Ratings based on 1,276 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Hotel was lovely and we had a great time in prague

Posted 03-Jun-2017
Hotel was lovely, staff very friendly. Food in the restaurant was excellent. Rooms very clean, beds comfortable. Provided dressing gown and slippers. Petra was very kind and upgraded our room. I would recommend the hotel. Easy walking distance to all areas of interest. We are light sleepers and could hear the noise of the tram constantly going by the hotel. Overall we had a fabulous stay in Prague.
Comment from Hotel Management
05-Jun-2017 by Ralitsa Stoykova, Hotel Management
Dear Stephanie, Thank you very much for choosing Art Deco Imperial Hotel for your stay in Prague! It was a pleasure to read that you enjoyed the room facilities, our restaurant service and the hotel's location. I was very glad to know that you were satisfied with the service of our team and will send your regards to our collegaue Petra. We are looking forward to welcome you back in Czech Republic soon! Kind regards, Ralitsa Stoykova Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 24-May-2017
Had a great time, not a lot of time spent in hotel but the barman made a fab Bloody Mary!
Comment from Hotel Management
26-May-2017 by Ralitsa Stoykova, Hotel Management
Dear Guest, Thank you very much for taking time to share your feedback! I was very happy to know that you had an enjoyable experiece at our Prime Bar! We hope to have the chance to welcome you back again! Kind regards, Ralitsa Stoykova
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Near old town

Posted 23-May-2017
Pros: Picturesque, great rooms, fitness centre, and service
Cons: Not critical, but the gym could use heavier free weights (10 kg top at present)
Location: Hotel is in the centre of old town and the tram and subway system is very good in Prague. Upscale shopping centre nearby along with old town.
Excellent ornate hotel. Gym facilities good. Highly recommend the massage options from the spa.
Comment from Hotel Management
26-May-2017 by Ralitsa Stoykova, Hotel Management
Dear Steven, Thank you very much for sharing your experience with other travellers! I am very pleased to know that you remained satisfied with the service and the location. It was very nice to read that you liked the design of the hotel, the room and our SPA and fitness centre. Also, let me thank you for your constructive comments! We are looking forward to welcome you back in future! Kind regards, Ralitsa Stoykova
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Canada

Nice hotel but not a great location

Posted 23-May-2017
Cons: The room lighting is inadequate
Nice room but poor room lighting ( which may be the decor style ). Excellent buffet breakfast in the Café Location is ok but not great! We enjoyed our stay
Comment from Hotel Management
23-May-2017 by Petra Halbichova , Hotel Management
Dear Dr. Jazz, thank you very much for staying with us and for your feedback.It is true that the lighting is not so strong because of the Art Deco Style,it has to be calmed athmosfere. We hope to welcome you here again in Imperial! With kind regards
5 out of 5
Recommended
for Everyone
by A verified traveller from Northampton

Excellent hotel for a special occasion

Posted 20-May-2017
We went there for a special birthday. It's an excellent location to see everything in Prague and the hotel is beautiful.
Comment from Hotel Management
22-May-2017 by Petra Halbichova Guest Relations Manager , Hotel Management
Dear Paul, thank you very much for your nice feedback .We are very happy that you enjoyed your stay with us and hope to have the opportunity to welcome you here again! With kind regards,
5 out of 5
Recommended
for Couples
by A verified traveller from Stevenage

Lovely hotel in good central location

Posted 16-Apr-2017
Pros: The friendly, helpful staff
Cons: Nothing
Location: The Palladium shopping centre is very close, so don't take hand luggage. Easy walking distance to the old town and wenseslas square.
We arrived and were greated by the hotel porter, all the staff greated us at the reception desk. We were offered an upgrade to executive suite which we took up. When we came back to the room the first evening there was a complimentry bottle of wine on ice in the room. The hotel is very stylish and the staff were very helpful. We had breakfast on a couple of occasions which was a buffet with plenty to chose from. Local transport is great and not expensive but we chose to walk. The free walking tours are great, tip well if you enjoy
Comment from Hotel Management
19-Apr-2017 by Petra Halbichova , Hotel Management
Dear Jan, thank you very much for your feedback and your kind words about our staff.We are happy that you enjoyed the stay here with the upgrade and that you liked as well the breakfast. We hope to see you soon, with best regards,
3 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel in walking distance to all the sights.

Posted 13-Apr-2017
10-15 minutes walk to Old Town square & most of the popular tourist attractions apart from the castle & bridge which you can get to in 30 minutes on foot. Highly recommend a restaurant on the castle side of the river called KampaPark. Fabulous food, view to die for, great setting. Cottocrudo in the Four Seasons hotel also very good with a lovely view of the castle. The terrace restaurant on top of the U Prince hotel is great for views over the city but the food isn't up to much. The hotel was perfectly situated for a few days in the city. Loved Prague.
Comment from Hotel Management
19-Apr-2017 by Petra Halbichova , Hotel Management
Dear Liza, thank you very much for staying with us and for your kind feedback.We are glad that you could enjoy Prague and do sightseeing because of our location. We hope to welcome you again one day! With kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel in great location

Posted 25-Mar-2017
Pros: Location, cleanliness, comfort and staff
I have recently stayed at this hotel and it was a lovely break. The room was comfortable with friendly and efficient staff. The restaurant is fantastic but it does get busy so you are best making a reservation.I only ate once when I was there and it was the best meal I had whilst I was in Prague. The breakfast so good and it is only my opinion but it is the same choice daily so it would benefit from more variety. The airline lost my luggage and the concierge David was very helpful in contacting the airport to keep me updated on the progress. The hotel is in a great location with a good choice of restaurants within walking distance and easy to use the tram. I would definitely stay at this hotel again.
Comment from Hotel Management
25-Mar-2017 by Petra Halbichova Guest relation manager, Hotel Management
Dear Lorna, Thank you very much for your interest shown in our hotel and for your feedback. We are very pleased that you could enjoy your stay here thanks to our location and that you have mentioned our staff and the restaurant . We are looking forward to see you again here one day. With best regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from Luxembourg

Indulging in Prague

Posted 21-Mar-2017 on Ebookers
Excellent staff, super Art Deco hotel, great location. Super breakfast and food at the restaurant. Super comfy king size bed...and cherry on the cake: a bottle of Demi sec Sekt and strawberries was waiting for us in the room the day of my birthday. Top stay in Prague, highly recommended!
Comment from Hotel Management
23-Mar-2017 by Petra Halbichova Guest relation manager, Hotel Management
Dear Jeff, thank you very much for staying with us. It makes me very happy to read that you have enjoyed your birthday here and you found our hotel comfortable and friendly. We hope that we will have the oportunity to welcome you in Imperial again. With best regards,
5 out of 5
Recommended
for Couples
by A verified traveller from england

good hotel

Posted 18-Mar-2017
Pros: nice decor,clean rooms,and the food was really good,
Cons: there is nothing you could do to improve this hotel
Location: easy walking to old square
lovely hotel with in walking distance of old square,excellent food,nice clean bedrooms,friendly staff,could not fault this hotel in any way.but it does pay to book table for dinner as this restaurant gets very busy all day'
Comment from Hotel Management
21-Mar-2017 by Petra Halbichova Guest relation manager, Hotel Management
Dear Derrick, we would like to apreciate your time you spent to write here your opinion.It is very important to us. We are very happy that you have enjoyed your stay here with us and we wish to see you again one day. Take care and kind regards,