Pradnik Bialy Holidays from £173

This property is clean and nice, walkable to city center and Galleria as well as Krakow Glowney. Very convenient. Check in process can be tricky as it’s either through WhatsApp or the office which is off site and down the street at 40 Lubicz. Once you get familiar with the property layout it’s easy to get around. Stayed again after returning from Warsaw. Definitely would recommend!

Property was clean upon arrival and well laid out/decorated. Close to the square and easy to get around by foot. Shop right next door for provisions was handy. However, the first night we arrived at 2am and the instructions for the keypad were not clear, you have to press the bell FIRST before entering the number, then the bell again. Stood outside for 30 minutes trying to call for help, but all the automated switchboards were in Polish, then eventually it hung up on you. Thank god we figured it out by trial and error but it was a horrible first experience and we thought we were going to be stuck without a place to stay in the middle of the night. The main light in our room flickered horribly when turned on, so we couldn't use that for the duration of our stay. Additionally the bathroom sink was partially blocked. The kitchen was fine, though the only frying pan did not work with the induction stove and was useless. It then came to checkout day. We were told 11am. At 10.55 someone knocked on our door and we said to come back later. They started banging on the door constantly until I opened it. I was met with a cleaner who only spoke Polish, I made clear I didn't understand her but she just kept talking at me. Eventually she showed me her phone alarm with time set to 11. I tried to tell her she was early but it was useless. So we ended up leaving at 11.08, late because of this pointless conversation with her, and frustrated. A horrible last experience to our holiday.