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Reviews of Super 8 by Wyndham Prince George

3 out of 5
Super 8 by Wyndham Prince George
1151 Commercial Cres, Prince George, BC

Reviews

7.0

Good

Rating 10 - Excellent. 225 out of 1002 reviews" "
Rating 8 - Good. 320 out of 1002 reviews" "
Rating 6 - Okay. 201 out of 1002 reviews" "
Rating 4 - Poor. 149 out of 1002 reviews" "
Rating 2 - Terrible. 107 out of 1002 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Elaine

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
I will not be staying at the super 8 ever again. The only thing we liked was the pool. Our room was disgusting. If i could upload pictures i would . Saving them for future reference. The person or persons above us im pretty sure never slept so no sleep for us. Breakfast ???? Ya no. We checked out at 8 am. We payed 132 dollarsxto stay in someone elses filth. Not a way to clean or run a business at all.
Stayed 1 night in Apr 2024
Response from FRONT OFFICE on 2 May 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

2/10 Terrible

Meghan Anne

Business traveller, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
After I had called in advance (the day before check in) to let them know I have a cat with me, they confirmed it would be fine and there would be a fee. When I came to check in they told me that I can't check in with the cat. Tried charging me "around $100" to prep a room for a pet. The staff is rude and lies (told me I had gotten a different part of the company when I called. So I called the number again and got the front desk.) they're incompetent, and from what other reviews have been, dirty and infested with bedbugs. I never got to my room. They charged me for the night because I cancelled after check in. They will not give you their name when you call, will answer the call like a personal phone call "Hi" no company name, no introduction, and will hang up on you without asking if you need help with anything else, or saying goodbye.
Stayed 3 nights in Apr 2024
Response from FRONT OFFICE on 2 May 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Mairen

Travelled with family, Travelled with group
Disliked: Cleanliness
The property could use some updating. Some areas are wonderful- lounge space around the pool, bathrooms. The beds need replacing, windows need cleaning and updating, noise barriers. Pool hours are very limited. Doors do not have dead bolts.
Stayed 1 night in Apr 2024
Response from FRONT OFFICE on 29 Apr 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

6/10 Okay

Alia

Travelled with family
Liked: Cleanliness, staff & service, amenities
My review might be biased as I grew up in Prince George and remember this property as Esther's Inn. It's changed significantly since then, but some appealing aspects, such as indoor greenery, remain the same. The property is old but that's part of the charm. The tropical atmosphere more than makes up for this. The room was clean and large enough for my two children and me, and our room was equipped with a really convenient microwave. Seeing the hot tubs closed was disappointing. Of the four water areas, only one pool and a steam room were available. All the others had wooden covers on them. I was also sad to see the fountain had been shut down. The staff was friendly, and the hotel had nice sitting areas. While I'm sure it is excellent, the restaurant wasn't ideal for the kids as it is traditional Indian cuisine. Overall, the price was great and we had a good experience. I would absolutely return to this property if we ever find ourselves back in Prince George.
Stayed 3 nights in Apr 2024
Response from FRONT OFFICE on 29 Apr 2024
Dear GuestThank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you experienced during your stay, and we have forwarded your concern to the concerned department to take necessary action. Nevertheless, we are glad to hear your positive feedback about the hotel . We will be looking forward to welcoming you on your next visit.Best Regards,

6/10 Okay

Jim

Door night lock broken. Toilet would not flush properly. No plug for coffee maker. Dirty tissues in night table drawer. Used shampoo container.
Stayed 2 nights in Apr 2024
Response from FRONT OFFICE on 22 Apr 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

6/10 Okay

Shain

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Cars speed at main entrance
Stayed 2 nights in Apr 2024

4/10 Poor

Jeff

Disliked: Staff & service, property conditions & facilities
Room was dirty. But I guess what you pay for.
Stayed 1 night in Apr 2024

6/10 Okay

Dave, Kleefeld

Travelled with partner
Liked: Cleanliness, staff & service
Had to change rooms as temp wasn’t adjustable, hot tub broken, minimal breakfast options
Stayed 1 night in Apr 2024
Response from FRONT OFFICE on 17 Apr 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

4/10 Poor

Ryan

Travelled with family
Disliked: Amenities, property conditions & facilities
The hottubs have been out of order for a long time now, no intention to getting them fixed. No room cleaning or refill your soaps, shampoos, coffee stuff, unless you request the night before? Odd to me. I asked for a closer room on the main floor after the front desk said they were dead and had tons of rooms... breakfast included pretty bad... toast, two kinds of cereal, fruit cup and yogurt cup..
Stayed 3 nights in Apr 2024
Response from FRONT OFFICE on 17 Apr 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

