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"We stayed at the ibeostar in Cancun and the difference is night and day. This one in puerto plata is not well kept. The pool was dirty, paint around the hotel chipping away , food was okay. No complaints about the staff, they were all friendly and polite. I just wish the facility was up to the same standards as the other locations. Cancun location there were shows and activities that we were made aware of and invited too. Im not sure if there were any here because I did not see any or hear of. The atmosphere was just different. All in all I would probably not attend this location again. "

"New building attractively designed & decorated with open, airy layout. Our room was large & clean, and all of the staff were extremely helpful. The internet went in & out, but the AC worked well. We also liked that there were scooters & bikes available for rent."

"yutyututy"

"overall good experience"

"Yes "

"The resort was overall nice. Our room was beautiful with the pool outside, but the door was broken and hard to open. The staff were friendly and helpful. I was disappointed with the food, it was horrible!! We tried the 3 restaurants and the best one was the Mexican restaurant. I won't be back."

"This hotel was very nice. Everything was exceptional; including the staff, amenities & food. Employee, Starling was great!"

"El hotel es bonito lo único es que pedí especificaciones con las habitaciones la cual ignoraron, los horarios en la piscina y bebidas es muy limitado, eso me desagradó y no hubo tanta variación en los jugos y comidas. Por el otro lado el servicio del personal fue muy adecuado, amabilidad ante todo. No creo que vuelva por el momento por las limitaciones pero lo que sí rescato es el personal, bastante amables y serviciales"

"He visitado otras localidades del grupo Wyndham (2 veces ViVA Dominicus La Romana) pero esta me dejo sorprendido, especialmente en los diferentes restaurantes y su variado menú. Una gran variedad de actividades deportivas y buena animación. Algunos aspectos de mejora (Comunicación interna para el tour de bicicleta, actividad del teatro, en mi percepción, le faltó chispa) pero aun así un 4.5 de 5. Servicio muy bueno y personal atento."