Ratings based on 1,065 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jan-2017
Pros: Las atenciones
Cons: Calentador de agua
Buena, comida en los restaurantes excelente, el agua de la banera fria
3out of 5
by A verified traveller from Qc, Canada

Good vacation, but...

Posted 01-Jan-2017
The preferred "upgrade" not really an upgrade at this hotel. They sell the preferred membership for nothing therefore more than 60% of the hotel is preferred. Preferred beach section is overcrowded by 7:15 (no joke) and same for pool. Have been at two other Dreams and did not have that problem. Wait at the restaurants was terrible and no service at all at the buffet! Way to many motorized activities very near the beach, the worst I've seen after ~20 resorts. Everything else was great. Not a bad place but I could recommend many other hotels/resorts in Punta Cana before this one at cheaper price.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2016
The toilet didn't work most of our trip, and we had to switch rooms. The resort needs a make over. The staff was excellent.
2out of 5
by A verified traveller

Trop de bruit

Posted 20-Dec-2016
Pas reposé, trop bruyant, trop cher aux vues des prestations. Pas premium
5out of 5
Recommended
for Everyone
by A verified traveller from PA

Superior Service

Posted 09-Dec-2016
The staff and resort was one of the best we have stayed at over the years! The pools, beach and bars are great! I highly recommended for a relaxing vacation.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Awesome, Affordable Getaway.

Posted 27-Nov-2016
I've been to this hotel twice. The staff is amazing. The food is good. The pool is great and the beach is nice. The best part about this hotel is that every room is close to the beach, pool, and restaurants. The worst part is that the ground floor rooms tend to smell like mildew. Ask for a new room and they hook you up. Free WiFi and AC in every room.
3out of 5
by A verified traveller

Außen hui, innen ....

Posted 20-Nov-2016
Pros: Außenanlagen, Poolbereich (der Sandstrand ist allerdings - mit Ausnahme des Volleyballfeldes - fast komplett mit Liegestühlen gepflastert)
Cons: Zimmer renovieren und Bettwäsche bei Gästewechsel erneuern
Äußerlich wunderschöne Hotelanlage und sehr freundliches, stets hilfsbereites Personal. Die (großen) Zimmer sind allerdings total abgewohnt und bieten wenig Komfort (z.B. keine Möglichkeit, die im Bad bereitgestellten Hand- und Badetücher aufzuhängen). Im gesamten Zimmer keine Haken oder sonstige Möglichkeit, Kleider zum Lüften aufzuhängen. Der Waschbereich besitzt keine Tür und ist auch optisch vom Wohnbereich nicht getrennt. Durch die Dusche, die von den dazu gehörenden Wasserhähnen weit entfernt ist, werden große Bereiche des Raumes unter Wasser gesetzt. Die vielen Haare im Bett lassen vermuten, dass das Bettzeug nach dem letzten Gast nicht gewechselt wurde.
3out of 5
Recommended
for Couples
by A verified traveller from US

Disappointing stay for what I paid

Posted 10-Nov-2016
Location: We paid for a snorkeling excursion, which ended up being a pirate ship for families. Our hotel didn't inform us that our previous trip was cancelled.
Upon arrival at the hotel we were greeted and delighted by what we saw in the lobby. After we upgraded to preferred, which included the adults only section, preferred areas of the resort, etc we got to our room where I started to become disappointed. The room was outdated, tiles were falling apart in the shower, the bed was extremely uncomfortable, the air conditioning wouldn't go any cooler nor would it work when I tried to use it, and that's just a few of the things that I was disappointed by. The fact that we spent the money for an upgraded room and service, should mean upgraded. Our balcony was a view of a walkway, on the first floor and when they told us adults only I was a little confused by the screaming children that were constantly waking up my friend and I everyday (the block of rooms we stayed in had a sign stating adults only). We were supposed to have an upgraded mini-bar, and they never upgraded us regardless of how times we asked for it. Since you cannot drink the water from the faucet, water bottles were provided for us, however, my friend and I had to call everyday to have them replenish our bottles even though housekeeping should of done that when they clean the room. There wasn't a lot of entertainment either...my friend and I went into the casino and to a club or area called desires where there was no music with a The resort was nice, I don't want to give a terrible review for the whole time I was there but I definitely feel like I paid too much.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Place to be with family and friends

Posted 06-Nov-2016
Pros: Easy access to the amenities and more than friendly staff
Cons: Needs to have more options for night time or club
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Excellent Experience

Posted 29-Oct-2016
Location: The hotel is located not far from the airport there are private taxis and public transport if you want to go into town. But no need to
The room is very clean and spacious the environment is calm and relaxing. there is a lot to do depending on your choice of activity. It is family friendly. Food and drink - you will be spoilt for choice