Title: Novotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Hotel in Poza Rica with free valet parking and 24-hour health club ![Restaurant](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/0da61aa2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gym](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/f14c9761.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free self-parking, free valet parking](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/281a286e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Hypo-allergenic bedding, down duvets, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/aab60c6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/60b23414.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel offers a welcoming retreat with practical comforts like a daily manager's reception and an onsite coffee shop. Guests enjoy free in-room WiFi and dry cleaning services. The attentive staff consistently earns positive feedback from visitors. 8.4 Very good ## Popular amenities - Bar - Room service - Parking available - Gym - Pet-friendly - Housekeeping £36 includes taxes & fees 3 Oct - 4 Oct ## Room options ### Check availability for these dates Tonight [Oct 2 - Oct 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Single Room | Hypo-allergenic bedding, down duvets, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/335755c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Ceiling fan Down duvet Rainfall showerhead Free bottled water - Sleeps 1 - 1 Double Bed ![Standard Double Room | Hypo-allergenic bedding, down duvets, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/3c8f3708.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Ceiling fan Down duvet Rainfall showerhead Free bottled water - Sleeps 2 - 2 Double Beds OR 1 Single Sofa Bed ![Shower, rainfall showerhead, hair dryer, towels](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/cefb85c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Ceiling fan Down duvet Rainfall showerhead Free bottled water - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Hypo-allergenic bedding, down duvets, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/03ff0293.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Ceiling fan Down duvet Rainfall showerhead Free bottled water - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPoza-Rica-Hotels-Novotel.h15362115.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPoza-Rica-Hotels-Novotel.h15362115.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.53302%2C-97.46017&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=81WKL5Fk7kuSN_fEf1-FPYQ0XW8=) BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica, VER, 93320 #### What's nearby - University Veracruzana Poza Rica - 3 min walk - 0.2 miles - Hospital Regional Pemex - 5 min walk - 0.3 miles - Park of the Americas - 10 min walk - 0.6 miles - 18 de Marzo Square - 14 min walk - 0.8 miles - Plaza Gran Patio Shopping Mall - 6 min drive - 3.5 miles #### Getting around - Poza Rica, Veracruz (PAZ-El Tajin National) - 28 min drive #### Restaurants - ‪Café Selecto - ‬5 min walk - ‪Restaurante Santander - ‬4 min walk - ‪Mariscos El Pirata - ‬3 min walk - ‪Sopes El Texano - ‬5 min walk - ‪Taqueria Lupita - ‬6 min walk ## About this property ### Novotel Property highlights You can look forward to a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services at Novotel. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking and valet parking - Luggage storage, a water dispenser and laundry services - A front desk safe, a banquet hall and tour/ticket information Room features All 72 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Hypo-allergenic bedding and down duvets - Bathrooms with rainfall showers and shampoo - 32-inch flat-screen TVs with cable channels - Ceiling fans, daily housekeeping and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101920000/101919400/101919318/cfc5b332.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Rafael Poza Rica Poza Rica - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 29 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=101919318&PinnedHotelID=101919318&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/27000000/26900000/26890800/26890743/e6b3030d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paris FC Express Poza Rica - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.0 Wonderful 176 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=26890743&PinnedHotelID=26890743&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18140000/18132400/18132354/e91ce4b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Real Poza Rica - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 396 reviews £65 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1187055&PinnedHotelID=1187055&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/8000000/7480000/7475000/7474931/7b44b9cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Poza Rica Inn Poza Rica - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 269 reviews £60 includes taxes & fees 3 Oct - 4 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=7474931&PinnedHotelID=7474931&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/105000000/104950000/104942000/104941991/a0142dd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Rincón Preferido Papantla de Olarte - Pool - Kids pool - Free WiFi - Restaurant 8.2 Very good 13 reviews £44 includes taxes & fees 4 Oct - 5 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=104941991&PinnedHotelID=104941991&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - A bar/lounge - A coffee shop/cafe - Free daily manager's reception ### Restaurants on site - RESTAURANTE LOS NARANJOS ### Things to do - 24-hour health club - TV in common areas ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 3 meeting rooms - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Hypo-allergenic bedding ### Bathroom - Hair dryer (on request) - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Restaurant dining guides - Room service ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Laptop workspace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: 6:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 300, per pet, per night, plus a deposit of MXN 200 per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 200 per night - Pet fee: MXN 300 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms Alcohol is not served at this property ### Property is also known as Novotel Hotel Poza Rica Novotel Poza Rica ## Frequently asked questions ### Is Novotel pet-friendly? > Yes, cats and dogs are allowed at this property. There's a deposit of MXN 200 per night and a fee of MXN 300 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Novotel? > As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Novotel on 3 Oct 2025 start from £35.