10/10 Excellent

Chak Yu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay in Prince George. Walking distance with varies of restaurants.
Stayed 2 nights in Mar 2024
Response from FRONT OFFICE on 8 Apr 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us and we are grateful for the commendation about the staff, the hotel rooms and our services that you have mentioned. We are looking forward to welcoming you on your next visit.Best Regards,Super8 Prince George

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a couple of homeless people hanging out around one of the side exits
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the courtyard, the plants and water features, our kids love it, our dog loves it. I miss the vouchers for a full breakfast. But the continental breakfast is still very nice.
Stayed 1 night in Apr 2024
Response from FRONT OFFICE on 8 Apr 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us and we are grateful for the commendation about the staff, the hotel rooms and our services that you have mentioned. We are looking forward to welcoming you on your next visit.Best Regards,Super8 Prince George

10/10 Excellent

Randi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Mar 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
We liked the indoor pool and space of the rooms. What we didn’t like was there was no elevators and we had alot of luggage.
Stayed 7 nights in Mar 2024
Response from FRONT OFFICE on 2 Apr 2024
Dear GuestThank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you experienced during your stay, and we have forwarded your concern to the concerned department to take necessary action. Nevertheless, we are glad to hear your positive feedback about the hotel. We will be looking forward to welcoming you on your next visit.Best Regards,Super8 Prince George

2/10 Terrible

Katie

Travelled with family and small children
Terrible experiance. I called Super 8 motel switchboard and spoke to someone. I was told all rooms are pet friendly. I booked a suite for 1 night. At check in, i was told the switchboard operator is wrong. The room is not pet friendly. This has happened many times before and they keep telling customers the entire hotel is pet friendly when they only haven10 rooms pet friendly. There is no other pet friendly rooms available. The employee called his manager and said they would let us stay in the room with the animals except it would cost an extra 50.00 per dog. We had two. I was so angry. To hear this happens all the time and yet nothing is done. I had a very long day and was travelling with 4 children. One of which was an infant. We decided not to stay there, we were so frustrated at the horrible customer service and unwillingness to make it right as it was there error.
Stayed 1 night in Mar 2024
Response from FRONT OFFICE on 1 Apr 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

2/10 Terrible

Dwayne

Stayed 3 nights in Mar 2024

4/10 Poor

Justin

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Just very dated, our room smelled like it was a smokers room…but it was cheap
Stayed 2 nights in Mar 2024
Response from FRONT OFFICE on 2 Apr 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

2/10 Terrible

Laura

Disliked: Staff & service, amenities, property conditions & facilities
Dirty, no elevator or room thermostat
Stayed 1 night in Mar 2024

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
For the price we had a decent stay. It is kid friendly which was nice. Our kids really enjoyed their stay. Front desk staff weren’t very friendly or helpful (during breakfast they refused to get a high chair for my one year old to eat, even though I could see them in the restaurant from where breakfast was set up). Rooms were in somewhat disrepair, but it was clean. Don’t expect more than what you are paying for! Would stay again simply because my kids really enjoyed themselves. Also a plus, if you have an electric vehicle, PG ford has an excellent charging set up and it’s right across the street.
Stayed 1 night in Mar 2024
Response from FRONT OFFICE on 1 Apr 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us and we are grateful for the commendation about the staff, the hotel rooms and our services that you have mentioned. We are looking forward to welcoming you on your next visit.Best Regards,Super8 Prince George

8/10 Good

ROBERT

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is - at 3:00 pm, and if you arrive earlier, they wanted to charge 35.00 early check in. Had to complain, and waived.
Stayed 1 night in Mar 2024

8/10 Good

wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in Mar 2024

2/10 Terrible

Dean

Disliked: Staff & service
Absolutely no direction or consideration by front desk employees. They are holding my $200 deposit for up to 10 days saying it’s due to technical difficulties. Layout of motel is confusing easy to get lost with no direction looking for room. Calling back about the deposit the clerk was rude and very unhelpful.
Stayed 1 night in Mar 2024
Response from FRONT OFFICE on 1 Apr 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

8/10 Good

Katrina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good. Interior was clean and well taken care of. TVs are small but the pool is nice
Stayed 1 night in Mar 2024
Response from FRONT OFFICE on 24 Mar 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us and we are grateful for the commendation about the hotel and our services that you have mentioned. We are looking forward to welcoming you on your next visit.Best Regards,Super8 Prince George

10/10 Excellent

Jodie

Travelled with family and small children, Travelled with group
Liked: Amenities
This hotel is Prince George’s hidden gem ! The courtyard is so beautiful with a lush jungle and a pool in amongst the landscape! I had al offer in a gorgeous gazebo, kids loved the simple pool and rooms are basic but clean and cozy . I adore the natural light and green space it’s so calming and tranquil. Don’t miss this hotel
Stayed 1 night in Mar 2024
Response from FRONT OFFICE on 23 Mar 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us and we are grateful for the commendation about the staff, the hotel rooms and our services that you have mentioned. We are looking forward to welcoming you on your next visit.Best Regards,Super8 Prince George

