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Reviews of Motel 6 Seekonk, MA - Providence East

2 out of 5
Motel 6 Seekonk, MA - Providence East
821 Fall River Ave, Seekonk, MA

Reviews

5.6
Rating 10 - Excellent. 162 out of 1000 reviews" "
Rating 8 - Good. 179 out of 1000 reviews" "
Rating 6 - Okay. 217 out of 1000 reviews" "
Rating 4 - Poor. 178 out of 1000 reviews" "
Rating 2 - Terrible. 264 out of 1000 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
vending machine have off brands
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Dave, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Luis

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We were in town for a building conference and descuides to stay there because was only 7 min away. Hotel has dirty carpetes on hallways and my room was big but the bathroom was very dirty, debris on the floor and hair on the tub. When I went to take my towel to take a shower it was dirty black and some brown stain on it, when I went to the front desk to ask for another two towel they told me they only had one and that I had to wait another 20 minutes for the second one. Besides that in one of the beds the sheets had yellow stain on them. Not a good experience …. As a matter of fact, probably one of the worse experiences I had in hotels.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi LuisThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Selene

Stayed 4 nights in Mar 2024

2/10 Terrible

Gail

Disliked: Cleanliness, property conditions & facilities
The room stinks like pee.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Gail, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

ANTHONY

Liked: Cleanliness, amenities
The room was freezing didn’t sleep well
Response from Nancy Y. on 17 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

cheryl

Travelled with pets, Travelled with partner
Staff is extremely rude and doesn’t follow corporate policy. I had to call corporate and have them insist on giving me my paid room
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Cheryl,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

cheryl

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff refused a service animal even with proper paperwork. Then they wanted to see all the veterinarian records. Trash and debris were stacked outside against the building, big fire hazard. Ice machines and other vending machines not working.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Cheryl,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 Terrible

Francisco

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't recommend this property it's dirty, nasty smells really bad weed no comforter in the bed the bed spread looks like a shower curtain no heat in the room the room is discussing never again i asked if i could have a refund back they said no i was there nor even one hour and i was supposed to stay over night
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Francisco,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value!
Clean comfortable room. Very helpful staff. Will stay again.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 3 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness
Location
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

JAIME

Stayed 1 night in Nov 2023

8/10 Good

Talia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Frank

Stayed 2 nights in Nov 2023

6/10 Okay

Kimberly

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Never again
CONS: The halls and stairways were dirty. They looked like they hadn't been vacuumed in a month. In our first room, a screw holding a plate on the door jam fell off, so we couldn't lock the door. We moved. There were no blankets in either room...just sheets and a thin cover the same weight as a sheet. We had booked a queen bed but got a double bed, instead (in both rooms.) In our first room there was a cigarette burn-hole on the bed cover. In our second room, there was a cigarette burn-hole on the bottom sheet. (See photo). Also in our second room, the TV remote had a wide, clear tape around it, causing dirt and dust and hair to be stuck on it, and the coat rack had been put in the wrong place -- above the refrigerator and microwave -- leaving only about a one-foot clearance for hanging anything, and besides, there were no hangers. People were yelling, and the upstairs showers made a tremendous racket, waking us up downstairs. Downstairs: Only one towel to share. Upstairs: Only one washcloth to share. No coffee maker, no coffee anywhere. Had to walk across the street to Dunkin' Donuts. PRO: The bedrooms themselves and bathrooms were clean. Good Mexican restaurant next door and an adequate breakfast spot nearby. Pet-friendly with back yard to walk your dog. Free wifi. Laundry room. Near town. The staff was polite and came quickly, but there wasn't much they could do about that ridiculous coat hanger.
Cigarette burn-hole on bottom sheet
Coat rack above microwave
Dirty tape around the remote
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Traveler,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay HERE!
Checked in arohnd 1030 pm. Room was filthy. No blanket on the bed, 1 large towel. No face cloths, no towel to step on after tub. Smoking room with no ashtray, nor could they provide me one. The sheets were disgusting. And then some random man was sitting right outside the room door for hours and management did nothing.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 8 Nov 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Erika

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and smelled like body odor. Sheets were stained. There were only 2 towels and no toilet paper holders. The shower curtain was stained yellow and moldy along the bottom edge. There were no trash cans and no remote for the TV. The young man at the desk was nice. I will NOT stay again at a Motel 6. Not worth the money spent.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 8 Nov 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

Caitlyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Yoko

Disliked: Cleanliness, staff & service, property conditions & facilities
Yes. It is very dirty. Bed sheet have not been changed. Many hairs on the sheet. The room does not have a tissue box….
Stayed 1 night in Oct 2023
Response from Nancy Y. on 27 Oct 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was lovely and attentive but the room lacked basic amenities like a coffee pot and blow dryer. There were cigarette holes in the sheets. Easy things to address and it would have made the stay much more pleasurable and worth the money.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 27 Oct 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Poor

Emma

Stayed 2 nights in Oct 2023

2/10 Terrible

Ileana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolute disappointment. There was no water , no iron, holes in the walls, the room smelled terrible. The only bright side to our stay was a full refund and the guy at the front desk was respectful. Would not recommend.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Antonio

Disliked: Cleanliness, property conditions & facilities, room comfort
Blah
No fridge, iron, or microwave in room. One broken ice machine and the other part-time. Needs updating.
Stayed 4 nights in Oct 2023
Response from Nancy Y. on 18 Oct 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Larry

Stayed 2 nights in Oct 2023

10/10 Excellent

claudia Monica

Liked: Property conditions & facilities
Friendly people, good price
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 18 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Linda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is so disgusting. Check in was 3pm. We checked in at 330pm was told to wait for cleaning. So we left and came back at 9pm to a dilthy room. Sheets not chamged, dirty floor fake used eyelashes on lights, vomit in the ice bucket
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Gabrielle

Disliked: Staff & service, property conditions & facilities
Avoid if you’re a female solo traveler
NOT FOR FEMALE SOLO TRAVELER I felt unsafe the time I was there. There was a lot of weird men around and in the building. I made sure to wear no reveling clothes or bright colors, I came back before dawn the second night because I was scared. The motel is not in a crowded area also. The outside ground was full with waste, and cigarettes butch everywhere. My room had renovation made and not even cleaned completely after. You could still see the plaster waste on the floor. The corridors smelled like cigarette
Stayed 2 nights in Sep 2023
Response from Nancy Y. on 18 Oct 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet good for relaxing
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 11 Oct 2023
Hi Hector,Thank you for positively rating your stay!!Lilith#Team6

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness
The room had dirty pillows. And it didn’t have a remote for the tv. The staff was very helpful and fixed the problems.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Oct 2023
Hi MichaelThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. I checked into my room and they clearly hadn’t cleaned the bathroom. There was still a wet bar of soap in the shower from the previous guest, and the wrapper which the bar came in was on the floor of the tub.
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on 11 Oct 2023
Hi JohnAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

4/10 Poor

arnab

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets looked little old and stinky , wash basin was clogged and was dariining slowly , overall the motel looked dull and stinky
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Paul

Would never stay at a motel 6 again. Room is nasty. Towels look/smell used floor wasn’t cleaned in room bed linens are worn out and look dirty can’t hang up clothing because cabinet is broken off wall and on floor ice machine at facility is also out of order
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Paul, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

David

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like it hasn’t been taken care of since it was built.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi David, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Eamon

Disliked: Cleanliness, property conditions & facilities
I would not recommend staying here. It was like a cross between a zoo and a refugee camp. The gent at the front desk was very nice, but it felt unsafe and I know it's a Motel 6 and my expectations shouldn't be that high, but it's not somewhere I would ever return to.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Eamon, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 Terrible

China

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They put me in a room that wasn’t cleaned them my next room had ashes around the room and bloody towels they didn’t give ice buckets or cups it was overall a horrible experience
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 19 Sept 2023
Hi China,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Karina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room were super dirty but the staff was super nice
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 30 Aug 2023
Hi Jonathan,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

2/10 Terrible

Rose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
this is a gross motel for the seediest of uses. Don't come here with your kids.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Rose,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 Terrible

Ted

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Worse hotel experience in my life. Dirty, filthy, rude management, and infested with bedbugs!
Stayed 1 night in Aug 2023
Response from Nancy Y. on 18 Aug 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, room comfort
Love it!
I absolutely love this staff! So kind and professional. Rarely do I get to stay somewhere I just and so blessed. Treasure is an absolute true version of her name. You can tell she really cares for others.
Stayed 1 night in Jul 2023
Response from Nancy Y. on 18 Aug 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

george

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and sketchy
The hotel seemed it was being used for section 8. Loud, sketchy people, dirty hallways, and our room smelled like wet dog mixed in with copper Pennie’s and cigarettes. We needed to change rooms because the door wouldn’t lock. The guest I front of us had to change rooms because there was mold on the sheets.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 9 Aug 2023
Hi George,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Antonio

Travelled with partner
Stained pillow Drops of paint all over the room Marijuana odor in the room Entrance & stairs filthy
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 9 Aug 2023
Hi Antonio,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay and very clean and beautiful rooms
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 9 Aug 2023
Hi Frank,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6