Verified review
6/10 Okay
Carolyn H.
7 Aug 2026
Liked: Location
Disliked: Check-in
First the positives. Excellent location. Great views of Lake Erie from every room. Convenient parking. Nice (but tiny) shampoo, conditioner and lotion containers in bathroom. Comfortable beds (though high). The two pools and a large spa pool were nice, with many lounge chairs, and extra towels available in the lobby.Now the negatives.- When they say "check-in at 4 pm", they MEAN 4 pm. We arrived at 3:45 and they wouldn't check us in until EXACTLY 4 pm. - Room wasn't perfectly clean - carpet dusty, some dirt around the edges in the bathroom. - Some photos on VRBO showed microwave/small refrigerator and coffee maker. There were none. - Room air conditioner was noisy. - Automatic lighting on all room balconies could not be turned off, so we had to have the drapes fully closed to sleep. - Loud music broadcast all afternoon and evening. We were on second floor and could hear even in our room. We were told the music was required "for the Tiki Bar". - The room's balcony was screened, but at least twice a day birds got in underneath the balcony side adjoining room walls. After 20 or so minutes the birds got out the same way on their own. - No phone in the room and we had a hard time finding the front desk phone number anyway. Finally just had to go down to the front desk when we needed something.- No breakfast available. No complimentary coffee. Small coffee bar in the lobby.
Stayed 3 nights in Aug 2026