Ratings based on 1,191 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Birmingham Uk

Quirky hotel, great breakfast!

Posted 21-Feb-2017
3 night stay in Prague, the hotel was everything we needed, great location everything was is walking distance. The buffet breakfast was delicious with omelette station and lots of choice. Very beautifully decorated.
5out of 5
Recommended
for Everyone
by A verified traveller from Nuneaton, England

Beautiful Art Deco hotel.

Posted 18-Feb-2017
Pros: We loved the décor, there was a feel of a real traditional hotel about it. It was also very conveniently situated to get about Prague.
Cons: Our room was a little too warm for us on the first night, personal choice, obviously, but that was easily remedied by the maintenance staff.
Location: It is in a very good position for getting about being a 10 minute walk to the metro, trams and bus stops. It is also near a huge shopping mall.
This is a beautiful hotel, the staff are warm and welcoming and nothing is too much trouble. The rooms are well appointed with everything you would need. The bathrooms are sumptuous and the Art Deco décor throughout is beautiful, I felt like I had stepped into a Hercule Poirot novel! The restaurant is very classy and tasteful and the food delicious. We paid for breakfast and were pleased to find it was a full hot and cold buffet with everything from fruit and cereals to bacon, sausage and eggs. We will definitely be going back!
5out of 5
Recommended
for Everyone
by A verified traveller

“Wow!”

Posted 18-Feb-2017
Pros: Decor and service.
Location: Very close to restaurants and pubs in old town. Handy to walk to all tourist sites.
The decor in this hotel is amazing. From the minute you go in through the door to the lobby, the corridors and the rooms it is all "Art deco" amazing. Service was first class from check in to concierge. The deluxe room included free WiFi, a bathroom with a tub, TV, mini bar, room safe, robes, slippers, ... beds were comfortable. Security was good requiring use of the room entry card to access the elevator. Airport transfer by Mercedes E190, booked direct through the hotel, was cheaper that airline transfer companies (Gray Line) on a mini bus.
3out of 5
by A verified traveller from Scotland

Just ok

Posted 17-Feb-2017
Stayed for five nights here some aspects were good some not so. Found the bed really hard and uncomfortable, also disappointing to find the steamroom not working and sauna only available after 4.30. No good if you want to use it after morning workout in gym. Also. Had issue with underfloor heating not working. Reported this three days in a row until it got fixed a day before we left. Booked to try something different from modern hotels, but will be going back to modern in future. On a plus the complementary wine and strawberries for a birthday was a nice touch and the concierge was helpful.
5out of 5
Recommended
for Everyone
by A verified traveller from dorset

Excellent hotel, right in centre of Prague.

Posted 16-Feb-2017
Staff excellent, room stunning. Overall very impressed. Make sure you don't leave breakfast too late, they don't stock up from about 10:15.
5out of 5
Recommended
for Everyone
by A verified traveller from colombia

Excellent property Well located

Posted 16-Feb-2017
The hotel is perfectly located near to the principal attractions in Prague, the staff is very nice and is always trying to help!
5out of 5
Recommended
for Everyone
by A verified traveller from Tel Aviv

Super central, beautiful hotel

Posted 14-Feb-2017
We were there for just two nights but it was nothing short of luxurious. Staff were friendly and the room was beautiful. Perfect spot for a trip to Prague...close to everything. It made our stay wonderful.
Comment from Hotel Management
17-Feb-2017 by Monika Vachova, Front Office Manager, Hotel Management
Dear Yael, thank you very much for a great feedback and we hope to see you again in the near future. Kind Regards,
5out of 5
Recommended
for Everyone
by A verified traveller from suffolk

Lovely hotel centrallylocated

Posted 14-Feb-2017
A lovely hotel - we arrived early and our room was ready. All the staff were lovely and the resturant served lovely food. The hotel was also very close to all the major sites.
Comment from Hotel Management
17-Feb-2017 by Monika Vachova, Front Office Manager, Hotel Management
Dear Christina, thank you very much for lovely review. We are so glad your stay with us was a pleasant experience! We look forward to welcoming you back one day. Kind Regards,
3out of 5
by A verified traveller

Was ok

Posted 13-Feb-2017
In all honesty I expected more from the Star rating and the reviews. The decor was supposed to be Art Deco and there was a heavy dose of that but it was confused with other styles that it became a diluted messy attempt. The hotel did not feel like a 4* hotel but was surely comfortable enough. Breakfast was chaotic and limited, though the orange juice was fresh. The bar was not appealing, so we gave that a miss. There are better hotels on the same price range on the short walk to the square. Wifi was free and speed was good. All in all, it was 'ok'.
Comment from Hotel Management
17-Feb-2017 by Monika Vachova, Front Office Manager, Hotel Management
Dear Guests, thank you for taking the time to share your valuable feedback about your most recent stay with us. I am deeply sorry to hear that your time spent at our hotel did not meet your expectations. We hope you had enjoyed the Prague and to have the chance to welcome you back one day to improve your experience with us. Kind Regards,
5out of 5
Recommended
for Everyone
by A verified traveller

You must Czech out this place!

Posted 12-Feb-2017
This was a great hotel. We had a lovely room with great staff who were very friendly and welcoming. Hotel was in a good location for sightseeing and close to some great restaurants and bars.
Comment from Hotel Management
17-Feb-2017 by Monika Vachova, Front Office Manager, Hotel Management
Dear Guests, many thanks for sharing your kind feedback and I am pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back one day. Kind Regards,