Verified review
4/10 Poor
Lan T.
29 Dec 2024
Liked: Cleanliness, check-in, communication, location
The pool is 2km away!
To start off with positives, the location at the base of the mountain was ideal. Getting keys was easy but having to carry physical keys and five of them was a not ideal. There was only one set for a condo that sleeps six.I saw photos of the pool and assumed it was on premises, it is not. When I arrived and enquired about it, it turns out it's 2km away. It was a snowboarding trip for us and driving 2km to access a hot tub is not ideal. Facilities not located on premises should not be listed, I find the practice deceptive. The condo unit is in dire need of renovation. More than two light bulbs were not working. The oven only turns if the lever is not pulled all the way. The kitchen did not include a sponge. The shower had great pressure but it's very small. If you are over 140 lbs, it's going to be tight. The pillows need to be replaced. I stay at many hotels and while my partner complains about uncomfortable bedding, I usually do not but the pillow I used in this condo was a 2/10. Given that the hot tub was 2km away, I wanted a hot bath as a replacement but the stopper in the tub doesn't work. A hot bath was impossible. The kitchen didn't have a cutting board. The parking spots were very close, good thing the spot beside our car was vacant during out 4 night stay. I would not recommend this condo to friends.
Stayed 4 nights in Dec 2024