Pupaggi Holidays from £239

Strange service interaction at breakfast. Apparently I did not sit at the "designated" table for my room. There were number cards on some of the tables but I did not see at first. I can't imagine why this is even neccessary. I travel for business 3 months a year and have never seen such a system for hotel breakfast. This was a very big empty dining room with many tables and few guests. When one of the employees saw that I apparently did not sit at the very specific table, she made me pick up my food after I began eating and walk all the way across the room, maybe 25 meters to another table. What kind of service is this? Was that neccessary? Is it how you properly treat a guest? I'll remind you that the giant room was nearly empty from the time I arrived and left. She did this in a cold manner. Throughout the rest of the 20 minutes that I sat at the "correct" table, never saw another employee to ask for coffee. This is not anywhere near the level of service I would expect from a 4 star hotel and for this price. Will be certain to avoid this hotel when I return.

I cannot say enough good things about Hotel Sina Brufani in Perugia. From the moment you walk in, you're surrounded with luxury in this grand hotel. The rooms are spacious, spotless, and have the most comfortable bed I've ever slept in. The breakfast every morning is fantastic, consisting of a wide assortment of cold cuts, fruit, cereals, pastries, cakes, bacon and eggs, coffees, etc. The hotel staff are so friendly and accommodating. Being a solo traveler, I had many questions about the city itself and they were always more than happy to help me. They really went out of their way to make sure that everything about my trip was perfect. But perhaps the best part about the hotel is it's location. It's situated directly across from a beautiful piazza, and the city center is literally right down the street. In a 3-4 minute walk you're in the heart of the city with all its beautiful historic landmarks. I loved everything about the hotel, and I adored Perugia. I hope to return someday and if I do, I will definitely stay at Sina Brufani again.

Good

Great place to stay lovely friendly staff excellent food and first class housekeeping.

Very nice room with excellent a/c and decor, fridge, safe etc.. Very helpful staff with taxis, reservations etc. Shower needed care not to turn bathroom into wet room and sink drained poorly but everything else fine. Excellent central location convenient for all major attractions. Breakfast was good. Room service prompt and helpful.