Ratings based on 293 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveller

Great hotel!

Posted 20-Aug-2017
Pros: Friendly staff
Staff were so friendly and helpful. The room was spacious and clean. Wifi was great, no issues. Had a great stay!
3 out of 5
by John

Posted 16-Jun-2017 on Hotels
Unfortunately the Port Rush is not as we remembered it, its now seems run down with many closed down buildings and unfortunately the hotel has suffered from the downturn of the area. The receptionist whilst ok with us was in the middle of a dispute with a customer over something that seemed trival and there was little signs telling you not to do this or that. We had to park out on the street which fortunely we found just around the corner. Breakfast was nothing special
4 out of 5

This traveller left a rating score only Posted 02-Jun-2017 on Hotels
2 out of 5
by A verified traveller from Vancouver, BC


Posted 31-May-2017
Central location but hyped up with no follow up. We were given keys to a room that was already occupied - awkward to say the least. Our room was dated and dingy and my husband had to actually fix the shower head... not impressed. The following morning we were woken up by pressure washing out of our window which wasn't their fault but it should have better sound proofing. There was no parking available even though we were assured we would have it and the service in the restaurant left much to be desired. We were only there for one night and thankfully that was it otherwise we would have been booking elsewhere.
4 out of 5
by geoffrey

This traveller left a rating score only Posted 30-May-2017 on Hotels
4 out of 5
by geoffrey

This traveller left a rating score only Posted 29-May-2017 on Hotels
4 out of 5
by Michael

Good value

Posted 25-May-2017 on Hotels
The hotel was comfortable, clean and room large. I would stay again.
4 out of 5
by A verified traveller

Lovely stay. Friendly staff

Posted 16-May-2017 on Hotels
Great stay. Staff really friendly. Had a few unfortunate issues. But the ladies at reception were really great and done their best to help and accommodate. It is only a 3 star but the breakfast was good and kept well replenished and even had fresh cafetiere of coffee which is a big tick on my list. There is nothing worse than instant coffee which we have had in many a 4 star hotels. Only downside they need to check their hairdryers as they keep cutting out when on full after a few minutes. We had a very creaky bed every time you moved. However it was comfortable. We would definitely go back.
4 out of 5
by Theresa

Nice hotel

Posted 13-May-2017 on Hotels
Three rooms are lovely and the strawbanoffee desert is to die for.
4 out of 5
by Yvonne

Posted 10-May-2017 on Hotels
Would have liked different music had a great weekend away with my 2 sisters would go back again