Ratings based on 655 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Families
by A verified traveller from Oslo NORGE

hotel ved stranden med stor have meget bra

Posted 28-Nov-2015
Pros: ikke noe
vi var veldig fornøyd med hotellet spesiel personale, de var alltid behagelig i godt humør
4 out of 5
for Everyone
by A verified traveller

Great resort on the beach with good food.

Posted 23-Nov-2015
Cons: Food quality at dinner restaurants
Location: Excellent location on the beach
Entertainment staff were excellent. Rooms were clean and decently appointed. Guest rooms could use a more modern upgrade compared to the resort grounds which were immaculate. Food at restaurants was good. I would recommend for a nice getaway to enjoy the sun and relax.
4 out of 5
for Everyone
by A verified traveller from Seattle, WA

Very Relaxing

Posted 15-Nov-2015
Pros: Very nice pools and not over crowded. I liked to be able to get food on the beach at a little grill and waiters on the to get you drinks as well.
Cons: The restaurants were not as much of a step up from the buffet food. The beef could have been better quality. The atmosphere was nice though in them.
Location: Plenty of excursions to do. I didn't go into town.
The buffet was one of the best I've had. Plenty of staff to serve you and get you what you need.
5 out of 5
for Everyone
by A verified traveller

Worth getting the preferred package!!!

Posted 09-Nov-2015
It was wonderful! I loved the preferred, only complain is the preferred side Grill restaurant they were a bit slow and not to friendly!!!! The lobby bar attendees were Super Friendly loved them!!!! The food was Really good from buffet to restaurant!!!! OMGGGG THE ITALIAN RESTAURANT IS A MUST, best beef the (beef osanbuka) IT MELTS IN UR MOUTH, seafood is outstanding as well
3 out of 5
by A verified traveller

Ok place not the greatest

Posted 06-Nov-2015
Ok hotel, not the greatest.. Definitely wouldn't go there again! Kids club is way out in Bonney land so you don't feel like using that option..
3 out of 5
by A verified traveller from Toronto, Canada

Nice hotel but disappointing staff

Posted 03-Nov-2015
Pros: Mostly the beach and facilities.
Cons: Staff training. Staff attitude towards guests. Speed of service. Food quality and variety (I wish I had tried more local food).
Location: Location is good, but not many cultural activities around. If your goal is to relax and maybe go snorkeling around, it´s a good place.
Having stayed at Dreams in Tulum, Mexico, I thought this resort in Punta Cana would be equally amazing. What a mistake! There are some great things about it, like the size of our room, the nice beach and the proximity to the airport and some other interesting places. That being sad, most of the times we were either disappointed or unhappy. I felt embarrassed a couple of times by male staff that made a pass at my wife and one of them even said inappropriate things. Dominican men have a peculiar attitude towards women, but a hotel employee should never make guests feel uncomfortable. That being said, many of them were very friendly and polite. The food overall is very average, nothing special. Would I stay again? No.
5 out of 5
for Everyone
by A verified traveller

Great all inclusive

Posted 01-Nov-2015
The facilities were great, staff friendly and helpful, food awesome, activities on the resort were a little limited but there were many excursions off site to make up for that. Overall a wonderful experience.......would definitely return.
2 out of 5
by A verified traveller

An older, used up, well maintained all inclusive

Posted 30-Oct-2015
Pros: The hotel rooms were not big, but they were clean.
Cons: First I would recommend a refurbishment to the hotel, because today as it is, I would more call it a good 4 star, rather then a 5 star.
Location: We didn't get out much from the resort, so on this I can not comment.
The hotel is an older one, and unfortunately with an older atmosphere, not something you would expect from a new 5 star hotel. It is called all inclusive, but all the bars, all the restaurants are understaffed. It is normal, that they make you wait 1-2 hours for dinner, and they don't accept reservations. The all inclusive bars are for free, but so understaffed, that you have to stand in line to get served. This is not a 5 star treatment if you ask me. The fitness centre is so small, that during my 5 day stay, I quit trying to even get in after the third attempt. The beach was constantly full with see weed, so even though the hotel has white sand, you don't enjoy it due to the see weed and its smell, by the afternoon. The wifi signal is weak, it only works fine during the night hours, when most guests are not connected.
1 out of 5
by A verified traveller


Posted 26-Oct-2015
Food was terrible, swimming pool surface cut and grazed my sons feet. Waste of my money and very disappointed.
4 out of 5
for Everyone
by A verified traveller from Pa

Nice that everything was close to our room.

Posted 24-Oct-2015
Pros: All-Inclusive
Cons: Maybe when you first arrive and your room is not ready you should be told to get something to eat and drink and not be lead right not a sales pitch!!
For our first time to Punta Cana, this was a nice resort. The only thing that was disappointing was the beach was not clear and blue like we thought it was going to be. Could have did without the sales pitch when we first arrived but, other than that everything was Excellent!!!