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not clean ##### Noor Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Hala 17 Feb 2023 Liked: Staff & service, amenities, property conditions & facilities Clean, warm and well kept. This beautiful hotel is the perfect stay for families and individuals, with multiple restaurants surrounding. The rooms are well heated, clean and modern. The hotel has many amenities such as a gym, indoor and outdoor pool, as well as a ski shop below. I would definitely stay again. ##### Hala Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Olga 11 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great! ##### Olga Stayed 4 nights in Feb 2023 ### 4/10 Poor #### Jaykishan 17 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible service House keeping was poor Bell boy did not deliver our luggage for more than an hour Poor service at the swimming pool Over all not a pleasing experience ##### Jaykishan Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Vagif 1 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The only negative point The only what I did not like there is not enough waiters to serve full loaded breakfast time, as juices, water, tea or coffee you can get only upon requests from waiter, means sit and wait if he is busy by serving others. ![](https://a.travel-assets.com/ugc/hotel-reviews/DF0ED4F7EB66CB087AE362F548C42E487A30CCC61709317481986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vagif Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Nimra 28 Jul 2025 Liked: Property conditions & facilities Disliked: Staff & service We chose Pik Palace Shahdag, a Marriott Bonvoy hotel, for our honeymoon expecting a premium 5-star experience — but it turned out to be a major disappointment. Right from the start, the AC in our room didn’t work. At this level, you expect basic comforts to be guaranteed, especially when you’re paying premium prices. We reported it immediately and someone from engineering came at midnight, assuring us it was fixed. But the AC never worked, and we spent the entire first night feeling hot and suffocated. The next morning, we again requested help and asked for a room change. Shockingly, they offered us a room without a balcony or mountain view — even though we had paid 100 manat extra (double what we should have) for a balcony and view. This was unacceptable. We stayed in the room the entire next day until 9 PM, still dealing with the broken AC and no proper solution. After multiple complaints and reminders, they finally moved us — late at night, right before our final morning checkout. While the final room was fine, it came too late. Both our nights were ruined, especially the first — a night we’ll never get back. The mismanagement, overcharging, and lack of urgency from a so-called 5-star hotel was shocking. I would not recommend Pik Palace Shahdag to anyone, especially not for a special occasion. You’re paying for luxury but receiving careless service and discomfort instead. ##### Nimra Stayed 2 nights in Jul 2025 ### 8/10 Good #### Fatima 1 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### جيد التجربة جيدة بشكل عام ولكن السعر مرتفع ##### Fatima Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Darius 1 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was furnished beautifully with quality amenities and lovely decor. Easy access to the ski lifts and slopes. ##### Darius Stayed 4 nights in Feb 2022 ### 10/10 Excellent #### Shehlan 28 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing experience Amazing experience. Breathtaking views. Saddam from front desk was very helpful and made our stay even more comfortable. He was always available to help us with our queries. Housekeeping team also kept checking frequently to make sure our rooms were clean. ![Sunrise from our room](https://a.travel-assets.com/ugc/hotel-reviews/EFBC5266AF7F599A2ACB3F3DC48C2110B42961241646040842937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shehlan Stayed 2 nights in Feb 2022 ### 8/10 Good #### Almohannadi, Doha 19 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Almohannadi Stayed 1 night in Feb 2022 ### 8/10 Good #### Almohannadi 19 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Almohannadi Stayed 1 night in Feb 2022 ### 10/10 Excellent #### mohammed 12 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### more than great great staff ... great view ... great room ... great service ... great location ... everything on the hotel more than great ##### mohammed Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Verified traveller 25 Feb 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is really neat, breakfast is quite generous and has a wide diversity of options. The ski resort was impressive and prices are cheap when coparing to ski resorts in Colorado US. Snow will not be the same but it's fun ##### Verified traveller Stayed 1 night in Feb 2021 ### 8/10 Good #### Verified traveller 22 Feb 2021 Liked: Cleanliness, property conditions & facilities, room comfort very nice vacation spot, not so suitable for a business traveler ##### Verified traveller Stayed 2 nights in Feb 2021 ### 10/10 Excellent #### Yuval 12 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel for spanding short vacations and ski Beautiful, comfortable room with nice mountain view. Very close to Ski trails (Ski in Ski out almost). Overall experience was great. ![Room mountain view ](https://a.travel-assets.com/ugc/hotel-reviews/C09ADDB472B58AA92BD66B19429DBE79590A0DD81613100531274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room](https://a.travel-assets.com/ugc/hotel-reviews/E22F57CA9BA57101090983514A77D2D77013B1A61613100531345.