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Reviews of Hotel Cally Galapagos

2.5 out of 5
Hotel Cally Galapagos
Av. Puerto Villamil, Check In: Hotel Cally, Puerto Villamil, Galapagos

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Madhu

Stayed 3 nights in Apr 2023

10/10 Excellent

Jayen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellent location… Gabriel and his family managing the hotel were always ready to help… 24 hour free coffee and water stations were very helpful… breakfast was amazing with fresh fruits and different juices each day. Highly recommend the hotel…
Stayed 3 nights in Jan 2023

8/10 Good

Maris

Travelled with partner
Liked: Cleanliness, staff & service
The property is very convenient to the center of Puerto Villimil. The staff is warm, friendly and very helpful. The daily breakfast is a good option Everything was kept very clean and serviceable. It was a good value for the money. For a happy hour try the Pink Iguana at the other end of the street.
Stayed 5 nights in Jul 2022
Response from Team Cally on 16 Jul 2022
Dear Maris, Thank you for your coments. It´s really important to know that you enjoy your time in Isabela, and we´re part of it. We hope that you have a good rest of the year, best wishes in your personal and professional life. Best regards. TEAM CALLY.

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing! Loved everything about this hotel. The location is great - close to the beach/pier and everything else. My wifi wasnt working, but then i realized that wifi was working anywhere on the island. My favourite hotel out of all the ones i ve stayed in galapagos! Would definitely come back. Breakfast was awesome and of an enormous size
Stayed 1 night in Sep 2019
Response from Tatiana on 22 Sept 2019
Dear Alena, Thank you very much for your comments and rating. We´re pleased to know that your stay at Hotel Cally was pleasant and we were able to be part of your satisfactory experience in the Enchanted Islands. For us it will be a pleasure to receive it in the future, we hope it´s not so far away. Ggood return to your home and many successes in all areas of your life. Best regards Tatiana

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Taty on 1 Apr 2019
Dear Guest, Thank you so much for your calification.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
the top floor of this hotel is being converted and is a building site from 7am to 7pm. There was no notification of this at the time of booking nor when I arrived. I had to move out and whilst the staff were more willing to assist, the owner clearly just wanted to make money. The communal areas over look a revolting looking yellow/brown swamp area.
Stayed 3 nights in Oct 2018
Response from Tatiana on 4 Dec 2018
Dear Guest, we are very sorry about the noise. We hope that the solution we gave you was the best. Thak you for your coments, we will take them into account to improve.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Room was very clean. New towels each day. It would have been nice to have a TV in the room. The staff was friendly and helpful. Breakfast each morning was good.
Response from Tatiana on 23 Apr 2018
Dear: Thank you very much for your comment, we are glad to know that your stay at the hotel was pleasant. We take into account the comment about TV. Regards Tatiana Front Desk

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly host/owner but consider location
This is owned by the host on site, and they are super friendly. The location is about 15-20 min taxi ride from center of Santa Cruz island.
Stayed 2 nights in Aug 2017

4/10 Poor

Richard, Sydney

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Rooms good but building incomplete
(Feb 2015) This is like an offshoot of their beachfront resort. Set a short walking distance back from their premier property. Rooms were clean & fresh but the building itself was unstaffed and incomplete. Felt safe enough though. Has a lot of potential as a budget option.
Response from Tatiana on 23 Apr 2018
Dear, At present the Hotel operates independently. that is, all day there is staff at the reception that we are there to serve you. The construction is relatively finished, at the end of the month we will inaugurate the restaurant and the star room. We have in project 2 suites with ocean view on the 4th floor. I look forward to your visit if you are going to travel to Galapagos - Isabela. Regards Tatiana Front Desk

10/10 Excellent

Vladimir, Sykesville, MD, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a modern hotel with nice service..
We stayed in Cally two nights in April 2015.

10/10 Excellent

CECILIA, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfotable rooms...but no front desk staff
For the price we paid, the hotel was very nice. A new facility with a sister property where we were also able to enjoy the beach front access and the café. It isn't right in town, but just an easy stroll to restaurants and shops down the main drag. The only negative part of our stay was when we arrived at 10am there was no one at the desk to check us in. We decided to put our bags in the corner of the lobby and being on the optimistic side we decided that we could trust nothing would be tampered with or taken...when we returned after 4 hours, we were happy to see that our luggage and belongings were untouched. But once again there was no one at the desk to check us in. By then we were disappointed. I had remembered that the "Cally" property was a sister hotel to another Red Mangrove hotel nearby. We decided to look for that hotel and inquire about check in. We had even a difficult time locating that site after walking around the area and asking a few people we came across. Finally we stopped into a 'dive shop' and they instructed us where to go. Sure enough we were able to check in there and the woman told us that no one works the desk at "Cally" on the weekends.
Response from Tatiana on 23 Apr 2018
Dear Cecilia, At present Hotel Cally has service every day, at reception there will always be a person at your service. regards Tatiana Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto é bem confortável e limpo e a equipe faz a diferença, pois é muito atenciosa.
Stayed 2 nights in Mar 2020
Response from TEAM CALLY on 27 Mar 2020
Caro, Muito obrigado por seus comentários e classificação. Temos o prazer de saber que sua estadia no Hotel Cally foi agradável e pudemos fazer parte de sua experiência satisfatória nas Ilhas Encantadas. Para nós, será um prazer recebê-lo no futuro, esperamos que não esteja tão longe. Bom retorno à sua casa e muitos sucessos em todas as áreas da sua vida. Cumprimentos. TEAM CALLY

