Title: La Quinta by Wyndham Poza Rica Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4071530&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Quinta by Wyndham Poza Rica Soak up fun in the sun at this family-friendly hotel with a poolside bar and convenient amenities like express check-in. ## Photo gallery for La Quinta by Wyndham Poza Rica ![Outdoor pool - La Quinta by Wyndham Poza Rica (Poza Rica)](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/7af254de.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Courtyard - La Quinta by Wyndham Poza Rica (Poza Rica)](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/91d95e8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe - La Quinta by Wyndham Poza Rica (Poza Rica)](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/9d02b277.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - La Quinta by Wyndham Poza Rica (Poza Rica)](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/740adc14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - La Quinta by Wyndham Poza Rica (Poza Rica)](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/733bdf52.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Quinta by Wyndham Poza Rica, connected to a shopping center, is an inviting haven for families. Enjoy the poolside bar and outdoor pools while kids have fun in the children's pool or explore on-site shopping with free WiFi to keep you connected. The helpful staff has earned top marks from previous guests. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Breakfast included - Free airport shuttle - Pet-friendly - Parking included - Free Wi-Fi £76 includes taxes & fees 10 Feb - 11 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=4071530&PinnedHotelID=4071530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=4071530&PinnedHotelID=4071530&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=4071530&PinnedHotelID=4071530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=4071530&PinnedHotelID=4071530&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4071530&PinnedHotelID=4071530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4071530&PinnedHotelID=4071530&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4071530&PinnedHotelID=4071530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4071530&PinnedHotelID=4071530&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/8d28a5cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.0 Very good 13 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge HDTV Hypo-allergenic bedding Premium bedding - 237 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Non Smoking (Garden/Pool View) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/49351294.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking (Garden/Pool View) 8.8 Excellent 33 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge HDTV Hypo-allergenic bedding Premium bedding - Garden view - 237 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Executive Room, 2 Queen Beds ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/49351294.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Queen Beds ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge HDTV Hypo-allergenic bedding Premium bedding - 237 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Executive Room, 1 King Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/05c76353.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge HDTV Hypo-allergenic bedding Premium bedding - 237 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/05c76353.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge HDTV Hypo-allergenic bedding Premium bedding - 237 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4080000/4071600/4071530/05c76353.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge HDTV Hypo-allergenic bedding Premium bedding - 269 sq ft - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPoza-Rica-Hotels-La-Quinta-By-Wyndham-Poza-Rica.h4071530.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPoza-Rica-Hotels-La-Quinta-By-Wyndham-Poza-Rica.h4071530.Hotel-Information) ## About the area Located in Poza Rica, La Quinta by Wyndham Poza Rica is connected to a shopping centre. Local landmarks include Park of the Americas and Cristo Redentor, and travellers wishing to experience a bit of culture can try Museo Teodoro Cano. [Visit our Poza Rica travel guide](https://www.expedia.co.uk/Poza-Rica.dx2737) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.56343%2C-97.43698&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7Mw8l5Nz_i6f5IUYisE00GjgxRI=) Calle Las Torres 1, Colonia Reforma, Poza Rica, VER, 93210 ### What's nearby - Plaza Gran Patio Shopping Mall 10 min walk \- 0.6 miles - University Veracruzana Poza Rica 16 min drive \- 3.1 miles - Hospital Regional Pemex 18 min drive \- 3.8 miles - 18 de Marzo Square 18 min drive \- 4.0 miles - Park of the Americas 22 min drive \- 3.5 miles ### Getting around - Poza Rica, Veracruz (PAZ-El Tajin National) 24 min drive ### Restaurants - Taqueria "chaparrito 7 min walk - Barbacoa De Borrego De Tulancingo "Ramirez 5 min walk - Taqueria 2 Hermanos 16 min walk - el rincon del gaucho 11 min walk - Peter Piper Pizza 15 min walk ## About this property ### La Quinta by Wyndham Poza Rica Family-friendly hotel connected to a shopping centre Consider a stay at La Quinta by Wyndham Poza Rica and take advantage of free full breakfast, a free return airport shuttle and a poolside bar. Make sure that you enjoy brunch, lunch and children's meals at the two on-site restaurants. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool - Free self-parking - Motorhome/coach/lorry parking, express check-out and express check-in - A computer station, luggage storage and meeting rooms - Guest reviews say great things about the helpful staff Room features All 100 individually furnished rooms offer perks such as premium bedding and air conditioning, as well as amenities such as free WiFi and safes. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with shower/bath combinations and free toiletries - 32-inch HDTVs with premium channels - Fridges, microwaves and free infant beds ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/27000000/26900000/26890800/26890743/f0cd7f61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paris FC Express Poza Rica - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 201 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=26890743&PinnedHotelID=26890743&HadPinnedHotel=true®ionId=-1&adults=2) ![Gym](https://images.trvl-media.com/lodging/8000000/7480000/7475000/7474931/11723469.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Poza Rica Inn Poza Rica - Pool - Hot tub - Parking included - Free Wi-Fi 9.0 Wonderful 285 reviews £62 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=7474931&PinnedHotelID=7474931&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/12000000/11910000/11908200/11908197/a3d464c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paris FC HOTEL Poza Rica - 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10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=4071530&PinnedHotelID=4071530&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4071530,26890743,7474931,11908197,101919318) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour free return airport shuttle on request - Free self parking on site - RV/bus/lorry parking on site - Limited on-site self parking ### Food and drink - Free full breakfast available daily 7 AM to 10:00 AM - 2 coffee shops/cafes - 2 restaurants - A bar/lounge - A poolside bar ### Restaurants on site - Brunch Dominical- Domingo - Lobby Bar ### Things to do - Children's pool - Gym - Outdoor pool - Playground - Shopping ### Family friendly - Children's pool - In-room cot - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2,842 square feet of conference space - 24-hour business centre - Computer station - Meeting rooms ### Outdoors - Garden - In a nature reserve - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2010 - Designated smoking areas (fines apply) - Local culture and ecosystem education ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - LED lighting - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 500, per pet (varies based on length of stay), plus a deposit of MXN 1500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 34 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 1500 per stay - Pet fee: MXN 500 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Guests under 10 years old are not allowed in the swimming pool, and guests under 10 years old are only allowed in the swimming pool with adult supervision ### Property is also known as Quinta Inn Poza Rica Quinta Poza Rica LQ Hotel Quinta Poza Rica LQ Quinta Poza Rica Quinta Wyndham Poza Rica Hotel Quinta Wyndham Poza Rica Hotel La Quinta by Wyndham Poza Rica Poza Rica Poza Rica La Quinta by Wyndham Poza Rica Hotel Hotel La Quinta by Wyndham Poza Rica La Quinta by Wyndham Poza Rica Poza Rica LQ Hotel by La Quinta Poza Rica Quinta Wyndham Hotel Quinta Wyndham La Quinta Inn Suites Poza Rica La Quinta by Wyndham Poza Rica Hotel La Quinta by Wyndham Poza Rica Poza Rica La Quinta by Wyndham Poza Rica Hotel Poza Rica ## Frequently asked questions ### Does La Quinta by Wyndham Poza Rica have a pool? ### How much does it cost to stay at La Quinta by Wyndham Poza Rica? ### Is La Quinta by Wyndham Poza Rica pet-friendly? ### How much is parking at La Quinta by Wyndham Poza Rica? ### What time is check-in at La Quinta by Wyndham Poza Rica? ### What time is check-out at La Quinta by Wyndham Poza Rica? ### Does La Quinta by Wyndham Poza Rica provide a shuttle to the airport? ### Where is La Quinta by Wyndham Poza Rica located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## La Quinta by Wyndham Poza Rica Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 465 8 - Good 183 6 - Okay 72 4 - Poor 24 2 - Terrible 21 ## Reviews ### 8/10 Good #### Jose 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place, comfortable and good staff attention. ##### Jose Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Benoit 3 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel with friendly and attentive staff to ensure that your stay is perfect ##### Benoit Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Katy 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place, swimming pool was great. The restaurant has variety of choices and service was good. Breakfast was delicious,different from other hotels. ##### Katy Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Cristian 10 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is a good ##### Cristian Stayed 3 nights in Apr 2025 ### 8/10 Good #### Linda 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The a/c was working fine, everything was clean, the staff was very nice, only thing I would change is the variety of the breakfast other than that everything was really good. ##### Linda