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yuval Stayed 2 nights in Feb 2021 ### 10/10 Excellent #### Erin S. 10 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect winter ski vacation We had a beautiful, luxurious stay with a breathtaking view of the mountains out of our bedroom window. ##### Erin S. Stayed 3 nights in Jan 2021 ### 6/10 Okay #### James 8 Feb 2021 Liked: Property conditions & facilities, room comfort #### Dissatisfied The hotel is covered in social distancing signs and also signs telling people to wear masks but people were just walking around without them. Also I was waiting at reception at the 2m sign and a woman with no mask on just walked in front of me and started talking to the man on reception. Instead of telling her to wait in line, the member of staff just started serving her and I still had to wait. What’s the point in putting signs up and then not making people use them!! Also I tried calling the hotel 5 times before we travelled and also tried to contact them on Instagram but got no answer or reply. Not good!! Also, this is a ski resort and people who are skiing should be allowed to have late check out. ##### James Stayed 2 nights in Feb 2021 ### 10/10 Excellent #### Abbasova 4 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Vse otlicno ##### Abbasova Stayed 3 nights in Dec 2020 ## Expedia's Latest Trends ### Hotels > [Lebay Beach Hotel](https://www.expedia.co.uk/Larnaca-Hotels-Lebay-Beach-Hotel.h19531459.Hotel-Information) > > [Paphos Gardens Holiday Resort](https://www.expedia.co.uk/Paphos-Hotels-Paphos-Gardens-Holiday-Resort.h965999.Hotel-Information) > > [Louis Imperial Beach](https://www.expedia.co.uk/Paphos-Hotels-Louis-Imperial-Beach.h1243610.Hotel-Information) > > [Ivi Mare - Designed for adults by Louis Hotels](https://www.expedia.co.uk/Paphos-Hotels-The-Ivi-Mare-Designed-For-Adults.h26779788.Hotel-Information) > > [Radisson Beach Resort Larnaca](https://www.expedia.co.uk/Larnaca-Hotels-Radisson-Beach-Resort-Larnaca.h67290585.Hotel-Information) > > [Leonardo Cypria Bay](https://www.expedia.co.uk/Paphos-Hotels-Leonardo-Cypria-Bay-All-Inclusive.h21123270.Hotel-Information) > > [Avlida Hotel](https://www.expedia.co.uk/Paphos-Hotels-Avlida-Hotel.h1144626.Hotel-Information) > > [Theo Sunset Bay Hotel](https://www.expedia.co.uk/Paphos-Hotels-Theo-Sunset-Bay-Hotel.h2590033.Hotel-Information) > > [Olympic Lagoon Resort - Paphos](https://www.expedia.co.uk/Paphos-Hotels-Olympic-Lagoon-Resort-Paphos-All-Inclusive.h114932.Hotel-Information) > > [Avanti Holiday Village](https://www.expedia.co.uk/Paphos-Hotels-Avanti-Holiday-Village.h1099875.Hotel-Information) > > [Azia Resort and Spa](https://www.expedia.co.uk/Paphos-Hotels-Azia-Resort-And-Spa.h918584.Hotel-Information) > > [Louis Ledra Beach](https://www.expedia.co.uk/Paphos-Hotels-Louis-Ledra-Beach.h1676581.Hotel-Information) > > [Louis Phaethon Beach](https://www.expedia.co.uk/Paphos-Hotels-Louis-Phaethon-Beach.h1234186.Hotel-Information) > > [Atlantica Akteon](https://www.expedia.co.uk/Paphos-Hotels-Akteon-Holiday-Village.h1678073.Hotel-Information) > > [Mare Paphos](https://www.expedia.co.uk/Paphos-Hotels-Atlantica-Mare-Village-Paphos-All-Inclusive.h49948240.Hotel-Information) > > [Atlantica Golden Beach -Adults Only](https://www.expedia.co.uk/Paphos-Hotels-Atlantica-Golden-Beach.h19186768.Hotel-Information) > > [Mayfair Hotel](https://www.expedia.co.uk/Paphos-Hotels-Mayfair-Hotel.h1509177.Hotel-Information) > > [Parklane, a Luxury Collection Resort & Spa, Limassol](https://www.expedia.co.uk/Pyrgos-Hotels-Parklane.h21841.Hotel-Information) > > [Constantinou Bros Athena Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Constantinou-Bros-Athena-Beach-Hotel.h1062938.Hotel-Information) > > [Kefalos - Damon Hotel Apartments](https://www.expedia.co.uk/Paphos-Hotels-Kefalos-Damon-Hotel-Apartments.h2304954.Hotel-Information) > > [Leonardo Plaza Cypria Maris Beach Hotel & Spa](https://www.expedia.co.uk/Paphos-Hotels-Leonardo-Plaza-Cypria-Maris-Beach-Hotel-Spa.h16206071.Hotel-Information) > > [Venus Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Venus-Beach-Hotel.h1457659.Hotel-Information) > > [St. George Beach Hotel & Spa Resort](https://www.expedia.co.uk/Paphos-Hotels-St-George-Hotel-Spa-Beach-Resort.h1330184.Hotel-Information) > > [Alexander The Great Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Alexander-The-Great-Beach-Hotel.h69450.Hotel-Information) > > [Mayfair Gardens](https://www.expedia.co.uk/Paphos-Hotels-Mayfair-Gardens.h9798381.Hotel-Information) > > [Olympic Lagoon Resort – Ayia Napa](https://www.expedia.co.uk/Larnaca-Hotels-Olympic-Lagoon-Resort-Ayia-Napa.h13184205.Hotel-Information) > > [Queen's Bay Hotel](https://www.expedia.co.uk/Paphos-Hotels-Queens-Bay-Hotel.h68433.Hotel-Information) > > [King Evelthon Beach Hotel & Resort](https://www.expedia.co.uk/Paphos-Hotels-King-Evelthon-Beach-Hotel-Resort.h8803964.Hotel-Information) > > [Mare Ayia Napa](https://www.expedia.co.uk/Larnaca-Hotels-Atlantica-Mare-Village-Ayia-Napa.h82957.Hotel-Information) ---