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Overview of The Reserve At Paradisus Palma Real Resort All Inclusive

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Paradisus Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival

  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Reserve Ocean Front Suite

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

The Reserve One Bedroom Master Suite

4/5 guest room rating
  • 1076 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Reserve Beach Luxury Junior Suite Ocean Front

5/5 guest room rating
  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Reserve Ocean View Suite

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 2 King Beds

The Reserve Junior Suite

4.7/5 guest room rating
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Reserve Two Bedroom Master Suite

4.5/5 guest room rating
  • 1883 sq ft
  • Sleeps 7
  • 2 Double Beds and 1 King Bed

THE RESERVE ONE BEDROOM SUITE SWIM UP

4.1/5 guest room rating
  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Reserve Beach Suite Ocean Front

4.3/5 guest room rating
  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Reserve Presidential Suite

  • 2002 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Reserve Beach Luxury Junior Suite Ocean View

4.5/5 guest room rating
  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Reserve Two Bedroom Master Suite Swim Up

  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

The Reserve One Bedroom Master Suite Swim Up

4.2/5 guest room rating
  • 1076 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 631 out of 999 reviews
5 - Excellent 63%
Rating 4 - Good. 214 out of 999 reviews
4 - Good 21%
Rating 3 - Okay. 77 out of 999 reviews
3 - Okay 8%
Rating 2 - Poor. 48 out of 999 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 999 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice and amazing, we love the place,food and the personal
Stayed 3 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2021

5/5 Excellent

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here mid March 2021 - group of 5 people. Because of Covid they complimentary moved everyone to their biggest property on the resort, THE CIRCLE, to better serve everyone and follow guidelines. The property was SO clean! From the rooms to the restaurants to the pool.. perfect. The staff was SO inviting and nice from the moment you step foot on the property til the moment you leave. The resort has everything you could possibly need on it. Biggest suggestion is do yourself a favor and download their app!!! You can order room service, order towels, cleanings, anything you need through the app and it gets delivered right to your room.
Stayed 4 nights in Mar 2021

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing resort. We got moved to the grand reserve and what a beautiful place. Excellent staff and service and such a great time.
Stayed 4 nights in Mar 2021

1/5 Terrible

Disliked: Staff & service, amenities
This resort is by far a 5 star hotel. We got in at about 11pm, we were not greeted even with a water, service was slow and inattentive. Since we got in late, the only option we had for dinner was room service. We were honestly expecting a much better dinner as they show in the pictures on the tv. After waiting over one hour for the food to arrive, it came in cold, and with all honestly, it was bland and tasteless and much worse, it was not worthy of a “5 star” hotel. We then noticed there were no toiletries, bathrobe, slippers or anything that you would expect from such hotels, there was only soap and paper cups. We looked inside the mi I at and there were two beers, one Coca Cola and two bottles of water.. we were surprised since this is an all inclusive hotel, we thought we were going to have more options. We decided to call it a night and hoped that the day after would be better. The following morning, we went to have breakfast and afterwards we went to see the concierge, we told him what our concerns were and we were told they would take care of everything. Late afternoon came and there was nothing done about our concerns. I then decided to take action and asked to cancel the rest of the trip
Stayed 8 nights in Mar 2021

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