Pyrénées Catalanes Holidays

Three-star residence... But there was no handsoap, no dish soap, no dishwasher detergent, no sponge, no bodywash, no shampoo, and the fridge isn't cold when you get there because it's not turned on. At least they had toilet paper but oh wait, you can't wash your hands. The worst is that you can't just buy it all downstairs and have to drive somewhere else to get it. Would prefer to buy onsite or have all these wall mounted refillable containers. The staff is nice, though the hours are very limited. I wish the check-in was a bit earlier around 3pm instead of 5pm, and the checkout was later 11am instead of 10am. You also need extra time to do the checkout chores, which you cannot complete unless you go and buy stuff off the property, and throw away the trash yourself across the street. Unfortunately there was a lot of construction going on, for an upcoming festival so a lot of beach access and roads are blocked off and noise starting at 7am. I mistakenly thought it was going to be similar to a three star hotel, it's just not the same. If you have the correct expectations then it's located in walking distance from the beach - please fix the pedestrian gate in the parking lot, and has a nice restaurant/bar and a pool.

Perdonnel accueillant et serviable, bel emplacement de l’hôtel, propre

Very nice and beautiful hôtel. All the staff from reception to restaurant to cleaning, was amazing!

Staying in Narbonne for holiday and found another great property by the Chateau Lecarrasses family. Never disappointing to see such a beautiful facility with such great views and lovely staff. Ryan

Very friendly staff and great breakfast..