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
酒店客房很干净，设施很齐全。酒店提供的早餐也很不错。但是上网非常麻烦，只能在酒店大堂上网，而且网速也比较慢。同时大堂内蚊子很多
Stayed 2 nights in Nov 2018
Response from Tatiana on 27 May 2019
亲爱的客人， 非常感谢您的评论和评价，这对我们非常重要，因为它有助于我们改进服务。 我们很高兴你喜欢这些设施; 关于互联网，我评论说我们正在寻找改进它的方法。 最好的问候 塔蒂亚娜

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Por motivo de refaccion fuimos derivados al ISAMAR LUXURY SUITES donde nos recibió Severo que resulto un excelente anfitrion . Tuvimos una estadia escepcional a orillas del mar con habitacion amplia luminosa y limpia. Re comiendo ampliamnete este alojamiento y agradezco a Severo su bospitalidad que nos permitio sentirmos como en casa y nos brindo toda la informacion para excursiones comidas y como movernos en Isabela!
Stayed 4 nights in Nov 2018
Response from Taty on 6 Dec 2018
Estimados, Muchas gracias por su comentario, nos da gusto saber que nuestros aliados en alojamiento les hayan brindado el mejor servicio que se merecen.

8/10 Good

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
La habitación estaba muy limpia y la cama muy cómoda. Quizás lo único que echamos de menos fue la tele, aunque estando en Galápagos, quién tiene tiempo para ver la tele? Todo muy bien, y la gente muy amable también.
Stayed 1 night in Dec 2017
Response from Tatiana on 28 May 2018
Estimado/a Muchas gracias por su comentario. Tomaremos en cuenta la sugerencia del televisor en este año, a pesar que no es muy necesario ya que se disfruta más de la naturaleza en la isla. Espero que si vuelve a Galápagos nos visite de nuevo, tenemos a disposición nuevas instalaciones como es un restaurante y una sala de star con vista panorámica. Saludos cordiales Tatiana

6/10 Okay

Cilene

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Muito caro para pouco oferececimento. Sem internet no quarto, fraco café da manhã. Visitei um hostel na mesma área e era muito mais agradável e um terço do preço.
Stayed 3 nights in Jun 2017

10/10 Excellent

Masaki, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で親切な従業員がいるホテル
家族3人、子連れで宿泊しました。 清潔なホテルで、従業員も親切でした。町の中心部からも近く、ビーチもすぐそばでした。

6/10 Okay

Nestor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel nuevo puede mejorar
Lugar muy tranquilo, ideal para desconectarse del sistema
Response from Tatiana on 28 May 2018
Estimado Nestor, Muchas gracias por su comentario. Le comento que ahora disponemos de restaurante, y una sala de star con vista panorámica. Espero que nos visiten si vuelven a Galapagos - Isabela. Saludos cordiales Tatiana Front Desk

10/10 Excellent

IRMA SUSANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy lindo, excelente ubicación
Lugar de ensueño, atendido por gente maravillosa, siempre dispuesta a resolver cualquier inquietud de la mejor manera.

8/10 Good

JUN, 埼玉

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めてのイザベラ島に5泊滞在
このホテルでは、本館でまずチェックインをして別館の部屋に滞在。本館の場所は、海沿いのため、ボート乗り場から道なり10〜15分徒歩。その道を左に曲がり海まで出た左手に本館がある。地図で事前に要確認。部屋は、2階の角部屋。3ベッド、冷蔵庫、エアコン、バルコニー有り。バルコニー選択可。水回りがとても綺麗。部屋は、とにかく綺麗ですごく快適。日当たり◯シャワー水圧◯ただお湯ではなくぬるま湯。毎日ハウスキーピング有。一階ロビーに水サーバー有り飲み放題◯マイナス点、Wi-Fiロビーのみ激遅。その他、3階より上の階がまだ建築中？屋上に何故かハンモックがあり海を眺められる◯ 立地は、センターから近いため特に困ることはないが、ガラパゴスの中で物価が一番高く感じた。 ちなみに帰りも、早朝からボート乗り場までいちおう歩いて行ける距離。

8/10 Good

Flor, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel acogedor y moderno con excelente ubicación
Fue amena la estadía, camas muy comodas. Es una extension del Red Mangrove, por lo que para recepcionarmos tuvimos que dirigirnos a alli, al Lodge Isabela. La playa se encuentra a unos 100 mts. Y se pueden utilizar las instalaciones como sombrillas, reposeras y toallas que provee red mangrove. Tiene todas las comodidades, excepto tv. Es un hotel recomendable!