We had a good family vacation. The food at the specialty restaurants was ok but not exceptional. After getting there we didn't like our room so asked for an upgrade. New room much better but had to pay more for that. When moving I left my necklace in the old room but they were not able to find it so I'm sure the maid has a nice necklace now. When playing games, if you won you were to get funny money but you didn't always get it. The resort is nice and activity people were extremely friendly. All in all it was a good vacation.
Comment from Hotel Management
11-Aug-2017 by Isabel Rueda, Hotel Management
Greetings from Dreams Palm Beach Punta Cana!
Thank you for your feedback and I can assure that we do not take our valued guests comments lightly, on the contrary, we always use them for our training and improvement of our service.
I am concerned about the new left necklace in your "old" room, prior your room move and I would like to hear more about it, however I do not have information from you and due to the guidelines of this web site, I cannot give you my email, however I provide you my email or number.
Please contact me, WE ARE HERE FOR YOU!