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Reviews of Hotel Kernayel

2.5 out of 5
Hotel Kernayel
Av Camino Internacional 1395, Pucón, Araucania

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located a little far out of town for easy walking, but the rooms had everything we needed. We were upgraded to a cabana instead of a hotel room upon checking in, which suited our needs well.
Stayed 2 nights in Dec 2018

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, friendly staff, and good value

10/10 Excellent

JUAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar muy cerca de todo.
Excelente atención e instalaciones, lo recomiendo completamente. Gracias
Stayed 1 night in Feb 2019

6/10 Okay

magaly

Liked: Cleanliness, property conditions & facilities
falta en habitaciones
Las habitaciones deberían tener aire acondicionado dado que el calor en verano en Pucón es muy intenso. Las habitaciones debieran tener un frigobar considerando que las habitaciones son muy calurosas.
Stayed 3 nights in Feb 2019

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel y excelente atención
Una excelente opción, calidad-precio, tranquilo, con una muy buena infraestructura y una atención destacada. Habitación amplia, buen baño,excelente desayuno.
Stayed 1 night in Sep 2018
Response from Tere on 21 Sept 2018
Muchas gracias, nosotros felices de haberlo atendido.

10/10 Excellent

Nicolás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Muy buena experiencia
Stayed 2 nights in Aug 2018
Response from Tere on 21 Sept 2018
Muchas gracias nos vemos en una próxima oportunidad.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

RAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Bueno recomendable
Buena estadia, desayuno pobre
Stayed 2 nights in Jan 2018

6/10 Okay

Stefano , Genova

Liked: Cleanliness
Disliked: Staff & service
Grazioso hotel vicino al centro di Puconn
Hotel di dimensioni ridotte ben localizzato con camere pulite e gradevoli. Buona la colazione. Il personale è risultato piuttosto deludente non ci hanno tenuto le valigie il giorno del check out e quasi tutti si sono dimostrati frettolosi e poco accoglienti. Il check in in Cile inizia alle 15 e noi arrivavamo da Santiago in pullman e l'accoglienza al mattino è stata un po' imbarazzante. Per il resto abbiamo fatto sempre gite fuori per cui si tornava la sera abbastanza stanchi. Visto il.paesaggio meraviglioso e le gite splendide una accoglienza più amichevole sarebbe stato meglio
Stayed 3 nights in Jan 2018

10/10 Excellent

Luis Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamiento y baño
Las piezas no cuentan con estacionamiento cerrado, me encontré con un rayón producido por otro vehículo por supuesto desconocido. Baños interiores sin una buena ventilación. Aparte de eso lo encontré bien
Stayed 5 nights in Jan 2018

8/10 Good

gigliola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Buen lugar, un poco alejado del centro gastronomico de la ciudad.
Stayed 2 nights in Jan 2018