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Hotel Villa Murano

3.0 star property
Family-friendly beachfront location with 3 outdoor pools

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Photo gallery for Hotel Villa Murano

3 outdoor pools
3 outdoor pools
View from property
Couples’ dining
Outdoor spa tub
Hotel Villa Murano offers a vibrant family atmosphere with thoughtful amenities. Kids enjoy the playground and arcade room, while adults relax at the bar or enjoy garden and terrace views. The on-site restaurant La Tartaruga serves satisfying meals all day.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Room

Luxury Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Luxury Room

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Junior Room

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Family Room

Family Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Family Room

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Deluxe Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Deluxe Quadruple Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Basic Quadruple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
2 bedrooms
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Puerto Arista, Tonalá, CHIS, 30507

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 5 min drive - 2.3 miles
  • La Sepultura Biosphere Reserve - 46 min drive - 26.4 miles
  • Iglesia Vieja - 49 min drive - 27.3 miles

Restaurants

  • ‪La Habana - ‬4 min drive
  • ‪Restaurant Costa Azul - ‬4 min drive
  • ‪Restaurante Ocmar - ‬4 min drive
  • ‪Cenaduria "Doña Eli - ‬4 min drive
  • ‪Restaurant Sotavento - ‬3 min drive

About this property

Hotel Villa Murano

Family-friendly hotel
Consider a stay at Hotel Villa Murano and take advantage of a terrace, a garden and a playground. Be sure to enjoy a meal at La Tartaruga, the on-site restaurant. Free in-room WiFi is available to all guests, along with an arcade/games room and a bar.
Other perks include:
  • 3 outdoor pools and a children's pool
  • A banquet hall
Room features
All guest rooms at Hotel Villa Murano include perks, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 27-inch LED TVs with cable channels

Similar properties

Interior

Hotel Arista Bugambilias

  • Pool
  • Spa
  • Kids pool
  • Parking included
7.6 out of 10, Good, 76 reviews
Hotel Arista Bugambilias

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Tartaruga

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá

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Hotel Villa Murano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 53 out of 104 reviews
Rating 8 - Good. 29 out of 104 reviews
Rating 6 - Okay. 10 out of 104 reviews
Rating 4 - Poor. 7 out of 104 reviews
Rating 2 - Terrible. 5 out of 104 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is off a long road, but the trip is worth it. The hotel and staff are excellent. You get a great beach view from several spots on the property. It would be an exceptional place for a family or large group.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar familiar
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 1 night in Jul 2022

6/10 Okay

Nicholas

Liked: Cleanliness
A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Stayed 1 night in Mar 2023

8/10 Good

John

Stayed 1 night in Jul 2025

10/10 Excellent

LUIS ALEJANDRO

Stayed 1 night in Jul 2025

8/10 Good

Alfredo Fernando Moysen

Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel incomparable playa pero el que tenga restricciones “técnica” para cobro con tarjeta es un mal punto
Stayed 2 nights in Mar 2025

10/10 Excellent

Karina Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Un poco retirado de la zona céntrica y poco o nada que visitar alrededor del que Hotel (a menos de 1 km). Todo lo demás muy bien.
Stayed 1 night in Jun 2025

10/10 Excellent

TRINIDAD ROBERTA

Liked: Cleanliness, amenities, property conditions & facilities
La comida del restaurante muy rica y el personal muy amable y atentos siempre
Stayed 2 nights in Jun 2025

8/10 Good

Fernando

Stayed 1 night in Jun 2025

4/10 Poor

Teresa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El hotel no está mal, pero el servicio no es bueno, la gente no es amable y el restaurante la verdad no está bien. La propiedad está algo retirada
Stayed 2 nights in May 2025

10/10 Excellent

Psic. Alicia

Liked: Staff & service, amenities, property conditions & facilities
Limpieza de la regadera de los baños de la alberca
Stayed 1 night in May 2025

10/10 Excellent

Salim David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente

Todo excelentr
Stayed 1 night in May 2025

8/10 Good

Juan Roberto

Stayed 2 nights in May 2025

6/10 Okay

LAURA

Disliked: Cleanliness
Están muy descuidadas las habitaciones, el baño estaba sucio con moho. La alberca bien y la comida rica
Stayed 2 nights in Apr 2025

8/10 Good

Arau

Liked: Cleanliness, staff & service, amenities
Todo muy bien, solo habitaciones pequeñas e inconvenientes
Stayed 3 nights in Apr 2025

10/10 Excellent

Zulma Faviola

Stayed 1 night in Apr 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y amables
Stayed 2 nights in Apr 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Apr 2025

2/10 Terrible

Alberto

Stayed 1 night in Mar 2025

6/10 Okay

Karina

Stayed 2 nights in Mar 2025

8/10 Good

Jose Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable estancia

Siempre la pasamos muy a gusto en Villa Murano. El personal es muy amable y las instalaciones, limpias. Los meseros te atienden rápido y con buena actitud - Fermin es nuestro favorito. En esta ocasión no dormimos tan bien debido a un evento de motos al lado, pero eso no es culpa del hotel. Gracias por todo
Stayed 1 night in Feb 2025

8/10 Good

Samuel Olan

Liked: Cleanliness, staff & service, amenities
En general nos la pasamos bien, tiene ambiente familiar y se descansa bien, solo le falta una remodelación, la chapa de nuestra recamara se atoraba, en general le falta mantenimiento a las instalaciones
Stayed 2 nights in Dec 2024