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well parking when checking in is great lots of room right in front of door
Stayed 1 night in Mar 2024

8/10 Good

Elsbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Chak Yu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is comfy and tidy. Location is great with lot of restaurants nearby. Definitely will stay here again.
Stayed 4 nights in Mar 2024

4/10 Poor

Richelle

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was changed from rm#121 to #161. I wanted three beds and they did not know we have 2 dogs as a result they changed us to a pet friendly room with two queen beds. I was charged $108.58 $40 pet fee. I asked how do I let them know we have pets and they said the room selection has to say ‘pet friendly room’ I don’t recall seeing anything about that selection in the Expedia app. I have reserved a room before and they saw me with our dogs at check in. It panned out fine.
Response from FRONT OFFICE on 21 Mar 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

10/10 Excellent

Sharr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

MIndy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Liked: Staff & service
Outdated old facilities
Stayed 1 night in Mar 2024

8/10 Good

ROBERT

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Aden

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service worth the price
Stayed 1 night in Mar 2024
Response from Sam on 7 Mar 2024
Thanks for your positive feedback, we really appreciate it.

10/10 Excellent

Garry

Stayed 2 nights in Mar 2024

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good restaurant food tastes amazing
Stayed 1 night in Feb 2024
Response from FRONT DESK on 6 Mar 2024
Thank you for choosing Super8 Prince George and for your time in sharing your experience with us

6/10 Okay

Ken

Business traveller
Liked: Cleanliness, property conditions & facilities
The property is clean and quiet which is nice but i am a 70 year old man with bad knees and i was checked into the room furthest from the front door
Stayed 1 night in Feb 2024
Response from FRONT DESK on 6 Mar 2024
Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action.Best Regards,Super8 Prince George

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 27 nights in Jan 2024
Response from FRONT DESK on 6 Mar 2024
Thank you for choosing Super8 Prince George and for your time in sharing your experience with us

10/10 Excellent

Barbara

Stayed 4 nights in Feb 2024

10/10 Excellent

Yingzhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s OK.
Stayed 1 night in Feb 2024
Response from FRONT DESK on 6 Mar 2024
Thank you for choosing Super8 Prince George and for your time in sharing your experience with us

8/10 Good

Angela

Stayed 2 nights in Feb 2024

10/10 Excellent

Kamalpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2024
Response from FRONT DESK on 6 Mar 2024
Thank you for choosing Super8 Prince George and for your time in sharing your experience with us

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room smelled bad, cold, smoke detector beeping, last guests food still in fridge.
Stayed 1 night in Feb 2024
Response from Kamaldeep on 25 Feb 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

8/10 Good

Esther

Stayed 2 nights in Feb 2024
Response from FRONT DESK on 6 Mar 2024
Thank you for choosing Super8 Prince George and for your time in sharing your experience with us

8/10 Good

Lucas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the fact that they could accommodate my families needs as we are a family of five thank you very much
Stayed 1 night in Feb 2024
Response from FRONT DESK on 6 Mar 2024
Thank you for choosing Super8 Prince George and for your time in sharing your experience with us

2/10 Terrible

Kane

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was horrible. Do not be swayed by the photos of the greenery. The hotel room was small, my bed was very uncomfortable. I chose this hotel because they had a gym. When I went to go use the gym, at a reasonable time before I had to work I was informed that the gym doesn't open until 9 am. Who works out in a hotel gym at 9 am?! Also the breakfast served at the hotel was a yogurt, and bread, and none of the restaurants around opened early for breakfast. Overall, I would rather stay in my car then stay here again.
Stayed 1 night in Jan 2024
Response from Kamaldeep on 11 Feb 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George

6/10 Okay

Scott

Stayed 1 night in Feb 2024
Response from FRONT DESK on 6 Mar 2024
Thank you for choosing Super8 Prince George and for your time in sharing your experience with us

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness
The bed was small
Stayed 1 night in Feb 2024
Response from FRONT DESK on 6 Mar 2024
Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action.Best Regards,Super8 Prince George

10/10 Excellent

Michael, Carmacks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FRONT DESK on 6 Mar 2024
Thank you for choosing Super8 Prince George and for your time in sharing your experience with us

4/10 Poor

Nancy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was adequately clean. The bedspread was dirty. The sheets were clean. The courtyard smelled like mold and the carpets in the hallways were grossly dirty. Breakfast was slim. We walked to Burger King to eat.
Stayed 1 night in Jan 2024
Response from Kamaldeep on 22 Jan 2024
Dear Guest,Thank you for choosing Super8 Prince George and for your time in sharing your experience with us. We apologize for the inconvenience you have experienced during your stay. Your comment has been well noted and has been forwarded to the concerned department to do the needful and take necessary action. Best Regards,Super8 Prince George