Search Hotels Near Puente Hills Mall, Los Angeles

"Everyone was nice and everthing went well."

"Great views and nice space if you’re Looking for a place to relax "

"Mixed review - the good - Clean room, hot breakfast with waffles, eggs, sausage, breads, cereals, fruit. No caffeinated tea option at breakfast, but tea kettle in room with 2 tea bags. The bad - the highway noise prevents any sleep from happening. So loud!!!"

"Easy walk to many restaurants. Great staff, clean comfortable rooms."

"I had a very disappointing stay at this hotel and would not return. The room itself had several maintenance and cleanliness issues. The bathroom showed visible mold and rust, and although there was a ventilation fan installed, there was no working switch to turn it on. There wasn’t even a shower curtain when we arrived. Because the shower is a roll-in style with no proper barrier, water flooded the entire bathroom and spilled into the main room, soaking the carpet on my side of the bed. Noise was another major problem. The walls are extremely thin and the doors don’t seal properly, so we could hear everything—people stomping in the room above us, alarm clocks going off. Guests coming and going at all hours of the night. It made it very difficult to get any rest. The pillows were unusually small, about half the size of a standard pillow and very lumpy. There was a strong chlorine smell throughout the room, similar to an indoor pool, which made the space feel unpleasant. Breakfast was equally disappointing. There didn’t seem to be enough food to accommodate the number of guests. The boiled eggs were severely overcooked—the whites had turned an orange-brown color, with a greenish-grey ring around the yolk, and the texture was rubbery. The following morning, it appeared those same eggs had been chopped up and mixed into the scrambled eggs, which made us uncomfortable eating them. Overall, this stay did not meet basic expectations. "

"Our original reservation was for this property and not sure if double booked but we did not stay at this place. Susan was very apologetic and offered a different a much larger property at the same rate just a few miles away. Property was very clean, comfortable and very easy and convenient to check in. More importantly, Susan is a wonderful host and property manager who is very responsive and accommodating. Highly recommend property and any properties that Susan manages. "

"Easy check in, very detailed instructions for everything which I loved. Upon arrival the landscaping looked like it had not been maintained in weeks, weeds everywhere in the back and front yard. The pool and backyard needed immediate attention but again I will say the communication and response times were great! Everything I inquired about was taken care of within a couple hours. Possibly needs some pest spraying occasionally but for the area understandable. Pool heating fees were a bit outrageous and should be listed on the description as some people would like to know what they’re getting themselves into. I declined as it was a bit pricier than I would have expected. Great location between both Knottsberry Farm and Universal which is the main reasons we went. I will say the house was a bit smaller than I expected for the price but for the location is also understandable. I just wasn’t used to it. Overall great stay!"

"Home was beautiful and a good location. Communication with owner was good as well."

"excellent house"