Providence Holy Family Hospital - Spokane

The beds were dirty

Checkin was easy and the staff person asked me which floor I’d like to be on which was unexpected. The breakfast vouchers for Denny’s were also appreciated. The room was clean and smelled like cotton candy when I opened the door which is a nice charge from the usual disinfectant or deodorizer. The bed was comfy but just a little firm for my taste and the AC worked like a champ. Not the most up to date hotel but was just fine for an overnight stay

Upon arrival our front desk host was not informative at all. She handed me a parking ticket with no instructions. I went to the parking gate and found that my ticket wouldn't work. I was driving back up to the front desk when I saw another gate on the other side and decided to try that one, and it worked. We did enjoy the location of our pet room, as it was located downstairs near grass. It was also very quiet despite the hotel being fully booked, which made a difference in enjoying our stay. The room had ample space and a nice bathroom, however the beds were very lumpy and uncomfortable and our sheets were stained with something purple. The pillows were comfortable and the pool was beautiful and well temperatured. We ordered breakfast from the restaurant, bought drinks from the coffee shop and that was satisfactory with good customer service.