Stayed 2 nights in May 2025 ### 10/10 Excellent #### Charles 29 Jan 2025 Liked: Amenities Great hotel for a great price. Only issue was that the heat in the room did not work, and it was very cool. ##### Charles Stayed 1 night in Jan 2025 ### 8/10 Good #### Tina 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean hotel even though some was under construction when we got there. Very friendly and helpful staff. Would need a car to get around. They have a ice pool and grounds and a small kids play ground. ##### Tina Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Bryske 25 May 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Lovely property on a hill, rather secluded and quiet. Away from the noise of the city. However there was no AC in the hallways or breakfast area, very hot even early in the morning when we checked out. The hotel’s washer and dryer which we needed were not working. ##### Bryske Stayed 1 night in May 2025 ### 8/10 Good #### Mercedes 3 May 2025 Liked: Staff & service I liked about pet friendly, and I didn't like about the restaurant not good, food not good ##### Mercedes Stayed 1 night in May 2025 ### 10/10 Excellent #### Griselda 13 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was amazing but at the restaurant we ask for a table to eat tamales those we bought outside and the manager of the restaurant charge $100 pesos for use te place , It was terrible for as. ##### Griselda Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Rory 2 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The restaurant and bar were an excellent addition to what we expected. Staff were helpful and we appreciated them. ##### Rory Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Carolina 31 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente todo ##### Carolina Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Isaac 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Isaac Stayed 1 night in Jan 2026 ### 10/10 Excellent #### JOSE GUADALUPE RUIZ 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente hotel! ##### JOSE GUADALUPE RUIZ Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### francisco 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente ##### francisco Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### LEOPOLDO 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### LEOPOLDO Stayed 1 night in Sep 2025 ### 6/10 Okay #### Raul 24 Jan 2025 Good food, a safe area. ##### Raul Stayed 1 night in Jan 2025 ### 6/10 Okay #### Raul 18 Oct 2025 Liked: Cleanliness, staff & service Property is in need of updating!!! Looking a bit rough!!’ ##### Raul Stayed 1 night in Oct 2025 ### 4/10 Poor #### Carlos 31 Mar 2025 Disliked: Staff & service, property conditions & facilities The swimming pool ##### Carlos Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### PATRICIA MOSQUEDA 14 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities EXCELENTE¡¡¡¡¡¡ ##### PATRICIA MOSQUEDA Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Adriana 27 Jan 2025 Disliked: Staff & service Reception staff rude. When I arrived I was the only guest at reception, there were 3 employees and none of them was kind enough to help me. I have to wait till someone decided to do my checkin. It was 13:00 and checkin time 15:00, the lady at reception said that she could let me go in but she will have to charge me money for the early checkin. Of course I did not accept, as I think is very rude to ask to pay for 2 hrs, she could have handled it in a more polite way. The hotel looks old, rooms are ok. The only nice thing is the quesadillas and order to make eggs for breakfast ##### Adriana Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Elsa 23 Aug 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at La Quinta Hotel was a major letdown. The bar, restaurant, and common areas had no air conditioning, making the 40-degree heat unbearable. The pool was out of service, and despite asking to speak with the manager multiple times, I was repeatedly told she was too busy. The lack of care from the staff made for a frustrating and uncomfortable stay. ##### Elsa Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Carlos 27 May 2025 Disliked: Staff & service, property conditions & facilities Terrible service. Pool was quite dirty two days in a row, no serving staff bothers to offer drinks or anything in the pool area despite claiming they do. The "continental breakfast" offered is extremely limited, with food being overcooked and bland. The menu available at dinnertime is also very limited and portions are small. I requested room service to bring a bucket of ice to our room and waited an hour and a half (even called twice to check) and had to come down to get it myself from the restaurant. The room also seems to have a bad mosquito problem at night, my entire family had multiple bites every morning. They run the hotel with the bare minimum attention to service quality they need just to keep things going, but wont bother to make guests feel welcome. Would definitely not recommend. ##### Carlos Stayed 4 nights in May 2025 ### 10/10 Excellent #### Romina 5 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Muy bien las instalaciones y la atención del personal ##### Romina Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Diego Mauricio 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Impecable todo, muy buen servicio y excelente el desayuno ##### Diego Mauricio Stayed 1 night in Feb 2026 ---