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Poza-Rica-Hotels-Novotel.h15362115.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Novotel? > Self-parking and valet parking are free at this property. ### What time is check-in at Novotel? > Check-in start time: noon; check-in end time: 6:00 PM. ### What time is check-out at Novotel? > Checkout is at 1:00 PM. ### Where is Novotel located? > Situated in Poza Rica, this hotel is within a 10-minute walk of University Veracruzana Poza Rica and Hospital Regional Pemex. 18 de Marzo Square and Park of the Americas are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 19 8 - Good 27 6 - Okay 4 4 - Poor 3 2 - Terrible 0 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Lucina 28 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again. ##### Lucina Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Esteban 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Facil acceso, en una avenida grande. Tiene un estacionamiento amplio ##### Esteban Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ANGEL 5 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable y atento ##### ANGEL Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Diana A 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente servicio, todo su persona fue muy amable, excelente lugar y sus desayunos muy ricos. ##### Diana A Stayed 2 nights in May 2025 ### 8/10 Good #### Pablo Erasmo 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Llegué me instale y salí, regresando a las 1.00 am y ya no tenía cupo el estacionamiento, tuve que rogarles para que me acomodara en un espacio pequeño con la advertencia que podrían hablarme a cualquier hora si no podía salir otro vehículo Querían que lo dejara en la calle, eso no me gustó, ya que yo contraté buscando un lugar con estacionamiento Eso no me gustó ##### Pablo Erasmo Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Fidel 23 Apr 2025 ##### Fidel Stayed 2 nights in Apr 2025 ### 8/10 Good #### Juan 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buen lugar cerca de donde tenia que ir, ##### Juan Stayed 1 night in Mar 2025 ### 8/10 Good #### ROSA ISELA GOMEZ 25 Mar 2025 Liked: Cleanliness, staff & service, amenities Todo excelente el único detalle es que el clima de la habitación como es de ventana hace mucho ruido Por otro lado el restaurante y la limpieza muy bien ##### ROSA ISELA GOMEZ Stayed 2 nights in Mar 2025 ### 8/10 Good #### AHUIZOLT 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atención del personal, cómodo y limpio! ##### AHUIZOLT Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Mayari 3 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy cómodo,limpio, buen trato y estacionamiento. ##### Mayari Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Antonio 18 Nov 2024 Disliked: Cleanliness #### Mala Tenía cucarachas con eso se dice todo ##### Antonio Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Diana 25 Sept 2024 ##### Diana Stayed 1 night in Aug 2024 ### 8/10 Good #### Alfonso 13 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ME PARECIO BUEN LUGAR, TENIA RESTAURANTE POR LO QUE NO HABIA QUE IR FUERA. ##### Alfonso Stayed 1 night in Aug 2024 ### 4/10 Poor #### german 20 Jun 2024 Disliked: Cleanliness, property conditions & facilities ##### german Stayed 1 night in May 2024 ### 10/10 Excellent #### Christian 9 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Christian Stayed 1 night in Jun 2024 ### 8/10 Good #### LART Claudia 8 Apr 2024 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Había cucarachas pequeñas en mi habitación y una cama individual que al estar sin ropa de cama se notaba el colchón muy viejo y sucio ##### LART Claudia Stayed 3 nights in Mar 2024 ### 4/10 Poor #### Hilario 1 Apr 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Al llegar habiamos indicado que llevabamos mascota, nos registramos y cuando regresamos ese dia de la playa por la tarde se nos indico debiamos hacer un pago extra por la mascota, cosa que no se nos indico antes. Tanto en la app como el hotel deberian estar o indicar que se maneja ese ripo de cobro adicional para que no fuera sorpresa ckmo no la llevamos nosotros. La puerta del baño se atoraba, y la de la ducha estaba desoldada y no cerraba, ##### Hilario Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Diana 31 Mar 2024 Liked: Staff & service ##### Diana Stayed 1 night in Mar 2024 ### 8/10 Good #### FERNANDO 8 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities esta muy accecible ##### FERNANDO Stayed 2 nights in Dec 2023 ### 8/10 Good #### Jesus 18 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mejoren con las reservaciones Cuando llegue no tenían mi reservación el muchacho le dio solución solo fue una poca más tardado , lo q no me gustó fue que habían militares en el hotel y es incómodo por el echo q no pudimos abrir las cortinas de la habitación por qué estaban hasta en la azotea y ocupaban la mitad del estacionamiento y tube que dejar mi carro en la calle ##### Jesus Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Veronica 27 Sept 2023 ##### Veronica Stayed 1 night in Sep 2023 ### 8/10 Good #### Verified traveller 19 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Sep 2023 ### 8/10 Good #### JOSE LUIS 24 Jul 2023 ##### JOSE LUIS Stayed 2 nights in Jul 2023 ### 8/10 Good #### Luis Fernando 21 Jul 2023 ##### Luis Fernando Stayed 1 night in Jul 2023 ### 8/10 Good #### Rulo 20 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas. ##### Rulo Stayed 3 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - 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